I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

James and I can't thank Sascha enough on buying our first home!! We are first time home buyers and…read morewere not familiar with the process of buying a new home. But, with Sascha's abundance of knowledge and experience it made the whole process easy and enjoyable. The videos he sent out was extremely helpful to explain every step of the way. Not to mention he would always be available at any time of the day to answer any of our questions. For us being new to the DFW area, we never struggled with finding the correct points of contact because Sascha was always on top of it and had someone to recommend. The best feature about Sascha Chatman we believe is that we weren't just a buyer or customer in his eyes, we were family. Thank you so much again!

Sascha was very helpful throughout my buying process. He was easy to get a hold of and answered all…read moremy questions and needs in a professional and timely manner. He was very personable and makes sure you are taken care of. Sascha let's you know that he can be contacted with any questions at any time in the future. His support is always available and appreciated!

I own my house that is in a community managed by FS. Abbie Shafer took over associate manager…read moreposition from Lindsey Dunn. Abbie ignores my emails and safety concerns. I even emailed her boss, Reginal Director Courtney Lynas, whom also ignored my email. Neither acknowledged receipt of my emails at the very least. Contrary to the ONE email we all received from FS which communicated the change of management, Abbie Shafer does NOT "have a proven track record of providing excellent customer service and client satisfaction" with my community. She literally could care less it seems like! There is zero communication to residents/owners as to when our pool is closed or opened back up, so residents have to guess if we're allowed to take our children to swim or not. We don't receive updates on pending upgrades or decisions made by the Board. We have no idea what's going on if we couldn't make it to the HOA meetings. The website that is supposed to be up-to-date with all of this information is not kept. It's so frustrating! If anything changes I will update my review, but as of 7/11/24 this is the "quick and to the point" version of the service we pay for and receive from FirstService Residential.

I requested and sent confirmation of HOA payment of the pool fob 2 months ago. Still have not…read morereceived it. The HOA dues were paid on time earlier this year. I don't understand how this simple request is taking soo long to fulfill? I see that the HOA had time to complain about a few weeds though, instead of dropping off a pool fob... Payment was made, within that payment came access to the community pool, there is still NO access 2 months later. Manor Hill HOA in Fort Worth TX is managed by First Service residential. They need to do a better job ASAP.

Courtney Black had not been an agent long when we decided to sell our So CAL home. She approached…read moreour first meeting with such a confident, can-do attitude that any misgivings we may have had seemed unimportant. I was pleasantly surprised by her extensive research and knowledge of the market in our area. Six days after listing, we accepted a full price offer! Throughout escrow, she was on hand to answer any questions, meet with inspectors and repairmen and ensure that every step of the process went off without a hitch. We could not have been happier with the selling process. I highly recommend Courtney to anyone needing a full service real estate agent.

Very professional and knowledgeable! I couldn't be happier with the quality of service provided in…read morefinding my new home.