As a long time loyal Lightshade customer, I've been with yall through thick and thin. I especially enjoy the promo or sale items and I often drive to this location because of their amazing service. However leave disappointed and upset that the location and the leadership team feels it's okay to advertise a special price online and then not honor that price once I get to the store. I'm happy to look elsewhere for a consistent experience and honored promo prices... either fix it or honor it but don't let me walk out dissatisfied. read more

Lightshade Rec Dispensary - Price of $60 shown, price changed at the store $100. - Cannabis Dispensaries Near Me - Aurora, Colorado

This place ripped me off . They are too stoned to listen to the words you speak . They rip you off and won't give you the deal and be sneaky about it . id shop somewhere else read more

The staff is friendly are have a chill atmosphere. They have a good selection of products and great deals.

I've been coming to this Lightshade location for over 5 years and have always had a great experience with everyone. I came in today and had Justice as my cashier and he was the rudest person I have ever come across. He acted like I was bothering him, super rude. I then proceed to the take out window where Justice took it upon himself to pick out my items and put it in a bag. When I got out to my car, I checked the receipt and items (which I never have to) and my order was wrong. I went back in there and the nice ladies at the reception desk proceeded to go back and tell him my order was wrong, he laughed it off and the receptionist then grabbed the right cartridges. He was so rude and dismissive, if he continues to work here I won't even bother coming back to this location. Cashier # 33400 read more

This place is consistent, occasionally I'll get something that strikes out but typically I'm happy with my purchases here more often than not. The staff is phenomenal and the overall vibe is very chill. Thank you so much for making my situation right! I wasn't getting my points, but when I mentioned it...you were able to back track the last two purchases through the system and update my points. Thank you!!!! You are amazing. read more

The prices are good but staff is rude and online ordering is pointless because they still make you wait in line behind all of the walk-ins. Only perk is they're open past 10. read more

Friendly staff, great prices & products. Will continue to come back for the large variety of items

They make up prices And do not honor deals. I tried calling this morning to find out what strains are available for their $75 mix n Match ounce, only for them to tell me they have never heard of this deal and that I didn't know what I was talking about. How can this location still be active with such terrible customer service. To think I was planning to have each member of my family come be part of the deal. I am glad we will be going somewhere that appreciates their customers. Don't shop at LIGHTSHADE!!! read more

Lightshade Rec Dispensary - Cannabis Dispensaries Near Me - Aurora, Colorado

Updated response 9/5/24. Once AGAIN you all are coming with that SAME RESPONSE! I've confirmed several times with my bank and you all & have SHOWN YOUR STAFF the charge my statements where you all in fact did double charge me TWICE! if the customer has the evidence showing that they were charged and it's confirmed where's the ARGUMENT?! you all have stolen my money and probably other customers as well and because someone is calling it out you have this 3rd party vendor response? Well that wasn't the response when you all Double charged me the first time...you immediately apologized and resolved the issue...all of a sudden you cannot return funds that you charged? And it shows up in your accounting reports so STOP! this site has something going on here! And I'd advise NO ONE TO EVER USE THEIR SYSTEM AT ALL! they were never going to let me know their "3rd party system" double charged me? Wonder what they do with their customers money they don't bother to return!!! THE THEFTSHADE! read more

Very polite but would not honor the prices they had advertised on LeafBuyer. A clever stoner shops at Denver Dispensary where they did honor the admittedly awesome prices listed on the web, so I ended up with a 1/2 oz. of Sour 91 Pie (30% THC!!!), two grams of live resin, a couple pre rolls and a bag of cookies for $160, which was outstanding. Lightshade has a trendy location, so you're paying premium rent on top of the cost of your purchase. All in all, just a bad deal. Go to the Denver Dispensary, or at least check their amazing prices on LeafBuyer. You are welcome! EDIT: So if you look below you'll see they store has responded. So I went back on their 10 year anniversary. They were advertising some kind of special celebratory price on an edible. When I arrived they told me they had sold out and that was the end of that. I actually got to see a few crestfallen faces as guests arriving after me got the same news. So, yeah, the previous review stands. Also, you're a dispensary-how on earth have you pissed off pot heads so badly that your review score is this low?! Oh, wait I just answered my own question. read more

