This dispensary is a good value but has horrible quality control on disposable vapes. They sold me 6 counterfeit vapes (all the same version) and wouldn't exchange without a manager who was to come in about 4 hours later. I sat in the lounge and the budtender texted manager to see if she could exchange anyways. They were willing to exchange 2 of them at first. While waiting ~30 mins I scratched off the verification QR code and scanned it in the vape brand's app. I showed the counterfeit confirmation and was told I could exchange 4 out of 6. I was not able to exchange the other two because I stated I had opened them. This does not make sense because the two opened vapes were barely used (they tasted horrible) and confirmed to be counterfeits. I was scammed out of 2 vapes that I paid for. Not only this, but they left the other counterfeits on the shelves for other customers to buy. I have been going to this dispensary for more than 12 years. I have received some counterfeits and non-working vapes in the past, but those were exchanged without issue. They have good value and decent bud, but I can't justify returning when they sell counterfeits without exchanging them all, essentially stealing customers' money. I asked, "You all really don't care about losing customers?" and was given an emphatic "NO WE DON'T" from multiple staff members. They get so much business this is probably true, but it seems like a bad calculation to me. I doubt that the price of two vapes ($50) is more valuable than the thousands of dollars I spent here over the years, and could have continued spending. read more

recently visited Lights Out and had an outstanding experience! From the moment I walked in, the atmosphere was welcoming and the staff was incredibly knowledgeable. They took the time to understand my needs and helped me find the perfect strain for relaxation and stress relief. and it exceeded my expectations. The flavor was rich and smooth, with a delightful aroma that made the experience even better. The effects were exactly what I was looking for--calming yet uplifting, perfect for unwinding after a long day. The selection at Lights Out is impressive, with a wide variety of strains, edibles, and concentrates. I appreciated the clear labeling and detailed descriptions, which made it easy to choose what would work best for me. Overall, I highly recommend Lights Out to anyone looking for quality products and excellent customer service. I'll definitely be returning for my next purchase! Feel free to adjust any details to better fit your experience. Great person to go to is Sparky He's The Best an Will Do You Right read more

F*ck this place!!! BEEN coming here for over a year now. I only smoke 2 strains. One they don't carry anymore. King Louie is my usual .In the last few months I have seen this strain go from 2 for 1,mid level to top shelf exclusive .Same strain at different prices. Online one price & then they don't honor it because" our website hasn't been updated." NO management on site & forget the tenders trying to reach them by phone. I literally pass 2 well known dispensaries to help promote small local businesses. Catalyst & Tradefarm Crafts are well known & no nonsense and LOCAL now. The tenders blame it on new management. I blame it on somebody smoking their own supply! Sad to see the quality of this place going down. I personally USED to go there enough to pay their monthly electric bill. NO MAS!!!! Besides half of the product is unregulated & that's why the shelf are empty after raids . You don't know if that stuff has mites or fungus. Marinade on that !!!!! read more

After all these comments about fake wax and so on I decided to test my lights out wax from recent suspicion of it being bullshit , turns out it was fake wax and fake thc diamonds , TEST YOUR WAX BEFORE YOU BUY FROM HERE , be warned they are mixed with tree sap or other contaminants that cannot be melted with 99% isopropyl alcohol , be WARNED if you don't believe it go buy a gram for yourself and test it , it's all garbage can quality , only thing that is somewhat decent is there buds but even though who knows wtf these people are using to skimp you out of a dollar . TEST YOUR PRODUCTS FOR YOUR OWN SAFETY read more

I went to buy a boutiq pen on Christmas Eve a black male was the bar attendant that helped me out upon opening packages and trying out the pen it wouldn't hit it said it was out of charge he connected it and had to charger for a bit when I hit the pen it barely let out smoke now it don't even hit it says it low charge but when I connected it fully charge question is if I can get a exchange the pen it's alsmot full basically brand new due to the fact that I haven't been able to use it properly please get back to me I enjoy the shop and would enjoy to keep being a customer there read more

I went there today to redeem my 15 points first off let me say the tacky b..ch who's pregnant with her stank attitude is a whole mess while the black girl with the fake hair fake boobs looks like a stripper gave me a hard time about my points since I changed phone numbers and asked them to update my information clearly the pregnant b..ch didn't do b..ch took my points and gave me my order with an empty container for my free gift for earning points I can't tell you how upset I was when I got home to an empty container that shop is a joke don't waste your money/time read more

