Lillies is the best!! I always find what I need and more. Adorable kids section with the softest jammies ever. Lots of kitchy things that make perfect little gifts. read more

Very disappointed, received a lovely dress as a gift from Lillies. When purchased buyer was told since it was a gift, it could be returned within 2 weeks. The dress was too big, and when I went in to exchange it I was told all purchases are final. I explained the situation, and sales clerk said it must have been a mistake, no returns. The dress was purchased yesterday, never worn, and it was not on sale. Not sure if they think Covid 19 can be contracted from clothing? All in all, this was an unfortunate experience. They should have a sign, upon entering, all purchases are final, no returns. Although owner was called, while I was in store, she resolved the issue later, after I posted my experience on local social media. I am thankful, and moving forward future customers will know this store is no returns, no exchanges. Make sure what you buy fits, and whomever you are buying a gift for won't need to exchange it! read more

Yesterday was the last time I will set foot in Lillies. I was there 3 weeks ago and spent hundreds of dollars as usual. Two of my purchases were Oh My Gauze tops. This is an excellent brand and I own several pieces. So I packed them in my bag for my vacation. However, when I went to put them on with the pants I already had laundered, the tops did not match. So when I came home I went to return them to Lillies. The tags were still on and I had my receipt. I was told that I was a week too late to return or even exchange the tops! Are you kidding?!? A two week return or exchange policy?!? I think this is very unreasonable. read more

I love this little shop! They are my go-to place for unique gifts and my favorite candles (Big White Yeti) are sold there! They have so many different items for such a small shop, and so well organized! Everyone working there is so kind and welcoming. I always recommend Lillies to everyone! read more

Well if you haven't been yet, go to Lillies. What a fresh new kind of store in Cedarburg. I copied this from their Facebook page "Lillies is a family owned & operated business focused on environmental sustainability & social justice, providing responsible options for the things we use in our everyday lives with Fair Trade, natural, reusable and sustainable green alternatives" The place is cool with something for everyone, baby stuff, jewelry made with recycled materials, hand dyed and hand woven clothes, purses, sport bags...tons crammed in there. I will be more likely to revisit Cedarburg if they keep getting cool stores like this in. read more

My husband and I stopped in Lillies on a Saturday afternoon. As soon as we walked in, the owner or manager, not sure which, basically followed us throughout the store. It was uncomfortable, insulting and a little confusing. We looked no different from anyone else yet we were made to feel unwelcome. Will not be returning. read more

What a cute place! Went with my friend last week and got half my Christmas shopping done. Would definitely come back :)

I just had the WORST customer service experience of my life at Lillies in Cedarburg. My husband and I recently discovered Cedarburg and enjoyed a little Christmas shopping on 12/15/18. We spent $156 at Lillies, which included a pair of $34 pajamas for our 2 year old grandson. Christmas day, we discovered the very expensive but adorable Holiday themed pajamas were one size too small. Today (12/26/18), exactly 11 days later, we made the 1 1/2 hour drive back to Cedarburg from Lake Geneva to exchange the pj's for the next size up. The young girl behind the counter told me 'ALL HOLIDAY ITEMS ARE FINAL, NOT RETURNABLE or EXCHANGEABLE...no exceptions, it is printed on the bottom of your receipt!' Had I known this little important fact when I made this purchase I would not have made the purchase. I knew I was unsure of the size. I would have been fine with a store credit which is common for small business and very BASIC customer service...but I simply wanted to exchange the size 2T pajamas for a size 3T. Tags were still on and I had my original receipt. As much as we like Cedarburg and will likely come back, we will NEVER shop at Lillies again, and would like to warn future customers. We ended up 'gifting' the pajamas to a young mother pushing a stroller with 2 little baby boys right outside when we left the store. She was shocked by our story and said they would get 2x the wear and every time she put them on one of her boys she would remember our story. read more

I bought a hat for my daughter that was too small. When I tried to exchange it for something else 3 weeks later, I was told that they wouldn't exchange it without a receipt. It makes no sense and is poor customer service as the hat still had the store tag and was obviously purchased at their store. Very disappointing. read more

Though there are some one star comments due to artists not getting paid and the 14 day return policy, this store has a very nice selection of cool, hip, organic, modern clothing, jewelry and purses. Funky styles. Not the same same that you find in all the boutiques. And they have small and extra small sizes. Will come back! read more

I love Lillies -- wonderful unique gifts and feel-good Fair Trade items.

Return policy is 14 days!, I went on the 15th day and wasn't even allowed to exchange items! Owner doesn't answer e mails or phone calls, she claims her response wouldn't go through. Really, but I could write to her? Shop local?. No thanks lost $300.00!! They want people to shop local?... The word is getting around. read more