New to Colorado, coming from California. I picked up 14 grams of Zucules and it was by far the worst weed I ever smoked, it was dry, tasted old and stale. I called the shop to be told no one else has complained . So I'm stuck with shit weed. Never going back there again! read more

This has been my "Go-to" dispo for quite some time! The staff are always so accommodating, provide exceptional customer service EVERY TIME I GO IN, AND u can't beat their prices!(and quality, of course) read more

I was frankly a little disappointed by this dispensary although the quality was on point, I'm never impressed by dispensaries that don't list their prices outright and pressure customers. I think all the prices should be listed easily and it shouldn't be a burden on the customer trying to determine the price. Plus the prices weren't that comparable to other dispensaries. I could go down the street and find better prices without being hassled. read more

Staff are nice. But it would be nice if their specials reflected the online price. I went in for something listed as $20 yet somehow for 1 it came out to 50 and thus was a buy one get 1 for $1? I just moved over this way so am checking out various locations. My last visit will likely be the last visit. Bad marketing is bad marketing no matter how you spin it. Also do not bother ordering online you end up waiting in the same line as regular people visiting. Waste of time. Defeats the purpose of ordering online entirely. read more

I usually go to another dispensary but I needed to use my CC. Payday was a few days away. So, I decided to go to my back up location. LightShade. Now ... I have been here a few times. Something always nagged at me to double check their weight. So today, 4/27/2018, I did just that. I purchased a quarter ounce of something called White 99. Looked and smelled good. Tight bids, that were fairly large. It came to me in 2 separate canisters in the typical black canister with a white lid. Each SHOULD weigh 3.5 grams to equal out to 7 grams or 1/4 ounce. One canister weighed 3.1 grams and the other weighed 3.2 grams. They are more expensive compared to other dispensaries. I use to get a Veteran's discount but not today. The guy was kind of rude as well. I am not going back! My regular dispensary weighs everything right in front of me. My scale always agreed with theirs. It's not pre packaged like this place. The state should be checking for things like this. Bye Bye Shit Shade! read more

Unfortunately this is one of the dispensaries that make you think you're getting a great deal- but most the time you aren't. For example. Recently I bought an ounce of "Durban poison shake." When I got home and looked at it, I had almost 21 grams of sugar leaf or trim, 2.5 grams of stems and seeds, and roughly 4.5 grams of actually shake or small weed. 21 grams of my ounce was literally the unwanted product that is trimmed from the plants. Then they threw in a tiny little handful of buds so they could call it "Durban poison shake.." it was not from the bottom of the Durban poison jar and I can guarantee that. So. If you're a person who knows the difference between trim and shake, or if you are a person who enjoys getting high when you smoke weed, or if you're a person who enjoys any sort of thc in your weed, i would NOT recommend getting "shake" from here. They have very great weed for higher prices, which furthermore proves to me that the "shake" they sell is complete garbage and they are using TRASH leftovers to make money off of us. read more

Lightshade Rec Dispensary - Just a small portion of the sticks and seeds I got in this batch. - Cannabis Dispensaries Near Me - Aurora, Colorado

For the most part the majority of the staff are friendly or should I say they do their job to the minimum. The people at the front desk that you check in with are always extremely pleasant and provide service with a smile unlike the majority of the females the work in the back, it is not a requirement to tip especially when all the cashier does is grab the product and cash you out. I have been a server for over 15 years and even then I don't expect a tip because people are different especially when you don't give them the services they are expecting! I think it is very rude for the female Employees to discuss amongst each other in front of the guest and the buyers that they are not getting tipped or have not gotten tips by those certain people. The bud tenders are paid hourly and are very well taken care of, I only know this because I have numerous bud tender friends so he tip is considered a benefit or a bonus in reflection to over the top hospitality or simply friendliness which is seldomly provided. read more

