Tow truck driver named Ken was great!…read more Communicative, laidback, and good at what he did.

What a life saver this garage and it's crew are! Great communication, friendly owner and employees…read moreand beyond phenomenal customer service. Driving last week from Chicago to Seattle via I 94. Midway across ND the car dies with an obvious electrical issue. On a Sunday... at 4:30ish in the afternoon. This is not good. A frantic search of garages with their own tow trucks leads us to Auto Express, who answers their phone. We end up talking with Randy, the owner and the world is (eventually) put to rights! First off the tow/drive to garage. We had two options, a straight tow or a "jump pack" which acts as a second battery source in electrical issues. Since we had 3 people and 3 dogs we opted for the considerably less expensive jump pack. We weren't speeding down the highway, by any means but we made it back to the garage. Where a frantic internet search had begun. I drive an Isuzu Rodeo and Isuzu hasn't been an American car seller for almost a decade so parts were hard to find. We thought we had a part available but it wouldn't be until the next day (Monday). Those of us in my car hadn't planned for an extended overnight anywhere so we were prepared to sleep in the car. Randy was kind enough to help us get other options. Of course, the part (an alternator) wasn't avail until Tuesday. Randy kept in touch the whole time and as soon as the part arrived the garage was prompt and fast with the repair. Our courtesy ride to and from the hotel was great. The pricing was excellent and Randy worked with us so we could afford the repair and still get down the road to our destination. I can't sing their praises loud enough! Great job guys and THANK YOU SO MUCH! Sorry I couldn't leave the puppy with you!

Bought tires here 2-3 years & have returned a couple of times for tire rotation & balance which is…read morefree with having bought them there. Spent 2 hours yesterday after working a double, they never got it done. Made an appointment for today & they spent 30 minutes telling me they lost records of the tire sale & must charge for it. (Didn't get it done - found a reputable place that wants a job). The automotive dept workers are very rude, argumentative & lazy. They are thrilled when they can be rude enough to make you leave.

Scheduled an appointment through their website since it was near our hotel on a road trip, it was a…read more9:30 am appt, we never heard back so we (wrongly) assumed no issues. We waited longer than we would have to check out for the appt and when we showed up for the appointment they had no record of it. Very frustrating since it impacted our plans for the day.

Saved us! Great service and wonderfully helpful!…read more We pulled into town the night before and our car was giving us an intermittent oil warning (the actual oil light wasn't on but it was flashing a message saying to check engine oil level). NOT GOOD! We slept on it and in the morning checked the oil. I found the oil cap was missing and the car had very little oil left! We were on a long road trip and had gotten our oil changed 2,000 miles ago back in Idaho so the oil must have splashed out as we drove. This Midas was across the street from our hotel so we asked if the could take a look. They got us a new cap and refilled our oil quickly at a very reasonable price. I was very happy and impressed that they were able to quickly help us out.

Our front (steel) brake line on the 1995 F250 decided it had lived through too many Michigan…read morewinters and failed as we were leaving Indian Hills Resort/Campground. 1000 miles from home and no brakes! Austin, at JB Repair moved us right in and in a couple of hours had us back on the road. Very friendly, honest, and prompt. If we have problems again, we will go back Thank you JB Repair Inc and Austin

I just bought a used Chevy Silverado and on this truck the gas was empty before the gauge says…read moreempty. I found this out the hard way and ran out of gas driving through North Dakota. I was exactly 2.4 miles from from Fredrick Repair and I thought they could help me. So I explained to them my situation and asked them if they could help me for a reasonable fee. The guy on the phone says no problem somebody will be there in a few minutes. His employee shows up about 15 minutes later with 5 gallons of gas at $1.95 and I ask him how much time he has into it (after he gets back). he tells me about 20 minutes. I was thinking $40 or at most $50 would be reasonable. NO he tells me that his boss said to charge $120! What a THIEF! This guy wants to rip off people with impunity! Buyer beware!

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

Great Service, Friendly staff. I was in need of some work. Got the work done as promised and went…read moreabove an beyond to make sure no other issues came up. In fact, they took the time to point out potential problems and concerns. Always a plus. Looking for a set of Lifelong honest mechanics, hear a good story, or get a quote. HERE YOU GO! Also a Plug for any Custom Audio/stereo!! Thanks Guys for getting me and my family safely back on the road.

Fast/great service. I locked my baby in my car in my driveway in the dead of winter. We called 4…read moreAces and they came within minutes and unlocked my door in a a matter of seconds. Polite, courteous and fast. Great local business.

I hate going to these places, they are never genuine, or treat your vehicle with respect! It's…read morepaying for someone to break your stuff. They just pull things out and don't care for your car. My husband usually changes my oil and anything to do with my car but he wasn't available. Sadly, I had to bring my baby to people who could care less about her. An improvement would be to treat each vehicle with respect and don't just pull things out.

Worst service ever tried to charge me 724 for oil change when I told him to check it not change itread more