Wir können nur wärmstens empfehlen, Jana Buhl als Reiseagentin zu engagieren. Unsere Reise war…read moretraumhaft schön. Und das, obwohl wir sicher kein einfacher Fall waren: Kurzfristiger Reisewunsch, während der Ferien und kleines Budget. Die Reiseagentin hat den perfekten Ort für uns gefunden, der genau unseren Bedürfnissen und Wünschen entsprach. Sie nahm sich auch viel Zeit, um uns umfassend zu beraten und all unsere Fragen als Reiseanfänger umfassend zu beantworten. Wir haben uns von der Anfrage im Reisebüro an bis zur Landung nach dem Urlaub rundum gut aufgehoben gefühlt und haben sicher nicht das letzte Mal über Jana Buhl eine Reise gebucht.

My first impression of this station was abit empty. There are not much inside the station, but the…read morestation itself it's really big. I am not sure, if it like this normally or just i came in the special time. But i enjoy the silence of it. The architecture of the station is also another thing seem very different with other. I am not sure which style is it. But weirdly cool. Inside the station only have some machines there. Just for some quick snack or drinks, in case you need it. Although the station is a bit far from the center of Berlin, you can still able to see the Berlin TV Tower. It's quite great view actually. I always like the view of train stations and of course the view of the city. This is the combination of that, looks really cool and urban. I also heard that this was the first area got through, when the Berlin Wall torn down, people crossing from one side to the other, it made this place quite historical.

Unfriendly and Incompetent: 3 or 4 years ago I was invited…read moreto Moscow to visit a friend who worked there. Time was short, I had only 3 weeks to prepare for the trip. Somebody I know told me about Vostock Reisen, so I went there. I went into the office, where 2 young women were sitting, and sat at the free desk on the right hand side belonging to a dark-haired young woman. Right from the start it was clear she had had a bad day or something was wrong, as seldom have a had a colder or unfriendlier reception from someone in a business situation. I ignored her rude behaviour, and explained I had to go to Moscow in 3 weeks. She almost looked pleased to tell me that there was not enough time to get the visa, the time was too short, I came too late. At this point I got very worried, as I really believed the whole trip was in danger. I asked what I could do, and she said I could try my luck at the Russian Embassy myself, but it sounded like I had no chance. I left the Vostock office saying goodbye to this unsmiling and unfriendly woman, who had just ruined my day, and the next day I went to the Russian Embassy myself. There I found that ALL the dark-haired woman had told me was completely WRONG. 2 or 3 weeks is more than enough time to get the visa there. You can get it in one or two days, it's just a question of how much money you want to pay. I did it all myself, filled in the forms, collected them the next week with my passport, and in the end had a great trip. But I cannot forget the unfriendliness and incompetence of this woman. If I handled my customers in that way in my business, I would have problems, so I don't see why I should accept disrespect from Vostock employees. If Vostock was my company, I would have fired this woman the next day. She should not have contact with the public. Other reviewers say the women there now are friendly, so I guess she has been fired by now, which is good news for all future visitors to Vostock.