I placed an order with a different floral shop for my mother-in-law's celebration of life ceremony but the day before i decided to look up the shop's reviews and was horrified. With 24 hours before the celebration, I called Lilylu Flowers in a panic and told her my situation and she immediately put me at ease. She assured me she would take care of everything. She asked me a few questions and would you know, 24 hours later she was there with the flowers and they were PERFECT. And not only that, she gives the best hugs. The flowers are beautiful BUT the customer service is top notch. read more

Lilylu Flowers - Florists Near Me - Imperial Beach, California

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This review is long overdue! The first arrangement I received from Lilylu Flowers was on my birthday. The arrangement was stunning! It was the perfect mix of blooms with an amazing hybrid lily that I'd never seen before. You can tell a lot of thought went into picking each flower. What was even more amazing was the owner, Annie, delivered the flowers herself to my son's soccer game, because it was where I would be spending my whole day. It is a moment I will never forget. When my grandmother passed away last summer, Lilylu Flowers is the only shop that came to mind. Annie provided an incredible level of compassion during a very difficult time. She offered to meet with my mother in a setting that was most comfortable for her. She also reached out in the days before the consultation to check in and see how my mother was feeling, as she wanted to be mindful of how she presented the information. Annie's thoughtful guidance helped us navigate the selection process with ease, and the final arrangements were beautiful. I can't recommend Lilylu Flowers enough. They are the best in town for beautiful, high-quality florals and the customer service is second to none. read more

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I love this shop so much. I had 2 events recently, one for a friends birthday and one for NYE; each with a different theme. Any called me to talk about the design for each and went above and beyond to help me find some inspiration photos for what I wanted. Once we agreed on a design; we agreed on a price per piece and talked delivery details. Each element of process was seamless and amazing and not to mention the flowers turned out amazing!! read more

Lilylu Flowers - NYE, mafia/art deco theme - Florists Near Me - Imperial Beach, California

I just want to say to anyone trying to get a specific flower arrangement for any reason, please give this business a try, I cannot recommend them enough. When I was in a need for a floral arrangement fast, lilylu flowers not only helped make it in a pinch but they were also able to work with my budget and to put a cherry on top, they delivered as well. To this day my gratitude for this business continues. The owner was kind, professional and just a pleasure to work with. read more

Lilylu Flowers - Beautiful heart flower arrangement - Florists Near Me - Imperial Beach, California

I ordered flowers for my eight year-old granddaughter. They were delivered. They were beautiful and they made a big deal when they delivered them to her. It was wonderful. She was so happy. I will always use this flower shop. read more

Thank you so much, Lilylu Flowers for my mom's bday floral arrangement! The process of ordering online was so easy, and when I called to confirm and you were so helpful in letting know when the flowers would arrive! So happy with the quality of service and will order from you again! Thank you so much!! The photo doesn't do the flowers justice, the arrangement is huge! read more

Lilylu Flowers - Beautiful flower arrangement! - Florists Near Me - Imperial Beach, California

Was about to go to Vons and get the "I'm sorry I'm dumb" flowers but stumbled across this place on my way there. BEST DECISION OF MY LIFE!! Walked into the store was instantly greeted by the women in the front named Anna. After looking confused and browsing she instantly asked if I needed help and was so kind, helpful, and patient with me to get the perfect bouquet for my women. I liked this black basket however didn't like the rainbow colored flowers in the basket. Not to worry Anna told me we can switch them out (to the ones I have in the picture) and she could use the rainbow colored flowers for another bouquet. She even gave me advice on what colored roses would look good with this basket and I was super satisfied with my purchase. A++ Great variety of products and even greater customer service! Would come back again! Thanks again Anna! read more

Lilylu Flowers - Basket Bouquet - Florists Near Me - Imperial Beach, California

I was going to go to vons but decided to support a local flower business last minute, the flower shop looks cute outside but very limited with selection. I went with these "purple" flowers that are dying the leaves are turning yellow and why did I end up paying 195? I was shocked and paid it why do I feel like I got scammed I have bought huge bouquets of roses for that price. When you look at these do you think $200?! Do not go here! read more

Lilylu Flowers - Florists Near Me - Imperial Beach, California

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Thank you for delivering a beautiful bouquet to my mom for Mother's Day. I appreciate the text message confirmation that it was delivered, which is a nice customer service touch. My mom loves her flowers and that really means a lot to me! So again thank you for making her day! read more

