I have to just give the best review for McMahons. I was stranded on the side of the road with a…read moreflat tire and I was to weak to change it myself for the lug nut removal. I called several local mechanics, tire companies, family And friends and all of them said no or they were working. My last call to McMahons just goes to show me that they are still decent human beings in this world. By the time I called I was sobbing and weather or not the man who answered felt pitty for me he asked back in the shop of a truck would be willing to go to my location which was close to their shop by the grace of god they said yes. Normally McMahons only does site visit for semi trucks so I felt blessed. They showed up quick, with smiles on Their faces and so friendly and caring. Rex was one and the other Justin. Young fellows with hearts of GOLD! They drove up made sure they and my car were safe since we were in a busy area and worked quickly knowing exactly what to do. In no time at all they had my doughnut tire on and I was in the road. Well worth the money I paid. I would recommend McMahons in a heartbeat. And if you can ask for Rex and Justin! They were amazing. Sweetest young men I've met in awhile. Take your vehicle there for new tires or even an oil change. Best customer service I've seen in awhile.

Been going to this location for a decade, and this will be the last time I provide any opportunity…read morefor business. I scheduled a pickup (which they do for the business I'm employed under) for Monday at 9am- I checked with my concierge at 3pm that day and the porter had failed to pickup my car (day one missed). I called over to them and they'd informed me they had me down for a drop off (which I've literally never done in 10 years), whatever- I told them my car would be in the parking lot for pickup Tuesday at 9am. I get a notification on Tuesday at 12:41pm that the car had been picked up. I receive no verbal update until about 3pm when I'm told the car will be repaired and returned to me by end of business day. I got a second call about 30 minutes later informing me that was incorrect, and NOTHING had been performed on the car- they'd instead be returning it to the lot with NO SERVICE provided, but they need my car for a third day. Fine. My car is waiting in the lot at 7:30 Wednesday am and I CALL THEM specifically to inform the car is there, and I'm anticipating a pickup from them at 9am (to avoid a similar debacle to the previous day)- My concierge team calls me at 10:40 to let me know they just picked the car up. I was contacted today at 2pm for payment, no apologies until I addressed my concerns head on- to which I was met with a "I didn't want to tell you this, but we're super short staffed- I don't want to feed you excuses" blah blah blah. Chapin and Team- Customers DON'T CARE how busy you are. They care about how YOU MAKE THEM FEEL. And when you make me feel like I'm not a priority- I'm going to seek that feeling out elsewhere. All of this wait for A PAIR OF HEADLIGHTS and A SINGLE TIRE for a MOPAR/Domestic vehicle with a VERY common tire size no less.

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

Really surprised to see a review saying customer service isn't great... I was blown away by the…read moreteam. I have taken a few cars here and have always been pleased with the speed and the service. I have seen some of the customs jobs that Eli Swineford (owner along with his wife) have done and I wouldn't be surprised if he was the best painter in Fort Wayne. Check out some of the bikes and cars he has done on Facebook. I wouldn't hesitate to take any vehicle with any issue to Evers. Highly recommend.

I hate that my car got damaged but I'm happy I was referred here. I had a great experience with the…read morestaff here. I was explained exactly what would be done to my vehicle and it looked good as new when it was finished. I would definitely recommend them to anyone needing body work!!

Do NOT take your car here. I brought my vehicle in for service, and shortly afterward, I began…read morehaving issues I never had before--specifically with the tire pressure system, ABS, traction control, and cruise control. Come to find out, a tire speed sensor line had been cut. When I brought this to their attention, they completely denied any responsibility, despite the fact that none of these issues existed prior to their service. Months later, I took my car to a different, more trusted dealership to have my front brakes done, and they discovered that the original repair shop had also removed my wheel lock key (which had just been replaced and paid for), leaving me without it--and again, no accountability. Bottom line: this place will do the work, cause additional issues, and then wash their hands of it. You'll be left frustrated, out of money, and forced to pay even more elsewhere to fix what they caused. Save yourself the headache--go somewhere reputable that stands by their work.

Contacted them very serious about purchasing an Escalade V Series. They were terrible with…read morecommunication and couldn't answer simple questions. When I asked for a quote, they quoted very high down payments with very high monthly payments, but refused to answer what the interest rate was. After pushing several times, the guy comes back with 10% interest. I think they just want that thing on their lot for attention. They pretty deliberately chased me away. Pretty confusing...

My 25 year old Ford Escort had brake problems. My son was driving the car when the brake pedal…read moresuddenly went to the floor and wouldn't stop. The car was towed to O'Daniel Ford and it was determined that the rear brake lines were rusted and in need of replacement. It was a time consuming task. The Escort was in the service department for 10 days. Bobby communicated with me regularly regarding the status. The brake lines were replaced, the car was returned to me on time, as promised. Bobby and Mike did a great job explaining the extensive detail of the work that was performed. I appreciate that O'Daniel Ford honors a military discount for military families like ours. I recommend O'Daniel Ford for any service work needed for my Escort. Thank you.

TOP NOTCH!!! 2017 Ford Explorer. Experienced bad vibration from driver side front that kept getting…read moreworse. Turned around and headed back to Ft Wayne. we stopped at O'Daniel Ford and talked to your service advisor. He knew right away what the trouble was. All lug nuts on front tire were only finger tight from service done at another shop. Your service techs re- tightened all the the other tires and sent us on our way. All less than 30 minutes. That was 2 years ago and since then, we have had only O'Daniel Ford service our Explorer.

My belongings (two Iphones, Apple air pods, Apple Watch, another set of headphomes as well) were…read morestolen from my car by A Melissa is what the man Ryan said. well she is the one who had my phones and was "holding onto them" my phones were in my car at Parker on Cass street. then the location popped up at a Fairfax address, then when I changed my lost/stolen message on my phones of "I can be contacted or I can come with them police" they were turned off and brought to this place. I contacted them they said they would need permission to release my things to me, (hence they were stolen from my car?) so I was able to contact someone above them and get my phones. when I got there it seemed they had put my number phones in water. it ridiculous how grown men will steal from a young woman. These things make me so sad and disappointed. my phone still work after a good rice bath lol!

I recently had my car worked on (broken window regulators in 2 windows) and they had me back on the…read moreroad within a day, for less than I was originally quoted. They even cleaned the tape residue off my window. Nice people and I will definitely recommend them.

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull

Person behind the counter was pretty much too busy to want to take care of my wife, he treated her…read morelike she was stupid about her issue. She left and will never go back even though it is only 300 yards from our house. She said she will go to AutoZone every time from now on

so usually don't chose FIVE STAR rating however when a happy, happy, happy kitten and puppy greet…read moreme at the door of a business that's AWESOME! the service was done correctly and the Arcola Auto Care Team ALL seem to ENJOY providing EXCELLENT SERVICE; that's rare to pull off as a father and son operation;) the value was great for the service i received from Mark and two sons Josh and Sam; the final bill was less than quoted; that's the second time in my entire elderly life that has occurred;)! i would highly recommend going to them for your auto care needs & i pray The Lord Jesus Christ would continue working in their lives to prosper all business future business ventures;).