I've been coming to this spot for a while because of the weed and have been disappointed in the service. Seems like the only chicks that are cool work at night. The black girl with tattoos doesn't seem to know who is next in line, and it creates tension between customers because some people think they are automatically next even though there is people already waiting. If you can't smoke & do ur job then either quit smoking at work or get a different job. It's not a hard concept, people go in the order they come in dumb girl. ;)from girl with green eyes;) read more

The menu is stacked with high-quality flower, carts, edibles, concentrates, and pre-rolls. I picked up the and it was fire -- smooth smoke, clean burn, and the potency was no joke. You can tell they care about carrying quality. Prices are fair, especially for the level of service and product. Plus, they've got deals running pretty often, so it's worth checking out Great buds great service from the staff amazing deals you will be satisfied. I recommend trying they're top shelf and if your a first timer they will match what you purchase read more

Don't be surprised when this place closes because the bud tenders aren't sanitary or even cautions while wearing gloves no less. Touching their hair, touching their face, picking things up from the floor. It's disgusting and honestly I would think people in this industry would be the most cautious when dealing with products your hands are touching. We're in a pandemic and you guys tape shit off and say we can't touch or smell yet your Budtenders aren't even properly handling products correctly. read more

Staff is too notch and prices are amazing. The knowledge that I acquire every time I go here blows my mind. Not gonna lie, their Heavy Hitters Cartridges are the best product they have. Every time I go there I make sure to grab one along with their high quality flower. Always good to have the best of both worlds. The Heavy Hitters pens are like a true dab on the go and no one every knows that I am medicating around them! That's the best part about the HH cartridges. DISCRETE!!!!! read more

This place still reigns supreme as the top choice for flower in Rosamond for sure and likely in the surrounding area. Every other place I've visited either has janky buds or stupid prices and Lights out really sets the bar with tons of options of great bud to choose from as well as excellent pricing and fantastic customer service. They also have great deals and incentives programs and don't forget the edibles and extracts as well. The lounge is a great addition as well read more

The girl that had short hair wig n colored contacts helped me get my weed but she was drinking on the job, I saw a big can of twisted tea in her hand, mislabeled my weed grams n gave me a different weed I ask for. The weed she gave me was more a bit more pricey, when I went to go back because she mislabeled EVERYTHING the weed I wanted was already gone. Not to mention all the carts they sell are fake read more

I LOVE the wide variety of medicinal products carried at Lights Out, not to mention the awesome displays and huge selection they offer for my favorite medicinal vape pen company Heavy Hitters that eases all my aches and pains. Every time i come in here the budtenders have great attitudes and it makes it that much better of an experience. Recommend the product and the dispensary 100%. read more

Best prices in the area and you always get what you pay for if not better, they even have a happy hour on their top shelf stuff so you can get good gas for $10/g 1-4pm. They usually have $100 ounces that are well worth the money and their middle shelf is really good and you can get deals on that too. I'll usually get like a 2g for $15 or something like that. Favorite dispo out here read more

I was upset earlier with Lights Out Wellness, thought they sold me a bum vape cartridge, as it turn out that cartridge was not compatible with my Vape. I thought they would give me a hard time about an exchange, they were so understanding and professional. I thought I would give them a 1 star but after just returning home, I wanted to reply quickly and give them '5' read more

lights out wellness is absolutely the best most phenomenal medical dispensary that there is in all of the state of California. it is absolutely amazing they take phenomenal cares of their patients and they have budtender is it really know what they're talking about. I cannot recommend lights out wellness higher they are superb over-the-top amazing dispensary read more

I always have a great experience every time I walk in it's always positive and good vibes. The best flower you can get out here and they have wax pens and edibles also they carry the best sugar crumble also they have so many good deals. you always walk out happy each time you visit I promis. The service is always good the Girls are always polite and smiling read more

Super cool place. The outside isn't very appealing but it's what's on the inside that counts! Amazing first time buyers specials and they give you a sweet goodie bag too. The people working were very helpful and I will definitely be back! HIGH-ly recommend this place especially for first timers. Plus you get a dab on your way out :) Thanks Hab! read more

Great place, great variety of things to choose from, lots of selections of different prices. They all have their own value points. The staff are very helpful when it comes to making purchases, and offering their in app deals. Would definitely recommend to anybody who's starting out, and thinking about getting medical marijuana. read more