Horrible experience. Never going back. They did deep cleaning and now my insurance company denied…read morethe claim because the deep cleaning was needed for less than 4 teeth. I was not shown my x-rays before the deep cleaning was done, lack of transparency. I wish I would have known and evaluated my options. They did some cavity filling which also seems unnecessary now that I look back. I also suddenly lost hearing and tinnitus in my right ear the next day after getting my right half deep cleaning. I am immensely upset.

Dr. Meetu Singal gave me my life back. After a lot of dental trauma in my life, I grew more and…read moremore fearful of dentists. I had a horrible failed root canal that led to 7 years of not seeing a dentist. Teeth were breaking, rotting, but they were in the back where no one could see. In February, one of my small front teeth developed a hole, it kept getting bigger. I finally got the courage to walk into Charming Smile Dental. I even made another appointment for the next day somewhere else incase I didn't feel okay. Let me tell you, Dr. Singal let me talk about all of my fears and anxiety, I cried and she held my hand. There was no judgement here, we just have to work towards a solution. By the end of the appointment we had done half of a deep clean & I was coming back the next day to finish. I cancelled my other appointment and kept going with Dr. Singal. It's been 4 months and we have tackled, a deep cleaning, 6 fillings, 3 root canals (from a specialist referral, they were also fantastic. No pain!) Now 3 fillings & 3 crowns. I have a new smile and a new life. If you are fearful of the dentist I am telling you to come here. She has helped me get my life back and there is no review long enough that could express that. Do not wait any longer!

I called about a week ago inquiring about orthodontist treatment. I'm originally from New York and…read morejust moved to the heights not too long ago. I currently have braces on and I wanted to continue my treatment in Jersey, since the commute to Queens, NY is a little inconvenient for me. Furthermore, I ended up google-ing a dental clinic near my area and this place was the best reviewed and decided to schedule an appointment. Left a voicemail and got a called back the next day. Dr. vinh I think it's who answered the phone and was very polite and answered my questions. Fast forward to my appointment, I was greeted by the doc, filled out the patient form and was taken cared of right away. He recommended that I finish my braces in NY since I'm almost half way and it would be more cost effective to continue what I already have. (He did referred me to someone else if I insist on having a new treatment with my braces) Either way I needed a primary dentistry in the heights for cleaning, cavities and fillings and it seems like I found the right one!. He was attentive, polite and professional. I did not feel rushed at all and that's a big plus! Their office is small and quiet. It has a calmed vibe to it and I like that is not nois-y. Overall i didn't find them expensive. (I need some fillings) and I would recommend them to family and friends.

Dr. Ly was very helpful and understanding. I had a crown from one of my tooth come off and went to…read moresee him. He patiently made me understand the situation of my tooth and recommended possible options. He cleaned my tooth and reattached the crown for me in almost no time. I highly recommend his service and would definitely visit him again.

This place is genuinely terrible, and at this point I would strongly recommend people in Jersey…read moreCity look elsewhere for dental care. Every visit feels like a sales pitch where they try to upsell you on additional services and procedures. Going here honestly feels more like being pressured at an auto repair shop than being at a dentist's office. I continued going mainly because it was convenient and close by, despite consistently leaving frustrated after appointments. The final straw was when I had to cancel an appointment because of a family emergency, and months later they informed me I owed a $50 cancellation fee before they would see me. I paid it because I was already there for my cleaning, but I knew at that moment I would never return. What really pushed this over the edge was that just a few weeks later, my partner had an appointment there and the office called the same day to cancel because one of the dentists had a medical emergency. Apparently emergencies are understandable when it affects them, but not when it affects patients. To make matters worse, they recently sent an email announcing they now require deposits to book appointments because of patient cancellations. I have never encountered another dental office in Jersey City doing this. There are plenty of other dentists in the area that treat patients with more respect and have policies that don't feel so hypocritical. The only reason this isn't a one-star review is because they once gave me a free electronic toothbrush during a promotion. Thanks for that, at least.

Be prepared to receive an education on proper dental hygiene and habits. You'll get interrogated on…read morehow you brush and asked why you don't floss daily. Once you pass level one. The next boss delivers an extensive sales pitch on costly services you would consider luxury and probably don't need. Once u politely decline the doctor subs out "since I wasn't worth his time" In comes an intern or first year to complete my basic service. If you're ok with all this. Then this is the place for you. Going to the dentist is stressful enough , we shouldn't feel pressure and guilt for not spending $5k on inv*****

On July 30, I came to Vita Dental Arts at 121 Newark Avenue in Jersey City for a tooth that had to…read morebe refilled since the old filling was dissipating leaving a gap between teeth and food getting caught there. So a new filling had to be installed. Dr. Vitaliy Valyuk, the stellar dentist, performed the task. I trust his good work and I am happy with the results. Kudos of course goes to Dr. Vitaliy Valyuk, as well as Dr. Viktoriya Valyuk, Maria, Anna, Julia and Marina, as they are one excellent dental team.

Went to Vita Dental Arts as the first dentist I've visited in 6-7 years. Was nervous, but Viktoriya…read moreand the other dental professional who did my teeth cleaning were extremely professional, effective, and personable. They spent so long catching me up on my annual check ups, and explained every step of the process. Any moments of discomfort were immediately addressed and remedied. You can tell that everyone here cares for their patients, from the employees at the desk to Viktoriya herself. Great location right next to the Grove St PATH station! Will definitely continue to rely on Vita Dental Arts as my primary dentist.

Very great patient care, clean facility, and friendly staff. I highly recommend if you're looking…read morefor top tier experience!

Hands down the best dental office I've ever been too! Great experience from the moment I walked in…read morewith the most friendliest receptionist I ever met to my appointment with Regina, who is the most amazing hygienist I ever had!! Couldn't recommend this office more!