Lilylu Flowers - My mom's beautiful Mother's Day bouquet. I received confirmation that it was delivered; a nice customer service touch! - Florists Near Me - Imperial Beach, California

I cannot express how grateful and impressed I am with Lilylu Flowers. I made a last minute order and had to change the delivery address the day before. They were very accommodating, answered all the questions I had, and came right at the time window that was given. The arrangements were beautiful and the family was very touched. read more

3rd time attempting to support local business but places like THIS make it HARD!! First two time the shop was closed and it was during posted business hours. Today it's OPEN!! But shop literally empty No carnations nor other product as substitute was offered... DONT WASTE YOUR TIME fellow yelpers!! read more

I was looking for flowers for my dear friend's funeral service last minute and this flower shop was recommended to me. The owner Annie, returned my phone call right away and made suggestions and guided me in selecting the perfect arrangements. She was kind and profesional. She stared off by giving me condolences. I needed someone like this because I was having a difficult time with the loss of my friend. She helped us make our final selection and kept me in the loop with the process as they were being made by sending me pictures. The arrangements were delivered on a timely manner to the funeral home. We were all delighted with the final product and pleased with her service. I highly recommend this flower shop and will be using their service again. She's bilingual which was a plus for my friend's family. read more

Lilylu Flowers - Funeral Wreath. - Florists Near Me - Imperial Beach, California

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BUYERS BEWARE : Ordered flowers to be delivered for my aunts 70th birthday party. The flowers I ordered were not at all like the ones in the picture. I did ask if I get a picture of what they had and they said they couldn't because they had a lot of orders, when it only takes next to a minute to take a picture and send it. This was embarrassing for me to come to the party and see my aunts arrangement, this arrangement only had three roses, one sunflower, and carnations and other flower type when compared to the picture shown on the website was much much less than what it should've been. They took advantage of the situation I was in, where I had been unable to go in person to see the flowers looked for myself. Buyers beware, do not order from this company unless you're going to enter their store and see it for yourself. Picture A is what the website shows, Picture B is what I got. This was very disappointing. I'm also including this picture of the email they sent me after I sent in my review, saying that they feel like they fulfilled my order when what they sent to me is a "F U " . They only included the balloon because they knew what they sent was impermissible. read more

Great service and great selection of flowers, definitely girlfriend approved she loved her graduation flowers. highly recommend this place read more

Lilylu Flowers - Florists Near Me - Imperial Beach, California

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Lilylu Flowers has the best service and quality. My husband always Purchases my beautiful arrangements from this cute flower shop in Imperial Beach. Thanks Guys read more

Lilylu Flowers - 4th of July arrangement - Florists Near Me - Imperial Beach, California

The girl that helped me out was very kind. I was looking for a "meadow flower" look and she did beautifully. The store is small and cute, it was affordable and ran out at almost 30$ I will definitely go back soon! read more

Lilylu Flowers - Beautifully arranged bouquet I recieved - Florists Near Me - Imperial Beach, California

Annie is amazing!!! Generous, talented and she goes out of her way to make arraignments that are so special. Fast delivery. Awesome and caring attitude. I live far away and will only be calling Lilylu directly! Thanks guys! (Contactless delivery, even sent me a photo before shipping out) read more

Lilylu Flowers - Mother's Day flowers I ordered from Lilylu (Annie). - Florists Near Me - Imperial Beach, California

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Absolutely gorgeous floral selections and excellent customer service! I would highly recommend! read more

Lilylu Flowers - Flower from LilyLu - Florists Near Me - Imperial Beach, California

Second time our family came in one year . Not a good experience . The first time the order was not correct either for our family . The owner manager made an error in pick up time and never apologized . Setting our event back . The quality was not what we paid for . Used them as an emergency last minute resource trying to support local businesses . If the manager owner had a better customer service worth ethic I would not be typing this . There's more details to this but no need to get into it . All I suggest is if you go to florist school please take a course in customer service . People skills . The front counter assistant was very kind very professional. She lost thousands of dollars from our entire huge family for upcoming events . They basically put together my order in 5 minutes and it showed . I had high hopes . read more

She helped me out with a last minute arrangement, did her very best to accommodate what I wanted with what she had available and even had it ready within an hour. The arrangement came out gorgeous! Thank you ! I will always be grateful. read more

