Had a problem with our Navien tankless water heater. Another plumbing company came out and said the…read morecirculation pump was out and it would cost $885 for repair. I researched Navien authorized installers and found Steven Jewell. I called him and he helped us to troubleshoot a bit over the phone. Sent one of his guys out and turned out it was NOT a problem with the circulation pump. They saved us a ton of money! A honest plumbing company! They have my business for the future. I highly recommend this company!

Called Mr. Jewell on Wednesday. Due to his schedule he told my husband it would be the next week…read moreto repair or replace tankless water heater. Lucky for us, he called early on Saturday that he was in the area and wanted to come by! He arrived about 30 minutes later and approximately 30 minutes later we had hot water! His service was graciously appreciated and will call again. We do recommend this business! Thank you!

Zaire is a great plumber--professional and reliable! I'll ask him to return for the upstairs…read moreplumbing and recommend him to my friends and family.

Zaire came out and unclogged my kitchen sink. Very professional and explained everything that he…read morewas doing. Highly recommended!

Jim had a prompt response to our water heater failure. He had us up and running within 24 hours…read more Very nice work.

Had an outside water faucet break which required whole house water shut off. Call Jim and he was…read moreable to be at the house and complete the repairs within a couple hours. He was knowledgable and made some suggestions on how we could improve our water pressure and prevent future problems. Will definitely call when we decide to upgrade.

I had no hot water on a Friday morning. I had run into Mr. Cox at the vet's office and asked for…read morehis business card because I was unhappy with service I'd received from another plumber. Mr. Cox told me he come to my house that afternoon and would text me when he was on his way, which he did. He fixed the issue, needed new thermostat. I found him to be quite reasonable with his price.

Unreliable. Date set to do the work. They never showed. Calls texts all went unanswered. Never…read moreheard from them again. Would not trust this company.

The first time they came out for an emergency, they were awesome! First rate, so kind and…read moreprofessional. So when we had a non-emergency issue we called them to come out again. It was a different tech and ended up being quite a different experience. (The tech was nice, professional, and punctual.) Without typing out the whole fiasco experience, let's just say we won't be calling them back again. We were extremely disappointed since we were hoping to find a regular go to plumber for anything in the future. The problem is hopefully, permanently fixed but after we were told to buy the replacement kit/part which ended up being a faulty spigot and couldn't be returned because the technician took the box, the final 3rd trip, a $400.+ bill not counting the cost of the kit we ordered, and last but not least a very arrogant, rude co-owner who wouldn't let you get a word in.........well let's just say the pictures should speak for themselves. It was a lot of money for sloppy "shoddy" work. A spigot that's not the same as the original one we purchased/ordered, that's not flush with the tub and obviously angled down, and now 2 cutouts in the closet. Oh and look at the picture at what happened to the hot/cold plate that the Tech soldered. He never said a word about the damage. We didn't notice it right away. We had to replace it also ourselves. We can't honestly say that this was a good experience at all. A senior citizen retiree nightmare. Now we have to somehow either caulk the awkward wide gap ourselves or call a different plumber to fix this mess. We're not made of money and we sure don't think people are these days. "Live and learn" as they say. (May 2023)

Called this business after reading their reviews and grateful that I did. I had a bad leak in my…read moreshower, made worse by my attempted amateur plumbing. They were prompt in responding, courteous and professional. The job was a little more involved as faucets, stems etc. were worn and corroded from age. Everything was explained to me as they progressed. Work was completed promptly and area was left clean. Pricing was very fair. This was such a positive experience for me. I recommend them highly. Big thank you to Tom and your assistant for fixing my problem. Lane Neamand

Scott arrived early, June 16 for his appointment.  I needed 2 toilets changed out. New ones sitting…read moreon the carport.  He moved one over to one side (small bathroom) so I could paint the wall behind it.  He then took the other old one (large bathroom) outside and brought a new one in. By himself. I finished painting and checked on his progress. He was tightening the bolts on that one (large bathroom), said he'd hurt his back. I told him I could help lift them,  to let me know. He commented that he has back problems. He said the flange under the toilet he'd just set was really high. ‍ He started on the next one in the small bath. It had been leaking between the toilet and the tank. He said he thought he could fix it without changing it out. I said ok. The new seal didn't work, it continued to leak. He said his back was killing him, he needed to leave and come back.  As he left, he said he'd let me know asap when he'd be back.  He charged me for the one toilet (large bath).  Within 3 days it was rocking.  I bought shims and tried to keep it straight and stable until he came back.   I sent him 3 nice texts asking if he was better and to let me know when he was coming back. He said the week after the 4th of July. He never called or texted. I left 2 voicemails.  He finally answered that he was out of town and would be back the following week. He would call to set up an appointment. That visit would have been the 3rd week in July. The first week in August, 6 weeks after his visit and tired of rebalancing a rocking toilet, I found someone to fix both of them. I had to pay another plumber to fix the rocking toilet and to swap out the 2nd one. The toilet rocked due to the flange. He had left it balanced precariously on the flange and an assortment of nylon shims. That issue was addressed,  the toilet set properly, squared up with the cabinet and tub, not rotated to the left as Scott had left it. The other toilet (small bathroom) was still leaking between tank and toilet. That toilet was changed out and sits squarely. I had an unstable toilet that rocked and moved and another I couldn't use at all for 6 weeks. I would expect a licensed plumber with 30 years experience to properly fix the toilet. The total lack of communication was also a disappointment.

Scott was extremely rude. He rescheduled 3 times and when he did finally decided to come, he was 2…read morehours late. I told him I no longer needed his service and contacted another plumber. He then proceeded to cuss me out and said I wasted his time. Terrible customer service.

Mekhi and Alberto were amazing they came through and were very helpful and polite. I recommend…read moreYoung PLumbing Services

Matt and James were very professional, very thorough and solved my problem quickly. They wanted to…read moremake sure I was happy with the resolution and their service. They were also very attentive to my needs. I definitely recommend their services.