Lincare
I started out with Above and Beyond Medical of Knoxville for my CPAP machine and supplies. I could not get any support at Above and Beyond Medical and within weeks I took everything back to them and started over.
I researched and went to McFarland Medical in Sevierville who was in my insurance plan. However, on the day that I went to their office, I'd forgotten my wallet. I didn't have a credit card on me. They refused to do business with me until I had a credit card on file. I have insurance that covers anything 100% and even though they admitted they knew I had full coverage insurance, McFarland Health insisted having a credit card on file. I walked out!
I then landed on Lambert's HealthCare of Fountain City who was in my Blue Cross Blue Shield healthcare plan. These folks were amazing, got me fitted and set up with another CPAP machine and supplies. After about one year with them, they fell out of my insurance plan and that's when I found Lincare.
I went to Lincare of Sevierville in May of 2026, met their staff and CRT Specialist, Ron Hazlett who appeared dedicated to his craft. I phoned Lincare of Sevierville two days ago, asking for Ron Hazlett as I had issues with my CPAP machine and wanted to discuss a fix. On the first call, Jessica answered the phone said she'd check if he was available, to hold on. After about five minutes, the call dropped.
I called back again in about 10 minutes and spoke with Trey, he took my name and number he said that he'd have Mr. Haslett, call me back when he was available. It's been two days now and no callback!
Furthermore, the Lincare Sleep Circle app is a joke. It's great for ordering supplies but beyond that it is useless even though it promises to track your progress.
When I go to my Sleep Journal in the app, this has been my response from day one "Well, this is awkward...
We apologize for the inconvenience, but we couldn't get the usage data for your device.
Don't worry - we automatically opened a service request to get this resolved for you."
I do not recommend Lincare of Sevierville, and obviously I will be looking once again looking to find someone as great as Lambert's HealthCare was. read more