Love this salon, and all the employees…read more Cheryl, the owner, set out to put her personal touch on her own place, and she has created an environment that is warm and welcoming, professional and fun. I have had more people complement me on my hair because of her work with me. Thanks Cheryl! Her personal touches include offering drinks while you wait, and a hot scented towel on the back of your neck as the last step. Nice touch! This is the kind of place you like to hang out in. The staff all like each other, are always laughing and having a great time. My 20 year old son also gets a cut here by Abraham, who has a keen eye on detail that is perfect for young men.

Update: Isabelle Francis Salon is still around, but moved to the Salon Suites further down Route…read more9. Cheryl Ann is still a master of her craft. Moving to Salon Suites has allowed her the time and energy to spend on her clients. I've been a client for nearly 20 years and I'm delighted with my hair.

My last review was exactly 3 years ago. And guess what? I still go here. I still see Kaz. This is…read morethe longest relationship with a guy I've ever had, if we're really being honest. Kaz is truly an artist and cares deeply about his work and his clients. I'm so lucky to have found Rivkah's Salon, this stylist/colorist/artist, and that I can also call him my friend. My hair has never looked better, received so many compliments, and most importantly - has never been healthier. I've learned so much from Kaz about what products and practices are good for my hair, and that has significantly maximized my good hair days between appointments. I no longer leave a haircut with regret (50/50 chance I'd hate my hair at every other salon), but always feel better than when I walked in. Also kinda weird, but I gotta say, Kaz does a BOMB shampoo. Thank you for everything. I'm so lucky, I will always recommend you to everyone who asks me where I get my hair done (which happens a lot - so you know you're doing an amazing job).

I was a client for years. Rivkah technically did a good job on my hair. That's why I stayed. But…read morethe price for services unexplainably kept going up and up. It was never clear what the cost was for each service. Prices would change from visit to visit for the exact same services. Sometimes higher sometimes lower but the overall trajectory was up. I've lived in other areas and am aware of different price markets. But this was overpriced for Westborough, MA. There were other issues as well but too long to list here. My last bill was shockingly high. I paid it. But I was embarrassed that I paid that much for color touch up, highlights and a haircut. I felt that I was being taken advantage of. I'm not confrontational. But what's the saying you can't be taken advantage of without your own consent. Never went back.

Michelle is an AMAZING hair stylist. I have never been so satisfied with my hair like this!!!read more

I have been going to Michelle for over 22 years! By far her talent and skills are exceptional and…read morethe best you can get! She schedules her time allowing you to always feel your her most important client. I have received several compliments on my hair styles throughout the years; and have referred my friends who are equally thrilled. She started as my hair stylist and now has become my very dear friend!!!

I've been getting my hair cut by Katie (the salon owner) for many years and she always does a…read moreFANTASTIC job on my cut and color and the prices are so reasonable! I moved to NYC a few years ago and still drive the 3.5 hours to Shrewsbury at least once a year to get my hair cut and colored by Katie. Her balayage technique makes my hair look amazing and it grows out perfectly so I can usually make it the full year before coming back for my next visit. (even hairdressers in Brooklyn when I've needed a trim have commented on how nice the color is) The vibes are impeccable and after watching her team work with other clients in such thoughtful ways I'd also trust any one of them to do my hair if Katie was ever unavailable. Run don't walk to this salon for your next haircut. You won't regret it.

I am new to the area looking for a new salon. This one looked like a good option to try out…read more I was very pleased with everything; the environment was very welcoming, and the haircut was flawless. My stylist was also a great conversationalist. Highly recommended!

I love this salon and all the staff! Briana, thank you so much for the wonderful work you do! I…read morelove my cut and color. And best of all, I know I can always depend on walking out of your salon feeling and looking my best!

My mom Lisa has been doing my hair all my life and I couldn't be happier her and her working…read morepartner Denise do the best work around. Nice, clean and very friendly environment. Lots of years experience

Awesome place!!! Lisa and Denise do the best cuts this side of the Mississippi!!!! I've been…read moregoing here for over 15 years and they rock!!!

My daughter and I have been customers for 20 years every time we go we are never disappointed the…read morestaff is incredible and Andrea the owner is the best colorist I've ever come across

Andrea was wonderful. I moved to Northborough in December and, since then, have been looking for a…read morehairdresser. Andrea was pretty good about taking me on time. After talking about the style of cut I wanted with photos, she seemed to know what I wanted! Then, she took her time in giving me a one-length angled lob--something I don't usually do. After she was done, she thought we could improve the look by cutting some more off the back. She meticulously made sure all the lines and angles were right. I will be back, and can now say that I've found my hairstylist! Thank you, Andrea, for giving me back my style. Thank you for listening to my needs and delivering. Thank you so much for spending the time to get the cut to where both you and I were happy with it. I am looking forward to seeing you, again!

Absolutely put off by front desk customer service at this place. I called to try and make an…read moreappointment for my daughter, we would be first time customers. The person I spoke with made me feel like we would be super unwelcome and was told "sorry we have limited availability". I have never felt like such an inconvenience to a business while trying to spend money. I ended up telling her I would call somewhere else since it seemed like we were putting them out. They might very well do great work but I would have been too uncomfortable to go there with my daughter. If you're a new customer, maybe try somewhere else as their availability is apparently limited.

Been gong here for many years and have never been disappointed. My wife goes here as well and she…read morehas likewise been happy with the service. They're easy to work with and do a nice job.

I had been putting off getting my hair cut for a while since I recently moved to the area and…read moredidn't know who I could trust with my hair. I decided to give Brittany at Salon Bella Mia a shot and she did such an amazing job! I went for a wash/cut/blowout and wanted to keep most of my length. She not only did all of that in a very timely fashion, but was able to volumize my fine and straight hair. At many other salons I've been to, I go home to find that my hair was not evenly cut and is lopsided. Brittany did many checks to make sure the length was just right and proportionate. She was incredibly personable, friendly, and definitely skilled. I would definitely recommend Salon Bella Mia and Brittany!

Owner Faryn is a very gifted corrective colorist. When my…read morefoil highlights with a less experienced stylist at this salon did not turn out well due to use of the wrong toner, Faryn corrected the problem cheerfully and with skill. I sent her a photo of my unsatisfactory result and she immediately acknowledged the problem rather than trying to dodge the issue. Client satisfaction seems to matter to her, both as a salon owner and a stylist. Of course it would have been better to have my highlights done correctly the first time and it was a waste of time to have to book another appointment, but Faryn impressed me with her knowledgeable expertise and professionalism.

LOVE this place! I have been coming here for 10 years and have always had a great experience…read more Everyone is so friendly and great at what they do. I go to Michelle for a cut and color and she is amazing. I don't always know what I want to do with my hair and she is great at working with me and helping me decide. I love my hair and often get compliments on the color!

I was so impressed with Profilo during my recent visit. I recently moved from Philadelphia and and…read morewas thrilled to find a place that rivaled my salon/spa in Philly. Alfredo gave me a magnificent cut and spent 15 minutes beforehand talking to me about me hair wants/needs. I was also impressed by the spa's open policy that you are free and encouraged to try out different stylists rather than just stick with one person. I'll be back for all my hair needs as well as to take advantage of the massages and other spa services.