Annylu is so friendly and made such a perfect and elegant flower bouquet for our court house wedding. Beautifully put together and couldn't be happier with the end result. I already recommended to my family and friends. read more

Lilylu Flowers - Flower Bouquet - Florists Near Me - Imperial Beach, California

Omg! I have to say a huge thank you for my buqué! It was beautiful in ever aspect. I definitely 100 % recommend them! The attention to detail is just amazing! I loved it !! read more

Lilylu Flowers - Florists Near Me - Imperial Beach, California

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It's hard times so I would not leave a negative review for a small business unless it was absolutely deserved. Just like the person below in another review, the shop took advantage of my situation of being outside of the country and asked me to pay before they would arrange the flowers, which was quite fine by me. However, they put together the flowers in the picture, worth perhaps at most $40 in a flower shop and much less at a grocer's (which I could have gone had I been in the country at the time), having charged me $89 beforehand. See photo attached or in their photo gallery. Most egregiously, I had told Annie to please select "appropriate flowers" for the occasion, as it was for the 81st birthday of my mentor. I had also told her that it would be delivered to his wife. Of course by now you would know that they'd put in, of all flowers, RED ROSES. When I called later on, Annie tried to twist it by claiming that I had never said not to put in "red" flowers, and that I was yelling at her (I was not, even though she kept on interrupting me), and that I had called so late after the fact (I'm in a different time zone and for her business hours it happens to be my entire sleep time, and I had actually stayed up way past my bed time to call her last night). She would accuse me everything under the sun but address the fact that she had an order put together that was easily worth less than half of what I had paid for. For instance, she said that I had cursed at her assistant when I first called. Another lie. Her assistant was not as shameless as her, and apologized for her shop's misdemeanor. What I had said to her assistant was that Annie's actions (which Annie is now blaming on the person that "took the order") f'ed my situation up, which is a colorful way of noting, accurately so, that she sabotaged the situation, when I could have used another flower shop and not have been put through this ordeal. The entire conversation with her assistant was cordial, so there was no reason for me to "curse at her." So, I stand by my statements, to anyone reading this, and implore them to use another flower shop, unless they want a special occasion f'ed up. I should have heeded the other reviews on here. read more

Lilylu Flowers - Flowers Annie had arranged for $89. - Florists Near Me - Imperial Beach, California

I have had many flowers arrangements done by Lilylu Flowers and every time they have impressed me by their beautiful flower arrangements and professionalism. This last time I used them was for an important family event and I had a vision in my head of what I wanted. The owner of the Lilylu Flowers took the time to listen to my vision and surpassed what I wanted. My family and friends loved her flower arrangements. I highly recommend them. read more

Love the flowers I bought. Very nice and friendly gals. Very happy customer. Good luck neighbor.

I've used Lilylu for birthdays, retirements, and other holidays and I am incredibly grateful to have found such a great florist! Every request was met and I look forward to availing myself of their services again! read more

Perfect flowers at the perfect price! This is a great little local shop that will continue to get my business. The owner and staff were so sweet and helpful. I love having the option to support a small local business. Welcome to the neighborhood, we're glad you're here! read more

This floral shop in Imperial Beach, San Diego is a real gem. The florist Anylu is a sweetheart and is very knowledgeable of the flowers I chose and they were well treated. They deliver the arrangement and my mother absolutely LOVED them. I will definitely order from Lilylu Flowers again in the near future. HIGHLY RECOMMENDED!!! read more

No one answers the phone on either number.Website says it's open,so,I drive there and they are closed.As instructed on message,I text one of the numbers and finally get a response 90 minutes later.I moved on to a competitor. read more

Great customer service, lovely flowers, helpful staff. I called and asked several silly questions (which they gracefully answered) before I decided to just swing by and have them make whip me up a bouquet. The florist was knowledgeable and pleasant, the shop was cozy and cute, and the price was reasonable for a beautiful arrangement. read more

Lilylu Flowers not only has beautiful designs, custom arrangements and bouquets but they deliver as well. They deliver a bouquet of flowers to my mom weekly to insuring that she always has fresh flowers. She takes the time to make sure that all you needs are met, so that for what ever your occasion is, it is special. read more

Premium flowers at great prices! Delivery service and friendly staff too awesome flower shop.