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    Lillian Homes

    1.8 (61 reviews)
    Closed 10:00 am - 6:00 pm

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    Cheap lights from Amazon, not true can lights we were told by an electrician.

    We have had to replace so many things over time because they just throw things together. Now after only 5 years our kitchen lights are flickering. Turns out my electrician said they are cheap Amazon disc lights they just stick on the ceiling and now we would have a to buy a pack of 24 of them on Amazon just to switch one out. He said allot of builders are cutting corners to save on costs like this now. Doesn't surprise me about Lillian, they used the cheapest possible materials on everything and hire the cheapest incompetent labor. Our entire home site was littered with tons of beer cans constantly so they were all drinking on the job. They left the house dirty saying they were sending someone to clean it and of course eject sent anyone. Also left a huge hole inside one of the bottom cabinets we noticed later when moving in. It seems like we constantly find things that need replacing which started with our garage door and sprinkler system within months of moving in. They lie and push back dates constantly (by like 6 months) and are not worth the cost. I would never buy another Lilian.

    House build - Lillian Custom Homes
    Kyle B.

    This was by far my worst buying experience ever. We started the buying process in October of 2021 when our house was in the framing stage. The expected completion date was mid January 2022. That time frame came and was delayed until the end of February. We locked our rate due to interest rates skyrocketing. At the end of February the house wasn't even close to being complete and our credit report expired so we had to go through that process again. We went and saw the house every weekend and week to week, very little was accomplished. During my "final walkthrough", I showed up to discover our garage door was still missing, concrete work still incomplete, bathroom fixtures not installed, large areas of paint not done, electrical outlets not working, plumbing not working, microwave duct work incomplete, weather stripping not done on exterior doors, a 3 foot high pile of dirt in the driveway, trash everywhere, and paint/damage needing repair. This was all 5 days prior to projected closing day. We called the corporate office to talk to someone and we're hung up on twice. Once I got a phone number from the front desk of a Jaret Crowe to talk to, we left multiple voicemails with no return call. Our rate lock expired and our rate increased by 1.75%. Plus we had all of our school, daycare, utilities and other aspects disrupted. Deposits lost as well. Due to other complications, we may very well lose the house at this point. I cannot recommend this company lower.

    Kaleb C.

    Moved into a new Lillian home in the cross fence community on 3/23. On May 6th, a week before our baby was born, a storm blows through. Water was leaking from the roof in the attic in two spots and every single window on the back side of the house where the rain was blowing had water coming through the windows. Carpets wet and paint coming off the walls, It was a giant mess. I submitted a warranty claim that night in the storm so this issue could be fixed as fast as possible. The roofers were out first thing Monday morning and had the leaks fixed. Great company there. The rest has been terrible. Going on two weeks now and still do not have the windows fixed. AJ from the warranty department has been great to work with but it sounds like he can only do so much and is restricted from the powers at be of Lillian. Looking like right now that all the windows will need to be ripped out and replaced. All this going on while we have a new born at home. This is ridiculous. Don't buy a Lillian Custom Home because the quality is not there and they can't control their subs. I had a better quality built first home by DR Horton. Very disappointed and highly frustrated with my experience.

    The Arbors Lillian Custom Homes Don't walk but RUN away from this builder... PLEASE for you own good, go through the reviews before deciding to move forward with Lillian Custom Homes. The whole team starting from the sales representative: Erin to the Project manager Jason and superintendent Neal, made buying a new construction home the WORSE experience ever. This builder's priority as stated from the sales representative is to ''build the house and sell it'' these guys are not interested on the customers satisfaction. We have so many items that were not fixed after the "final walk" (please see all pictures attached). On closing day they stated that they will not fix these item and that the house will be sold "as is" why did we do a walk through? Our time was not taken in consideration as we walk the house TWO times and a lot of items were left as is. Our house is also missing a window over our garage and we were not compensated in any way for the missing window. The house was completed almost 4 months late. Something that I cannot capture on an image is the scratches on our countertop, the counter tops were not polished correctly. Please see the pictures attached for the items such as - Extremality high interior door, all the doors have different clearance gap at the bottom of the doors (anywhere from 1.5 inches to 2 inches from finished floors) standard code allows no more than 3/4 of gap from finished floor this was brought up to the whole Lillian team, we also shared the standard with the project manager and still refused to fixed the doors. - multiple cracks on finished cabinets and protruding screws - backsplash tiles are touching each other in a way that grout was not installed between these joints. - stains on the wall - pathway to the house was damage during construction and instead of repouring the concrete as the stated they would.. they patched this section which it is showing signs of distressed. - door trims are not aligned some are not nailed to the wall correctly and all of them have different heights - wooden office doors have multiple splits. - nail heads are visible on the trim of the whole house - caulk on the cabinets has been done poorly. also if touched it smears therefore i don't think they used the correct material for the job Instead of fixing the items they would advise us to walk away from the deal. This was advise multiple times by superintendent and sales representative. That should have been a sign for us but we already had a lot of time invested on this build with hundredths of false promises. I will NEVER recommend Lillian Custom Homes to ANYONE !! There more items but I will be here for months.

    Mike H.

    We recently had Lillian build us a new home in Sandstone Ranch. Jenni was the sales manger for us there, she was fantastic to work with. We had several questions and she answered every single one. We have been moved in alittle over month now and are enjoying our new custom home. Thank you Jenni and thank you Lillian Custom Homes!!

    Worth the time and effort!!

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    2 months ago

    Our house was almost complete when they tried to stiff us for an additional $80,000. This builder sucks horribly.

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    Thank you for letting us know what a great experience you had!

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    Thank you! Walt is really awesome.

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    Page 1 of 2

    Ask the Community - Lillian Homes

    Review Highlights - Lillian Homes

    We just moved into our beautiful home in January.

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    Lillian Homes - homedevelopers - Updated May 2026

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