If your not buying your cannabis from here your not getting good quality elsewhere so stop shopping elsewhere and goto Lightshade where these guys give nothing but good vibes and good buds make sure to say hi to Maddie she makes the working environment fun and always enjoyable and don't forget all the other bud tenders because no matter who you see they will all treat you the same and don't forget to try their Lightshade brand dabs they are always fire read more

Lightshade Rec Dispensary - Lightshades own creation - Cannabis Dispensaries Near Me - Aurora, Colorado

very polite an welcoming .. but they depict a product on the screen , nice buttery consistency (gelato cake pho wax) open the product an it's a dark sugary consistency.. if i wanted this i would have asked for sugar . $26 for a gram? i'd rather drive 5 more miles to medicine man an get better product for $18 OTD ‍ read more

Lightshade Rec Dispensary - this is the exact product i received - Cannabis Dispensaries Near Me - Aurora, Colorado

Management is driving this place into the ground. They only had 1 strain available today and taxed me extra for an 8th all because they are short staffed. Loyal Customers shouldn't have to brunt the burden for your unpreparedness and inability to properly train and retain staff. Quite honestly there are better deals in town. read more

11/22/17- Man oh man, where do I even start with this one.. This is was my first time going to a legalized dispensary, and I must say it was quite the experience, lol. As soon as I walked in I was welcomed by a guy with dreads, super nice and informative. In order to get goods, you just needed a valid I.D. You wait for about 10 mins in a little waiting area and then your name is called inviting you to the next room to meet a treetender, who went over everything they had and what not- they had a great selection. I tried the orange herijuana, white dawg, and borderliner. The white dawg was the best in my opinion, the other ones were great too, I just felt like I could get it somewhere back home. I also got a chance to try some of the edibles, orange-citrus gummies and s'more brownies... honestly I didn't feel much after eating one, so I had to atleast eat two + smoke to be where I wanted to be. But they were cool to try nonetheless. Black Friday was really the day to go (and I did) because they had $15 eighths! Can't beat that. Next time I'm in Colorado, I will definitely have to make a stop here! Keep up the great work guys. read more

Great pricing but set up in the actual dispensary could be much more efficient. Everytime i go in they always push placing an online order but when you do place an online order there is no real benefit to it??? You still have to wait outside in the line and you still have to go to the bud tending station and THEN you still have to wait for your purchase at the other counter. And there is never like a separate area where the "online orders" have been pre bagged and placed somewhere separate. There is no real benefit to it. It's frustrating placing an order online thinking "this will just be in and out since I've already placed my order" but no. You still have to be in there for 30 minutes. Super frustrating for us who place the orders and get "praised" for placing the order but when you get there you're still waiting in the lines??? It makes not a lot of sense to me. Most other dispensaries have separate locations for online orders AND they already have them ready. You guys even send out text messages when you place the orders online about "receiving the order" and then "bagging the order" and you even get a "order is ready for pick up" text. Just seems like a lot of nonsense and extra steps for nothing. read more

Didnt like there set of products. Not really user friendly in terms of displays or showcasing what they have. I guess the neighborhood plays a part in the set of the store. Not really person like other dispensaries near the area. read more

I was surprised to see that Lightshade doesn't have very many reviews on Yelp, particularly because they always have satisfied customers coming in and leaving with what they need. The staff here is always helpful and courteous, not to mention that they have so many great deals literally all the time. At the end of the day, there's a reason they're my favorite dispensary in the neighborhood. Within walking distance, with top shelf product, and top-tier customer service. read more

I have never been a customer. Somehow they got my phone number and they keep spamming me from different phone numbers. I must've blocked at least 20 numbers from them. read more

I dont like excuses and that was not the case... I only purchase every other day if that. Please refrain from making excuses for the poor customer service price markup. I purchased an eighth at the Illiff location on this date for $15. Even tho other ambassador strains eighths were available. No thanks on the offer. This is now twice I've had a bad experience at this Illiff location. I rather stick to guaranteed service and price I know they are honest LIGHTSHADE Havana! read more

The strains of Flower; I agree with the past reviewers not much to pick from and its always the same.

