Great place went after work on a Tuesday morning, they were able to see me right away. Masseuse was…read morevery friendly. It has a very quiet, relaxed, low light environment. And the prices were reasonable. Definitely going to go back soon

From the owner: New year promotion: 5 times body massage can get 1 time free foot massage. Walk-ins & appointment…read morewelcome. Body, Couple, Hot Stone, Deep tissue massage and more available. call us today to book now.

The staff at the front desk were so welcoming. And my aesthetician Amy was fabulous. My facial was…read morerelaxing and felt heavenly with the products and techniques that she used. I will be back!

I have been going here for many years. It is always a wonderful experience. The 90 minute facial…read morethat includes an awesome foot, hand, arm, scalp and neck massage is my favorite!! I buy gift cards for all my loved ones. I always enjoy the side by side room to share with loved ones. It's a perfect date

I had my nails butchured by another local doing acrylics and drove past lexi nails on the way home…read moreand on an impulse stopped in to ask for help fixing them. The staff was amazing and so very helpful, this was over 2 years ago and I have never gone anywhere else. The volcanic pedicure is absolutely the best thing I have ever experienced and I keep brining friends and family in just to experience it too!

This review was originally left in Nov of 2024. It needed to be edited, which is the reason for the…read moreresubmission. The male half of the ownership was always very kind and respectful to both myself and my small dog. However the same cannot be said for his wife, Jenny. I've visited this shop about 5-6 times, but will not be coming back or recommending this place to anyone based on my past 2 experiences here. I have always conducted myself in a calm, polite, and respectful manner with the owners and everyone else in the shop. I missed an appt in the summer of 2024 due to illness, and called the shop that same day to apologize and explain the situation. The gal I spoke with was very kind and understanding. She told me not to worry about it and to focus on getting better. At the rescheduled appt, Jenny claimed I arrived 15 minutes late. According to the time displayed on my phone, I was 7 minutes late. When I showed Jenny and her husband the current time on my phone, they had a bizarre response: they repeatedly offered to show security camera footage with timestamps. I told them I trusted the time displayed on my phone and that viewing security camera footage was unnecessary. They said that due to arriving late, my scheduled appt time was given to a walk-in, and I would have to wait 2.5 hours for another appt. From this point forward, Jenny's demeanor was cold and hostile. Her husband remained kind and friendly to me whenever I visited the shop. Upon arrival to an appt on 11/25/2024, the shop was not busy. There were 3-4 clients being serviced at the time. Jenny was the only owner present. She made eye contact, smiled, and was talkative and friendly with the other customers. I was not acknowledged upon entry. There was no eye contact, no smile, and no greeting. During my pedicure, my pants became completely saturated with water. I politely mentioned this to Jenny. She continued to not make eye contact, and said coldly: "It's because you asked for the water to be warmed up". I then asked in a polite, respectful, and non-sarcastic tone: "From now on, if I request the water to be warmed up, should I expect my clothing to become saturated?" Jenny again replied coldly, "You must not have pulled your pants up all the way". This is not how a kind, courteous, professional business owner would respond. They would at least offer to bring the customer a towel. Jenny smiled, made eye contact, and thanked other customers for their business as they were leaving. She remained silent, cold, and expressionless as I paid and left the shop. I had errands to run afterwards, and had to do so in wet clothes, in the winter. Changing clothes wasn't an option, due to my residence being far from the shop. Please exercise caution if you choose to patronize this business.

I needed a color correction with a full set of foils done. They were able to get me in the same…read moreday. Emily was my colorist. She did a fantastic job. Staff was very friendship. Owner is very nice as well I highly recommend this salon. Excellent service. Thank you so much!

If I could leave zero or even negative stars I would. Be careful who you book with. I booked with…read moreMyra and apparently she is an independent contractor, meaning the salon can't help if she does a bad job. She did a HORRIBLE job, and didn't style out my hair, so i didn't know it until I got home and really got a good look at it. I asked for a ash blonde balayage and paid $300 by the time I tipped, and my hair looks like complete trash. Myra offered to fix it and I initially rescheduled with her, but after thinking about it, I texted her and asked her to be $100 percent honest if she thought she could fix it and she never responded. I ended up scheduling for a color correction at a different salon because I can't trust this girl. I left a message on the Salon retro site to Kathy (I believe she's the owner) and got no response, so I called the Salon and Kathy answered. She said "Myra said you loved your hair when she was done" and I told Kathy, Myra didn't style it out. In fact, after thinking about it, I think she did that on purpose because she knew it was a sloppy job and she was ripping me off, but she told me the reason she wasn't styling it out was because she already did a lot to my hair and didn't want to overdo it. I should have known right then and there she was full of s#$t, because I have never been to a Salon and paid that kind of money and left without dry, styled hair. If you took the time to read all this, please take my advice and don't risk going to this place. What a waste of time and money. In response to Kathy's comment: ummm... yeah... I said all that in my review, but I also said I opted not to go back to her because I don't feel confident she would be able to fix it. Not worth the risk. Also, why you commenting on my review? You can't help me because she's not your employee. Don't be on my review bumping your gums. I deserve a partial refund but I know that isn't going to happen, so mind your own business.

