If I could give Mark 6 stars, I would! He absolutely blew me away with how fast and efficiently he…read morefound a perfectly fitted tenant for my property. From the very beginning, Mark was on top of every detail -- clear communication, letting me know exactly when to expect updates, and always delivering faster than promised. What really impressed me was his balance of speed and professionalism. He didn't just fill the vacancy quickly--he found the right tenant and handled the whole process so smoothly that I felt completely at ease. He kept me in the loop at every step, so I always knew what was happening and when. I've already told my friends about Mark, because if you want someone who will treat your property like it's their own and get results that exceed your expectations, he's the one to call. I highly recommend him!

Update 9/10/21: we've been using Mark for the past 4.5 and he continues to be amazing. He's honest,…read morestraight forward, consistent and has great communication. He has always found great tenants, and is transparent with everything. Mark is an amazing property manager. On top of being very responsive, and easy to talk to--he's on top of his game with knowledge about the rental market. He'll also do his research and send you comps right away. His fees are reasonable as well. Will definitely use him for future property management.

The entire team at Trifecta Association Management is a pleasure to work with. They lead with…read morekindness and that can be rare in this industry. They look out for their homeowners, board members, business partners and everyone that surrounds them. In addition, they have years of experience, knowledge and are incredibly organized and responsive. I really appreciate the opportunity to work with each of them!

My HOA board experience goes back 10 years, and I am currently board president for a 174 single…read morefamily home community on the peninsula. Over a 7-year period with our previous HOA management company, we saw 7 different community managers. Most of them IMO were sub-par. However, I can say unequivocally that our experience with Trifecta Assocation Management since last year has been very satisfying. Why have things turned around? Simple. We now have a great community manager. If an HOA can team up with an effective and competent community manager, things will run smoothly. Our HOA hit the Lotto when we hired Maj, our current community manager, and I expect the relationship will only improve over time. She's a great community manager, and an even better person. Trifecta's principals... Sabrina, Helen and Maj... pride themselves on offering personalized boutique management services... and they deliver. No two HOAs are exactly the same, and Trifecta's management team understands the specific needs of their individual HOAs. That allows them the develop the best services possible in meeting their homeowners' needs. Sabrina, Helen and Maj really strive to create a partnership with their HOAs, and they're making that philosophy work. While issues like the 3P bugaboo for HOA boards... painting, parking, and pets... can really challenge community managers trying to resolve items that don't comply with an HOA's governing documents, I have personally observed Maj deftly, swiftly and respectfully work with disgruntled and antagonistic homeowners. That makes the board's job a lot easier. Who are we kidding? There will be hiccups and sometimes pitfalls that stand in the way of any board trying its best to serve its larger HOA community, but with the right community manager, things should work out for what's best for the membership. For us, that community manager is Maj. During the past couple of months, she has been spearheading the effort to make positives changes with regard to our rental policies and accounting system... and at the same time fielding questions from owners asking why they have to paint their home or repair a fence. Maj delivers and that makes our board's job a lot easier.

As a landlord, Advent made renting out our small home in Albany very easy. They took care of…read moreeverything, and were diligent about getting approval for maintenance updates and when it came time to accept an applicant. They also were quite thorough about getting good-quality applicants through listing sites and basing the proposed rent off of a good set of comps relevant to the specific neighborhood we were in.

My husband and I just recently worked with Advent Properties to move into our beautiful new…read moretownhouse in Livermore. After months of searching for the perfect place with enough space to start our growing family, we found a property that we thought was simply too good to be true! Working with Trimaine was an absolute breeze. He had answers to all of our questions, accommodated a safe tour experience for us (with a little one on the way we wanted to make sure we were extra careful due to the pandemic), and was excellent at handling all communication and negotiation between ourselves and the owner. He was definitely our biggest cheerleader throughout the entire process and we cannot thank him enough for getting us into the space of our dreams! We truly couldn't be happier with our experience and highly recommend working with Advent Properties to anyone who is looking to find their next place.

Alexandra provided smart recommendations to improve our rental property and we changed our windows…read moreand a blinds to meet a new code for safety. We appreciate the timely advice! Thank you Alexandra!

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.

Chuck was AMAZING to work with. He was responsive, kind, funny (!) and was very clear about the…read morerental process every step of the way. He was highly communicative and made a stressful process incredibly smooth.