I went here because I was not in the mood to fight rush hour traffic to go to my normal place and Lightshade was right up the street from my house. I can't speak to the flower but they didn't have any indica refills and the bud tender was not very knowledgeable about concentrates. She also apologized for the limited stock. A business representative should NEVER apologize for the amount of product. They should show why the product they sell is worth my money. They do take credit cards and their prices weren't bad earning them 3 stars. read more

The staff is incredible, always super sweet and fast!!! Love the pricing and product. Management, however, is rude. I recommend always bringing cash, my card was double charged and posted. the manager, who was reluctant to help me, looked up transactions and told me it was mine and my banks problem. Then proceeded to ask if I would be shopping that day ‍ I called my bank, and opened an inquiry. 2 minutes later, I got a call from the company that handles their debit payments because the manager reached out to them? Not sure why the manager didn't put me in contact with them directly, rather than blaming me for the double charge and being blatantly rude in a lobby full of customers. read more

This is the best place to buy top notch weed!!! Best staff, but the pot is the best in town for the price!

these guys hit a car that i own - they will not return my phone calls - several calls into someone by the name of Amber - not one return phone call!!! horrible service - i see why they have a two star review. read more

Shitty service lost sales bc they wouldn't let me go back and shop with my man. We have the same bank account and we're new here. Def telling our friends not to come here. I won't be back. read more

Our budtender, Lisa, was awesome! She was incredibly nice and very helpful! She answered all if our questions and was very personable. When people leave impressions like this, it makes you want to go back for sure. read more

The quality of product is going down. I appreciate the location on Illiff for working with me when I had an issue, but an ounce should not look like a quarter. You guys need to get back to the quality you were at. I won't be returning because the quality. read more

Great place to shop! Short wait time and great customer service. Thanks For great quality products!

Good product, and staff is nice. Weeds quality. Not a big selection though. Also wish there were more deals and promotions.

Today I purchased 3 shatters, 2 were opened for me before I left the building, but one was not. When I got home the shatter that was not shown to me in the store before leaving was actually Budder not shatter. (Honestly I didn't mind at first) but then I noticed that the lightshade sticker on the packaging said "shatter" so I thought their inventory might be off since I did not receive the correct product that matched the label. The front desk was super professional and helpful. So I drove back to the shop, once the I got there I was greeted by the helpful front desk staff, but My experience turned south when the Manager Sierra came out and didn't apologize for the mix up she accused me of lying about not seeing the product, when I insisted she watch the cameras she seemed to roll her eyes then stormed in the back of the shop, then came back and replaced my product by dropping it on the front desk and storming back to the back room.. no apology, she didn't even look at me. This has been the rudest encounter with a customer service manager I have ever experienced. I will not be coming back to this location due to the extreme lack of professionalism by the manager Sierra, it's disappointing because Lightshade as a whole is an amazing company. I highly recommend any other location. read more

Hi this light shade had very good customer service. Thanks light shade

I have been going to lightshade for 3-4 years now and I've never had any issue until today. Everything and everybody was great and helpful until I went to the counter to pick up my flower. Right when I get there I hear this women basically threatening to hit her co worker who was a Male. Now they could have been some what playing but I seen no laughs or any sense that it was a joke. So she proceeded to get my flower together and I noticed their tip jar had some thing saying hugs were awkward and I asked when did hugs become awkward? Immediately the social warrior came out of her and she says "try being a women".So I kinda laughed because, well that is just ridiculous and hilarious! She didn't like that. She started literally throwing all 10 of my containers in the bag and when she was done she purposely pushed the bag so that it would slide off the counter and spill every where. Thankfully I was able to catch before that happend. The quality of the product has significantly went down and I feel like they have lost a loyal customer today. The store I am referencing is the federal and 92nd street store. read more

This is a decent place and close to home. A little pricey but everything else is up to par.