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    LIJ Imaging Center

    5.0 (1 review)

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    11 years ago

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    Lenox Hill Radiology

    Lenox Hill Radiology

    1.0(1 review)
    2.0 mi

    If I could give negative stars, I'd be writing this review from a black hole…read more Our family GP is right across the street from Lenox Hill Radiology. Naturally, we thought, "How convenient, they'll just send the scans right over." Big mistake! Apparently, location doesn't equal coordination. It's more like they're across a spiritual void where logic and communication go to die. DAY ONE We walk in. They say, "Only the X-ray is needed." Cool. No mention of the ultrasound. None. Nada. Zip. Next morning? We get a call saying my mom "missed her ultrasound appointment." Excuse me? What appointment? We were never told there even was another one. Not by the doctor, not by the front desk, not by the psychic medium this office must be relying on to deliver information. But fine, we rebooked and got lucky with a same-day slot. And that, my friends, is when the fun really began. DAY TWO We're told, "We'll send the results over as soon as the first scan is available." Plot twist: they didn't. Fast forward. I'm literally in the parking lot, my mom is back at the GP, and the doctor's office calls while we walk in: "Hey, we didn't get anything." So I tell the doctor, "Hold on. I'm walking into LHR RIGHT NOW." Some front desk staffer gives me a look like "why are you back again?" glare, like I'm the problem here. I ask about the scans, and she hits me with a "We already sent them." I said, "Are you sure?" and I got a stare that could have peeled paint off the walls. The kind that says, "Get out of my face before I pretend to hit send again." Spoiler: They still hadn't sent anything. Cut to today. FIVE OR SIX DAYS LATER, I calll the GP's asking if they ever got the results. And magically, at that exact moment, boom, the scans are finally sent over the minute I called! Coincidence? Divine timing? Or did someone at LHR just finally panic when they realized we weren't going away? Bottom line If you want an experience that combines mystery, rage, and the thrill of chasing your own tail in a medical setting, this Lenox Hill Radiology location is for you. If you'd like your scans sent within the same geological era, go literally anywhere else.

    Northwell Health Imaging

    Northwell Health Imaging

    2.9(10 reviews)
    1.0 mi

    THE WOMEN AT MASSAPEQUA LOCATION.. SONGRAMS AND MAMMOGRAMS.. ARE VERY NICE AND KNOWLEDGEABLE. AND…read moreNICOLE IS WONDERFUL AT THE FRONT DESK When trying to call for an appt is another story. Most are working from home.. and when you can't hear them they get annoyed...even though its their fault.. dogs barking, doors slamming.. the incompetence and lack of respect is incredible..No one does their job correctly.. no one is polite..I was taught to talk with a smile.. no one in the workforce is being taught politeness.. or pleasant customer service So disgusting

    I came to this northwell imaging location because the appointment for my sonogram was 2 weeks…read moresooner than at my closest location. Although it was a little bit if a drive, it was easy to find. There was plenty of parking which is good. When I entered, the woman behind the desk prompted me to sit down but the waiting room waa PACKED!!!! Like totally full!!!! Being immunocompromised and Covid still being a big part of life, i told her I didnt feel comfortable and asked if I could wait in my care. The woman was a little rude about it at first but then I just gave her my cell phone number and walked out. A minute later my phone rang. It was a different woman who apologized to me and then emailed me my paperwork to do on my phone. She informed me that the technician would call my cell phone when it was my time. A little while later, like 15 minutes, karen, the technician called me. I entered through the side entrance so I didnt have to walk through the packed waiting room. The sonogram room was clean and had a nice picture on the ceiling above the exam table area. Karen was an excellent technician and talked me through everything. It was overally a good experience other than my initial impression of the waiting room and first interaction with the woman behind the test. I do recommend this location however if you are immunocompromised maybe just plan to wait in your car.

    LIJ Imaging Center - diagnosticimaging - Updated May 2026

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