I hadn't been to the dentist in a while, and was nervous about going. However, I'm glad I went to…read moreJersey City Dental. I needed a deep cleaning and a root canal plus crown. My experience has been pleasant thus far - Kristen (Kristin?), the dental hygienist, was nice and made me feel comfortable; Dr. Ciardiello did my root canal and crown, and I had no issues. Kristen and Dr. Paek squeezed me in for a couple of fillings while I was there - this saved me an extra trip! Overall a 5 star experience for an annoying necessity in life.

I strongly caution anyone considering this office. My experience was marked by a consistent lack of…read moreprofessionalism, poor communication, and what felt like deliberate lack of communication around costs. I scheduled a root canal consultation and 3D scan over the phone, provided my insurance information, and was asked to arrive 20 minutes early to discuss details. Upon arrival, the front desk staff were visibly distracted -- chatting and laughing among themselves -- and barely acknowledged me. I had to stand up multiple times to ensure I hadn't been forgotten. No one communicated an estimated wait time, and after 40 minutes, someone finally brought me to the back. Dr. Higgins briefly examined my mouth and recommended a 3D scan. I asked about the cost before proceeding -- both he and the assisting nurse failed to answer. After the scan, I was placed in a treatment room where a staff member, Sandy, presented me with a tablet to sign for nearly $2,000 in charges -- without Dr. Higgins having reviewed the scan with me or discussed any treatment plan. When I expressed concern and asked to speak with the doctor, Sandy appeared annoyed but left to retrieve him -- only to return alone and hand me the tablet to sign again. I refused to sign. Dr. Higgins eventually came in. I asked to review the scan together and hear his clinical assessment. He was unable to pull up the scan on the in-room computer where the root canal would've taken place and had to seat me in an outside chair to view it. The actual consultation lasted approximately five minutes. When I asked about next steps -- specifically the cost of a crown, which I learned would be performed by a separate dentist, Dr. Paek -- Sandy initially told me she couldn't provide that figure because it wasn't currently on my dental plan. Only after I pushed back did she produce a total: nearly $4,000. I asked to speak directly with Dr. Paek to discuss the crown before making any decisions. Sandy assured me I could, and had a nurse escort me to the front desk. There, three staff members sat in front of their computers staring at the schedule screen -- no movement, no eye contact, no acknowledgment as I approached and spoke to them. I paid the $385 I was told covered both the consultation and the 3D scan, and was informed the scan would be shared with me digitally. When I asked about speaking with Dr. Paek, I was told he was with a patient. I said I was happy to wait, and one of the front desk assistants -- without looking up -- told me flatly that he would be busy for an hour and a half. I left without having spoken with him. About an hour after leaving, I received an email stating the office had "graciously waived" the $250 3D scan fee -- implying I still owed it. When I returned to clarify, I learned that the $385 is a standard consultation fee alone for Dr Higgins, and the $250 is a separate, additional charge for the scan -- the opposite of what I had been told at checkout and I could've had this cost before any consultation and scan was done, and would've chosen not to do it. The lack of upfront cost transparency, the pressure to sign financial agreements before any clinical discussion had taken place, and the consistently dismissive attitude toward a patient's reasonable questions were deeply concerning. At every touchpoint -- from the front desk, to the treatment room, to checkout -- staff showed little regard for clear communication or basic courtesy. This office does not appear to prioritize patient trust or experience. I do not recommend it.

TLDR: Good quality dental care, subpar billing and management…read more After an initial consult, during which I was treated like an emperor, I fell for the routine and paid several thousand dollars upfront for an Invisalign treatment. A month later, having received no communication - I followed up and 'Janet' showed up. Dr Ali and her dental assistant team her team were excellent, thorough and professional in their interactions. At the beginning of the first meeting it was explained that Invisalign wasn't covered by insurance, which included a whitening treatment as part of the procedure. Oddly, no cleaning nor annual examination were offered during the 18 month treatment. It wasn't until that final appointment and after cleaning, X-rays etc., was I told the whitening wasn't part of the plan I'd paid in advance for. Be aware that while quality of care is good, the office management and billing team are uncommunicative, illusive, inconsistent and we caught them attempting to push claims through our insurance company (according to our insurance) despite telling us they don't take that insurance and asked us to pay in full up front. On multiple occasions appointments were moved or adjusted by the office, all of which were during regular working hours for most people... I've personally no issue with that as a freelancer and understanding clients but it might be inconvenient for others.

this place needs the lowest score. I spent a lot of unnecessary money here getting work I didn't…read moreneed. after I was on to them I scrutinized my dental insurance billing and it's ALL fraud. I'd pay cash and they'd billed my insurance. In addition to that, said I had periodon disease and i don't. filled teeth that didn't have cavities. i learned this by switching dentist! when I brought up the double billing to bari, she became defensive and said we don't make a lot of money. after that in an attempt to continue the gaslighting, Janet came in with four charts in an attempt to confuse me. luckily I had my phone in hand. I photographed the charts she tried to hid them! in my possession I have the dental records and procedure of the other patients! it's unconscionable!

Highly recommend Dr. Charles Wei and his team at Haven Dental!…read more I recently switched to this dental practice simply due to location and convenience, which were both fantastic as expected. But the truly standout element in my two visits so far are the people: The staff are all so friendly and Dr. Wei really takes the time to explain things thoroughly and and patiently put me (a highly-anxious patient) at ease. I've already recommended this dental practice to my husband and friends!

Amazing dental office. It was easy to make an appointment online. I was seen on time and was in and…read moreout in under 45 minutes. The equipment is all state of the art, the staff was helpful and welcoming, and Dr. Wei was patient and thorough. Happy to have found my new dentist!