Would not recommend. He asked a deposit, understandable. However, he asked for the full amount…read moreprior to the work, I was hesitant but still Zelle him the money because he mentioned he needed to purchase the carpet and pads. He gave excuses for three months of why he couldn't make it. He finally came at 10pm and said he ordered the wrong pads and asked FOR MORE MONEY! I told him no and he lost it. He became aggressive and accused me of accusing him of trying to get over. I paid nearly $800 for him to never lay my pads or carpet. He evidently said, "I owe him mileage!" $800 for mileage. I advise everyone to run. I do not recommend his services. Very unprofessional.

From the owner: Offering free estimates call today! read more

It's not often you come across a business that's such a pleasure to deal with, but this one really…read morestands out. We're new to Anderson and so happy we stopped in. From start to finish, Genny was kind, helpful, and truly cared about making sure we were happy with our carpet purchase. She made the entire process easy and stress-free. Great customer service and quality product. The installers were professional and efficient. Next project will be our wood floors and we definitely will be back. We couldn't be more pleased!

The fact that MICHAEL came here and said ONE thing to me and ANOTHER to my rent company don't sit…read moreright with me at all. I DO NOT APPRECIATE MICHAEL coming to my home and telling me that he would send his workers out one day next week in advance when he submit the report to my rent company. He said , he would tell me one day in advance so I could move my furniture where he could pull up the carpet , he also stated , his guys would move my bed. I walked him over SEVERAL weak spots in the floor and if he FELT LIKE HE DID'NT WANT TO DO THE WORK OR THERE WERE NO WEAK SPOTS THEN HE SHOULD'VE SAID THAT!!! Another fact is I called TWICE and left a voicemail on Michael phone and there has not been a call back to me! However , I will be leaving a review most definitely!! I Do NOT appreciate this encounter at all.

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

Zach came in and fixed my problem quickly and efficiently. He actually fixed the issue in the…read morecloset better than I ever imagined. Definitely will call on him again should I need any floor related solutions. His quote was reasonable and he did a GREAT job! Thanks again Zach

They did a great job. The estimate given was $275-$300 but my bill was $370 so, I found that to be…read morean unpleasant surprise.

We bought from Lumber Liquidators and had the install from SW Contractors…read more Although the flooring material turned out to be a MESS.. (never will buy through LL again) Steve worked with us and tried to help us in our claim we filed against LL.. It was a perfect install, the material was bad. I appreciate Steve going above and beyond.

I had met with a few flooring companies before finally deciding on SW Contractors through Lumber…read moreLiquidators' third-party referral program. I was skeptical as they are the only contractors Lumber Liquidators refers to but I can understand why they maintain that referral relationship: SW Contractors are top notch. Our job was an involved one as we were ripping out tile and carpet throughout our downstairs and putting down hardwood in the kitchen, living, two closets, hallway, bathroom and entryway. Steve came to the house and was able to give a detailed (and pretty competitive) quote right then and there. We had some tight scheduling issues as I wanted the rest of the family out of the house for the install. Laura, the business/office manager, worked with me to get our project scheduled on exactly the days I needed. The crew of three arrived and immediately got to work. By mid-morning, they already had ALL the demo done! Jose, William and Eduardo were fast and meticulous - even taking extra (unexpected) steps to minimize the mess (which, if you've ever removed tile, you know there is a LOT of mess!) They hauled away all of their waste when they were done, too and even kept their work area neat between project days- something I didn't expect but really appreciated. I LOVE my new floor. We went with the taller baseboards as Steve recommended and the finished product is gorgeous, contemporary and SO clean! Laura was even helpful in getting some questions answered for me after the install was finished and emphasized that they would be more than happy to come take a look at anything should I have any concerns.

Not what they seem to be. Sales team is great at selling but once they make the sale, the customer…read moreis forgotten. The company is horrible at following up when there is a problem with their product. Also, the installers damaged my furniture but the owner insinuated that it could have been done by myself. All this after months of trying to get someone to rectify the problem. I was horrified that the head of a company can speak to a customer that way.

Very knowledgeable and friendly staff. Flooring America's installation crew is just as friendly and…read moreprofessional. Highly recommend.