After a frustrating experience with our previous property manager, we were in urgent need of…read moresomeone reliable and professional. We interviewed several options and ultimately chose Chuck Liu from SFHM--and we're so glad we did. Chuck immediately stood out for his responsiveness, professionalism, and deep familiarity with our San Francisco neighborhood. His fees are reasonable, and the level of service we've received in return has exceeded expectations. When he stepped in, there were several unresolved issues left by our last manager. Chuck handled them quickly and thoroughly while keeping both us and our tenants informed. He built rapport with our tenants from the start, even introducing himself in person, which helped smooth the transition. Over the past year, Chuck has continued to manage the property with care. He strikes the perfect balance between independent problem-solving and keeping us in the loop, which we really appreciate. Chuck was transparent from the beginning and provided clear information about his services and contract terms--something that gave us confidence before we even signed on. If you're seeking a property manager who is proactive, trustworthy, and tenant-focused, we wholeheartedly recommend Chuck Liu and SFHM.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Rentals in SF is one of the honest ones in the city…read more Me and my partner initially applied to a unit in Noe Valley with Falisha. The app was straightforward and they use a local company Able Screening for the background/credit report. While we didn't get it we were able to use the same application for another unit in the panhandle within a month. Finally, we found a unit near USF and talked with Jackie and Liz about our interest in it. They prefer email, so it was hard to find someone to call. However, once things got kicked off they were prompt and responsive with email correspondence. The onboarding process was straightforward, and they were clear about the initial deposits, rent, commission and scope of their business. Very positive experience overall with the 3-4 times we toured units, and we love our new apartment!

Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

Halfway through my Lower Pac Heights lease, Vesta became the property management company for the…read morebuilding/unit that I was staying in. During the ~6 months of their management, they were responsive to emails and addressed any concerns we had about the property. Payments and maintenance requests were conveniently made through the Appfolio portal. Upon moving out, inspection services were very reasonable, detailed, and timely. Appreciate Paul and the Vesta team for the helpful service offered to my roommates and me!

I hope others have better luck with Vesta than we have had…read more Most recently, Vesta hired a newly formed LLCs with a single member who is a partner of an employee or employee to do maintenance. I can only hope that Vesta doesn't then charge our building owner for all the many multiple visits and repairs (we're at seven months and have had around two dozen 24 hour notices of entry). Vesta leaves at least this tenant with repairs falling apart after less than two hours (photo). Many other repairs took months to complete. From Yelp reviews and two Vesta Google locations, some reviews speak to Vesta getting online sites to take down bad reviews. Many good reviews appear to be from the vendors to which Vesta steers business (see reviews from R&L plumbing for example, they charged for four months of visits to our place to fix and repair one not-up-to-code bathroom toilet and smell). "Positive" reviews on sites are often by profiles with no site presence and only one or two reviews. Maybe they just really love Vesta. With Vesta's "app based approach" to property management, requests go right to their designated contractors, and you as the tenant handle communications, access to building, and overseeing work. Seems like a great solution for Vesta. Bills must go to the landlord from what we have seen and as the contractors have told us. When one landlord online in their review of Vesta complained about all the maintenance charges, Vesta stated their strong commitment to responding to tenants requests in a timely manner. However, Looking at tenants reviews, you see incomplete repairs and work performed by Vesta acquaintances (in our case a newly formed LLC and no business presence online that we could find, no name on their vehicle, and when we tried to find a way to contact them after repairs started failing the same day, online says they have one member who is connected to an employee of Vesta. Which was very odd to us). Vesta is a great business model and appears to be a profitable one for Vesta. I cannot speak for landlords getting the maintenance bills. And for tenants, I wish you better luck than us, take photos, and screenshot "app" requests. Vesta's system has a habit of deleting our requests and any record of them. Vesta was very responsive (less than 12 hours) in responding to our negative review. This was as fast if not much faster than their responses to any one of our dozens of maintenance issues over the last seven months. We're at about two dozen "24 Hour Notices of Entry" (including late Friday for a Saturday repair that made both bedrooms inaccessible and forced us to cancel a visit from out of town family). And numerous other visits from contractors including electrical, plumbing, ceiling noise/acoustics, stove repair and heating repair.

I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

Terrible, Cindy was so rude and passive aggressive didn't even bother using their service. Go…read moresomewhere else! More like passive aggressive!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

We had a change in our family situation and needed to quickly move out of the home we own into a…read morebigger rental. After move-in, we were a big stuck on what to do and how to get our home rented out. We connected with RentWise and they put us at ease. Everything moved so fast, from the moment we got off the call, things just started happened, photographers showed up and took professional pictures (after we had the place cleaned) and made a map layout of the property (got the files the that same evening). By the next morning, our home was already listed and advertised (i think it was 22 outlets that RentWise marketed the home to). Within 48 hours we had ~30 contacts. RentWise showed the home to 5 lovely couples/families that weekend and 3 qualified applicants for us to chose from a couple days after. All-in all, the process took a little over a week. I cannot believe how fast we got qualified applicants and a lease executed. They are worth every penny (it probably would've taken me a month) not to mention they got us 10% more than the top end of my expectation. My first experience with RentWise, will update the review if anything changes during the length of the relationship. Thank you again RentWise!