I just called to talk about getting a quote for some work. Whoever and answered the phone just…read moresaid hello, no name or anything. I inquired if this was Garden Landscape and if so why they would not say so. The fellow just replied; we are busy and hung up. I will be staying clear of this company.

Richard completely transformed the landscape of our boring, worn out and water-wasting yard…read more After our initial meeting, he took our ideas and presented us with a beautiful design which incorporated all of the elements important to us; aesthetically pleasing, easy to maintain and within our budget. Richard delivered on all of these and then some. During the process, he continued to consult with us and kept us informed of his schedule. We greatly appreciated his flexibility in allowing us to complete some of the work ourselves and the tips he provided to us along the way. For the few sub-contractors he used, Richard was always on site and oversaw their work. The pride he takes in his work is very evident. No detail is too small. His design complimented the style of our home and expanded our living space to the outdoors which is something we always longed for. We continue to marvel at how perfectly he balanced the use of steel and rock with the softness of each plant choice and placement. So many neighbors and passersby have stopped to chat and express their interest and inquire about Richard's work. Anyone would be lucky to work with him.

I have been working with Gina at SPVV now for two years on a lovely project for a Mead school. She…read morenot only put together a gorgeous design she has also been there for me throughout the project for advice. She has played an integral part in this project. If I had not been referred to SPVV by a Whitworth College assistant professor I cant imagine where I would be. I highly recommend this company. The cost is well worth the outcome.

From the owner: Design Solutions for Human Spaces…read more People first, landscape architecture second. That may sound a little odd coming from a landscape architecture firm, but it's how we approach everything we do: focusing on your needs rather than our own. Yes, we rely on our experience - several decades' worth, at last count - along with our education and expertise and credentials. But what it really comes down to is listening. To owners, to architects, to maintenance staff. To those who will be using the places we make. Because good landscape design is more than the expression of craftsmanship; it's a responsiveness to the interaction of both social and natural systems - which, in turn, leads to memorable places that delight and inspire.

Be aware of this company. Cory came out to give me an estimate. He gave me a verbal price. I…read moreasked for a written quote and he said he would text me the price. I told him I needed top speak to someone and would get back to him in a few days. He left with me waiting on the text with the quote. I received a text a short time later saying he didn't have time in his schedule? How could he not have any time when we didn't agree to any timeline? Written quotes with the expectations on a job are to protect both the home owner and contractor. Companies that won't give a written quote, in my opinion are shady and the customer won't have any recourse if the job is not done correctly.

Jamie and Corey are small family business owners and take pride in their work. Responded right away…read moreon Yelp and drove to our house to give us an estimate the same day (even though we were out of town). They pay attention to details and are Very Thorough and Efficient with their work! They were cleaning up a large property for us, laying down sod, and did some landscaping. We were very impressed with the work and I will not go with anyone else in the future. The price was very reasonable and I could tell they were doing their best to work with our budget and offered different options. Great value and quality. Clean and punctual.

Towards the end of last year we had Pacific Garden Design do a re-design of portions of our front…read moreand backyards. Both involved enlarging existing planting areas and removing some lawn to connect and enlarge existing planting areas, adding both trees and shrubs, and removing some existing plants. Primary designer was Allison, assisted by Winter. Turned out really well, and neighbors have commented positively. Highly recommend.

I have seen work that this landscape company does, and it's very nice. They did a neighbor's house…read morethat came out nice. I have not spoken to my neighbor as to how things went, but I decided to contact PGD and requested a quote back in May. Tom came out, he is the designer. We said great, give us a design that includes a fire pit and helps keep water away from our foundation. He said he would come up with something. He said they have a crew that can start late July. A month went by, I called Tom and left a message that I am heading out of town and would like to get a bid. Tom and the estimator Jack showed up that day without responding to my message, they just showed up. My wife who wanted input was in her home office on a call with a client and could not get off. If we knew they were coming we would have made the arrangements. Either way, we had a pleasant visit and Jack and Tom appeared to have a plan in mind. A few more weeks pass and I call and speak with Tom. He said they have been real busy and Jack will have an estimate to me by the end of the following week. After that following week, I call and leave a message with Tom on his answering service. No response. A week later, I call the office directly and spoke with a very nice young receptionist that I left all my information with for Jack to please return my call. She assured he he would get the message. That was now 10 days ago. I did not give 1 star because I have not had them actually do any work for me. They did not get a 5 because they did not do any work for me. They do deserve a review because I did deal with their customer service through the bid process, and this review comes 3 weeks after they originally told me they can start. If there is a logical explanation as to why this went so poorly, I would love to hear it and I would adjust my review accordingly. But when I do business, or try to do business with a company, I will always give an honest review of how the process went. In this case, the process went nowhere.

Cross Creek Landscape eclipsed our landscape vision…read more It was a pleasure working with Randy and his skilled team. Randy is an excellent listener and communicator. Randy created our beautiful yard, landscape plants as well as hardscape was created including our special requests, and beyond!! From beginning thru to the end of our project he was always available for any question or concern we had. He personally visited our project throughout each phase. Brandon was Cross Creeks on-site manager. Brandon is so knowledgeable about every aspect of your project and oversees the other team members ensuring all aspects of project stay on course. Team arrived early, working hard throughout each day. Very professional team. They all worked very cohesively, and any one of the team was ready to help you with questions. Project was completed within projected time table, And planned budget was met. The team cleaned up around project throughly prior to departure. My wife and I are already planning future projects with Cross Creek. We are so happy we chose Cross Creek for our landscaping, they truly eclipsed our expectations. Thank you Randy, Brandon, Cameron, Jose, and John !! **PLEASE DO NOT REMOVE REVIEW** We have heard over 20 plus reviews have unfairly been removed and placed in a negative file on Cross Creeks site. Let the customer decide who they want to hire based on these vital reviews of HIGHLY RECOMMENDED businesses. Yelp, you need to do whats best for the consumers, thats your business.

The foreman of the project, Brandon, was great. The rest of the crew were average. The…read morecommunication between Randy, the owner and Brandon was mixed. I was told they would have a street sweeper clean the road in front of my house and mow my lawn at the end of the project - didn't happen. The project took longer than expected due to broken down pieces of equipment they brought in to do the work and the crew working slowly. The end product looks good but it was stressful process getting here. It was a big, very expensive project. My fault, that I didn't get more estimates for the project.

Was able to make an exception and fix my bad zone on a Sunday. He rewired it and replaced my timer…read morewith a new smart timer. I am very grateful for his service. I learned cause I was able to watch the repair.

Lawrence cancelled due to his truck breaking down one time and then said he could make it at 3, and…read morethen told us last minute he would not be able to make it. We are en route back to Spokane after cancelling and told him we would be one hour late. After asking us to accommodate his truck, he told us no, he could not change the time. We said that it was fine and booked with another company instead. He has called multiple times, yelling and threatening that this was the last day we could get the service and raising his voice at me. It was the type of convo that made us glad we have our security cameras on. I would advise folks to stay away from this very unprofessional person, and go to one of the many other legit services in Spokane.