I highly recommend against FlixBus. Their busses frequently run (very) late, and they don't make…read moreany effort to notify customers (no email/text/call). Whats worse is the busses often pick up in dark parking lots without any seating or protection from the elements, so you could be waiting in the rain or in the dark in an unsafe neighborhood waiting for hours. On top of that, there is no phone number you can contact for support, and the online chat support is inhuman. Here's one experience I had with them, as an example: On March 7, 2024, we arrived to the bus station 15 minutes early, per instructions. The bus station was actually a dark, empty parking lot with no seats and no protection from the elements, in a relatively unsafe part of town. This was doubly bad as it was a rainy evening in Austin and there was no covering in the parking lot. After waiting and the departure time passing, we contacted FlixBus only to find out that the bus was delayed more than 45 minutes. FlixBus made no attempt to contact us via email, text, or phone. Had we been notified, we would have waited in our hotel. Instead, we were left waiting in rain in a dark parking lot. As we waited, we watched the ETA online continue to grow to 55+ minutes. FlixBus put us in an unsafe and uncomfortable situation, and we expected a full refund. I have contacted the support team, and they made no apologies for the delay or lack of communication. Instead, they stated that their policy is that refunds are only issued for delays over two hours. I would have been more forgiving if we had received any notice. Airlines, trains, and other transportation providers notify their customers about delays, and FlixBus should be obligated to do so as well. We were not about to wait in the rain in an unsafe neighborhood with all of our luggage for nearly an hour hoping the bus would come. At least when airlines or trains are delayed they notify customers and you are waiting inside in a safe environment. FlixBus customer support was entirely unempathetic and unhelpful, and seemed to have no concern for the safety of their passengers. I highly recommend against such an uncaring company.

Had a decent experience on this bus. Arrived on time, but we were delayed in route about 30 minutes…read moredue to bad traffic. The bus was pretty full, but you had assigned seating. There was a working bathroom on the bus. It was direct from Szczecin Poland to Berlin Alexanderplatz. It was also quite inexpensive. I know it has a lot of bad reviews, but I would ride it again.

Everything worked smoothly for us. In fact, the driver was patient with me and allowed us to get on…read morethe bus even though I hadn't gotten the actual tickets yet. We drove slowly at times due to traffic. Narration was pretty brief but thorough. We first sat in seats that had funky audio but it was easy to move to a functional audio seat. Drop off and pick up locations worked well for us. We use hop-on buses as much as we can and I certainly recommend this company!

So these tour companies are pretty similar, but I had to give a single star because of…read moremisinformation. They advertise stops which are unavailable. It takes 2.5 hours for a circuit and only runs one direction. It is a hop on and off format. I only wanted to get off for two stops, East Gallery and Charlotten Schloss. The later is supposedly only on weekends. What? This was not disclosed anywhere, and worse was the manner in which one of the vendors replied. Guess they already had a captive customer. It would be too much effort to file a formal complaint so I YELP. My brief research with the competition. Be Berlin has an app to trek buses. Another company breaks it off into 2 separate routes so you don't have to go a full 2.5 hours if you want to stop in a certain quarter. However, maybe due to the yellow color I noticed this bus more often than the others.

U-bahnhof Nollendorfplatz is the station that lead you directly to one of gay districts in Berlin…read more The station itself is also quite historical, although there's nothing really special inside the station, you can see the triangle monument outside of the station, the monument is in memory of the homosexual be killed during the war time. On the side of the station, you can also find rainbow covered the wall. If you come here at night, when they light up the station, on the top of the station, there is rainbow there as well. If you interested at it, just walk around this district. There are many different great restaurants, cool bars and interesting shops around. Plus people are really friendly and nice here. It's quite nice place hang around. The station itself for me got a really strange design. Just like every stations, it has two entrances for each directions. But the entrances of this station be separated by a intersection, so if the passengers want to go to the other side of the entrance, they must walk through from inside, or wait for the traffic lights and cross the street. It will take some time, not so convenient when you are in hurry. This is the crossing station, which you can change between U1, U2, U3 and U4. But better hurry up, usually them all arrived in very similar time. If you missed it, no worries, just took 4-7 mins till the next train comes. There are bus stops around. Inside the station, this is also U-Bahn office there, if you get any questions or just lost your way, you can ask them for help. If you just want to get tickets, you can get it from the tickets machine.

I wanted to get an overview of Berlin on my first day and all of the hop on/ hop off busses got…read morenegative reviews and frankly looked way too touristy for me. I was delighted when I found the reviews for Jens' magic bus berlin business. I was able to book a 2+ hour tour of the city with Jens for myself, my sister and my Mom. It was so fun driving around in his 1970s restored van and getting a personal tour of the city from someone who was knowledgeable about the city's history and could give us his own stories about growing up in Berlin when the wall was still up. Jens started the tour with a brief history of the city and then we took off. Along the way he did a great job of showing up photos of "before" photos to give us a sense of how much the city has changed. He also pointed out all the places where the wall had previously stood as we drove around. I highly recommend that instead of going on the hop on/ hop off bus you hire Jens instead!

Amazing experience. Jens was very knowledgeable. The bus provided the perfect lens to view the…read morecity. We only had one day in Berlin but this allowed us to see so much and learn about the history. Highly recommend.

From the owner: Mit über 200 Mitarbeitern, mehr als 70 Reisebussen, rund 4.500 Sitzplätzen und 30 Linienbussen sind…read morewir das größte private Busunternehmen in der Region Berlin-Brandenburg. Weniger sollten Sie in Sachen Buslogistik nicht verlangen. Bus Verkehr Berlin KG (BVB.net) ist Ihr kompetenter Partner in Konzeption und Planung, Organisation und Durchführung für: * Bus Charter/ Bus Vermietung * Buslogistik für Events in Berlin und ganz Deutschland * Incoming * Transfers * Limousinenservice * Sightseeing * Tagesfahrten Für ein unverbindliches Angebot schreiben Sie uns eine E-Mail oder rufen Sie uns an! Sicherheit ist bei uns die Nummer 1. Immer! Das gilt für unsere Fahrzeuge genauso wie für unsere Fahrer. Darum setzen wir auf modernste Busse und erstklassig ausgebildetes Personal. In unserer Werkstatt wie hinter dem Steuer.

I did the Berlin Highlights and Iconic Sites tour with Ru in late September. Ru was a good mix of…read morekeeping things educational but used humor when appropriate. It's clear he loves his adopted hometown and was full of recommendations for things to explore on our own, and kept the tour moving at a good pace. There's so much to learn and Ru was honest that we were just scratching the surface, but I got a lot out of the tour.

It takes a great guide to make a great tour. I took two tours with Insider (Explore Berlin and…read moreThird Reich Berlin), and both were guided by Hannah. She is one of the best tour guides I've yet encountered and I've taken a hell of a lot of tours. She speaks very clearly (we're both native speakers of American English, so that helped as well), projects her voice well, and almost always speaks with clear intention. I never felt she was wasting our time with too much detail or circular talking; the pacing of the route and stops worked very well. She did a great job managing the group, making clear where we were going and where we should stand to see and hear everything while not blocking pedestrian traffic. She encouraged questions and made the experience interactive, which kept us fully engaged the whole time. At no point was I bored or wondering when the tour would end; in fact, I was surprised at the end of both tours that 3 hours had already flown by. Hannah did a great job of demonstrating the modern relevance of history and exploring the conflicting interests and biases of the people involved in historical events. A lot of this history is very heavy, particularly on the Third Reich tour, and she gave it all the gravity and respect it deserves. I highly recommend these tours, especially for history-lovers.