Terrible massage- used some electric massage tool instead of hands. Walked on back and legs but…read morealmost damaged knees with too much weight. Not a very clean environment. Very dark. Shorted on time- paid $80 for hr and was done in 45 minutes. Then demanded tip. Stay away from this place.

Very dark inside probably from super bright day outside. Masseuse was very considerate, kneaded…read moreback and legs with strength. Thorough. Asked for an hour got an hour. I'll come back. Left feeling rejuvenayted.

I had a facial today by Phoenix. She was very knowledgeable about all the products. I have a lot of…read moreallergies so she kept checking in to make sure everything was feeling okay. My skin feels and looks much better. It had been over four years since my last facial. She topped it off with a massage of my arms and hands that was amazing. I highly recommend this service at Phoenix Beauty Spa I did the 1 1/2 facial. I will definitely be back and I will tell everyone I know this is the place to go.

10/10 wonderful experience. Truly a European facial & spa experience. Phoenix has the best machines…read morefor electrolysis & Microderm. I haven't had this quality of care since Orange County :) thank you phoenix!

Cindy is my girl!! Her fellow stylist was super sweet too. I personally loved this place, total…read moregem. Highly reasonable prices, good selection of services, easy to schedule with. Good vibe they had some holiday decorations up & healthy looking plants which I dig. Felt like someone's home which may not be for everyone but I feel more comfortable in places like that. It felt more personal. Don't like the bright sterile lighting, loud music, gaudy decor, crowded scene.. Anyway SHE LISTENED TO WHAT I WANTED, respected my declination of her suggestion & did what I asked. Not to sound rude but I'm very sensitive about my hair as it's been damaged so many times in the past by previous stylists I thought I could trust. She listened to my horror stories & got that. I ended up getting a deep condition too while I was there, why not? Decent product line. She was personable & we chatted but not over the top blabbering. I can't stand that. I felt very easy around her she put off a good vibe. I've already scheduled my next visit this place is MY SALON and I refer everyone here. Thanks ladies!

Cindy, the stylist that did my hair was great. First time there and she cut my hair perfectly…read more It's a nice cozy shop and everyone was so very friendly. Such a warm feeling when I walked thru the door. I would most definitely recommend this salon to anyone. I'll be going back on a regular basis.

Getting a pedicure from TOMMY is always a good time. He's conscientious, wants to do right by you,…read moreand has a great sense of humor! Today, we also had MARY, and she's so diligent, careful, and precise. You can't go wrong.

I absolutely love coming into New World nails, lounge, and spa! The attention to detail is…read moreimmaculate! I walked in and asked them to make my acrylic nails shorter to my liking :) They were also able to re-create a photo I saw on Pinterest ! Super happy with my nails I have been coming here since November 2025! I won't go anywhere else anymore!

I see Sophia (from Ukraine) and love her. She has done my color and cuts for a few months, and…read moreshe's thorough and friendly. She was very careful to get me a shade I liked, and I'm really happy with her. I recommend the Venetian (7 Wonders in Spokane Valley) without hesitation.

I visited the Northpointe and had an appt with Corin. I can hands down say this was my worst hair…read moreexperience in my 40 years of hair appointments in different cities. She was rude from the moment I walked in. It was so bad I decided to not have her touch my hair. My advise if you need color don't go there!

Went in for something new, wasn't sure what I wanted but I figured the professionals would know…read morebest! Thank goodness I trusted them!! Emily Stark did a wonderful job!! She cut off about 10 inches of hair and gave be a beautiful all over chocolate brown color. My hair is healthier than it has ever been and I couldn't be more happy!! Thank you vivid team and Emily! You guys are amazing.

Love my new hair cut and color! Emily did and amazing job!!!! Thank you.read more