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    Northwest Tire

    Northwest Tire

    (1 review)

    Horrible Experiences, They screwed up so many times and it was all there fault. They had just…read morereplaced the brakes and gone through the truck front end to replace anything it needed, & charged us 4K. So the hubbies truck brakes locked up 3 blocks after leaving NWT. he was upset and went right back and NWT did apologize and said what happened. They sheared off the bolts on the calipers on 1 brake and quickly installed new calipers) WOW Then once we drove the truck on the highway the steering was randomly catching to the left, and would stick, like it was floating and we couldn't do anything until it caught. OMG it has never done that before, Wow the truck wants to drive off the road at random times to the left. What is going on ? This has never happened before and it's down right dangerous so NWT looked at it and said it was fine. What? Seriously worried the front end was going to fall off & not knowing what the heck was going on cause this is not normal and the truck had never done this before. We took it to a different shop & had it looked at and gone through and it turns out one of the parts NWT had just installed was bad & since the part was only a few weeks old we were told to make NWT honor the warranty and replace the steering gear box they had just put in. (Simple, right) Um No. Finally after several more trips to NWT they took it in to replace the bad steering gear box, Simple Right ? Oh No.. they called and said it was the heat shield/power steering pump that must be going bad and causing this issue and absolutely not the steering gear box they had put in so $500.00 later they said it's fixed now. Uh Nope. Nothing changed Zero improvement it was like they did nothing but charge us $500.00 We called and went back and said Hey we still have the same problem and NWT refused to fix it and said it was fine. So we had it looked at again by a different mechanic and were told to make NWT honor the work/part and they flat refused. They would rather customer vehicles steering fail/ wreck and get someone killed over honoring a warranty. NWT employees lack of ability and incompetence is alarming. They would rather convince people this is safe and normal just to get out of doing any warranty work. Scary. It had to do with labor since the part was under warranty and if they can't charge labor cause it's a warranty issue then they will refuse and come up with whatever they can so your paying for parts you don't need and still have a issue with the bad part. This was a serious safety problem so we had a different mechanic shop replace the bad steering gear box before someone got killed and Amazing!! The problem was fixed!! The part NWT charged us for and installed was bad period. Always keep receipts/ with part # We bought 5 new tires for our trailer and left it and they forgot to put the 5th new tire on. I had to go back in and ask why the spare rim was still on and not put away and found the regular rim with the blown out tire still had the blown tire on it. I pulled out the receipt and they figured out they forgot to put the new tire on the rim with a blown tire and mount it back on the trailer and put a new tire on the spare then put it back into its spot.. OMG We've learned from other people that they learned lessons with NWT as well and it's not the place to ever go. Our bad experiences are normal for NWT it's just how they operate. Luckily we found a great tire shop and mechanic/repair shop so we will never have to deal with NWT again.

    From the owner: Our tire selection includes car and light truck tires, commercial truck tires, retread tires, farm…read moretires, and industrial tires. In addition to tire sales and service, we provide factory scheduled maintenance and automotive repair to keep your personal vehicle dependable. Our technicians have years of combined experience in the auto service industry to provide you with exceptional car care and customer service.

    Care - The oil that dripped from my Jeep after I took it to CARE Inc. It didn't leak until I had them change my oil.

    Care

    (3 reviews)

    Should I start with the layer of filth covering everything or maybe the extremely rude…read moremanager/owner who looked like he was a toddler dressed in clothing three sizes too small? How about the guy who changed my oil who I can only compare to Lennie from "Of Mice and Men", only larger.... CARE Inc. is nothing but a bunch of slick charlatans who will take advantage of someone's ignorance of auto mechanics. I stopped in at CARE Inc. because I was in desperate need of an oil change and frankly, they were it. Upon entering, I noticed a greasy film covering EVERYTHING inside the waiting area, an empty water cooler with salmon colored sludge all over it as well as three broken coffee makers. After waiting almost 20 minutes I spoke with the "gentleman" behind the counter and asked if I could get an oil change and while they were at it, maybe they could replace a headlight for me (I supplied the part). I was told yes and yes but that I would have to pay $29.00 for the light to be installed.....ouch! So I agreed because I really had no choice. Then he asked me to go back outside in the rain with my special needs child and move my car over about a foot to the bay because he was too lazy to do it himself. I came back inside and waited and waited and waited for over an hour.....ten minutes my rear end. Finally they finished with my oil change. He rung me up and then informed me that I had a leak on my rear diff and that they could easily fix it for $150.00. So I told him no thanks. It wasn't leaking before I took my vehicle to them and now I have oil puddles all over my driveway. So in conclusion, I would stay as far away from these guys as possible, lest you want to get ripped off.

    I am a regular customer and always get full synthetic and a tire rotation and balance. The last…read moretime I went in my total was $170 for the full synthetic oil and and rotation. I was expecting it to be $150. $100 for the oil change and $50 for the rotation. Not sure why I was charged extra for labor when I should have been charged a flat rate for the services. Also, 50% of the time the oil change sticker says the next oil change is due in 3000 miles instead of the 5000 miles for full synthetic. This raises questions. I do not know if I got the right oil that I paid for or if I got conventional oil by accident. These are small issues but big to me as I have only put full synthetic in my vehicle and always go 5000 miles before I change oil. I have thought of going to dealership from now on. The reason I like you guys is because I don't have to make an appointment and wait all day for service. Thank you, Jacob Miller 720-560-9062

    Midas - oilchange - Updated May 2026

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