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Lights Out Ent

5.0 (1 review)
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Party equipment rental

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8 years ago

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Fun Size Party Rental

Fun Size Party Rental

(38 reviews)

If I could give them zero, I would. These people are terrible. They are unprofessional, rude and…read moreinconsiderate. They are a disgrace to the Party profession. I have read the reviews and they all sound great, but we lived a nightmare because of this company. Last Saturday, we had a Birthday party for my son. We ordered the Water Slide with a delivery time of 10:30 am, our party was to start at 12:30pm. We had ordered our tables and chairs from a local company (lucky us!) But the evening before the event, we realized that we needed a large Tent. We called Fun Size and they agreed to bring it out for $70.00. We agreed. On the day of the event, at 11:00, no show. We called numerous times with no results. Once Lorraine did answer the phone and she was rude and hung the phone up in my face. I was horrified. At 12:30, they still had not showed. I was in tears. My guest began to arrive and no Waterslide. And they were sitting in the hot sun. This about ruined my party! We called our local guy and he brought over a Bounce to save my party. Finally at 1:30 (3 hours late) Fun Size showed up with the Waterslide, and the Tent. Wanted to charge me $ 100.00 for the Tent, and I had to take both or no deal. They left! Hope you never have to live thru this, and try to explain to your nine year-old why the Waterslide never came. Don't be fooled by the cheap price. They won't accept a deposit because they will not guarantee their service. Spend more and get what you paid for.

Lory, your response to my review was "we didn't take care of your order because we do not service…read morethat area." Now you're just lying. Do you want me to screen shot the history of all our texts and upload them to this business page to show you that beginning on July 15th, at 7:31 pm, (the first day we had correspondence) I specifically texted you with my address and you didn't have a problem with the location and city? Between then and August 5th (the day of the party) I texted it to you a few more times just to confirm that you had the right one. Then on the day of the party, you told me multiple times that you were on your way. So explain to me, how does your response make any sense? If you didn't service my city, shouldn't you have told me that when I first contacted you? Next, in your response you wrote, "We did not have any agreement from you or our company." You're lying again considering you told me multiple times throughout our texting conversation that you were available on the date and the time, with the items we needed, and that you would come and deliver it then. Never once did you request that I fill out some sort of form or document, or make a deposit, to make it an official order / agreement. I was taking you on your word... But I guess I was wrong about trusting your word, wasn't I? Lastly, you responded with, "We don't think it's fair for you to write a review when you weren't even provided with service from us." Well, that's the problem, because I was told by you on multiple occasions, nearly a month before the party, that you would indeed provide me with service. So I have every right to leave a negative review when you offer to provide us with the items, and you flake on us a few hours before the party begins (even though you had told us you would be there 6 hours before)! Leaving me and my family scrambling and stressed to try to find another service last minute, when we had so many other things on our plate to take care of. You're not sorry that my family and I experienced this. You're just sorry that I left this review on your page for everyone to see. Lory, you told me to have a "blessed day". Which says to me you are a woman of faith, no? I too am a person of faith. And I also have faith to believe that you are not a bad person. But in all sincerity, you made a mistake that day. You did me and my family wrong when we were counting on you to help us at our child's party and you bailed on us last minute. And you continue to make mistakes when you lie and try to backpedal your way out of my genuine complaint towards you. I hope you can find the decency to acknowledge your fault, sincerely apologize, and learn from it. God bless you Lory.

Tlapazola Event Rentals - Clear-top tent rental with tables, chairs and event setup for an outdoor celebration in Los Angeles.

Tlapazola Event Rentals

(360 reviews)

After a lot of research, I chose Tlapazola Event Rentals for a 60+ person baby shower (based on…read moretheir stellar reviews and pricing) and I'm so glad I did! Since this was my first time planning an event, I wasn't quite sure what I needed, but Federico was incredibly patient, friendly, and helpful every step of the way. He answered all of my questions and checked in periodically as our RSVPs came in and our rental needs changed. FYI We ordered 10 8ft tables and 60 white resin chairs. They were in perfect shape and great quality. From the first phone call with Federico, to the estimate and invoicing, to the delivery and pickup, everything was easy, clear, and stress-free. The communication around both the drop-off and pickup was excellent. 100% on time. I always knew what to expect, and the crew was professional, friendly, efficient, and a pleasure to work with. I was a bit nervous planning this event but Tlapazola made the entire process seamless. Their customer service is outstanding, and I would not hesitate to use them again. Thank you, Federico and team, for helping make our baby shower such a success. I happily recommend Tlapazola Event Rentals to anyone who needs event rentals!

This review is only for the customer service. I did NOT…read morehire them. I called in for a quote, explained what I needed and got the quote emailed to me. About $1,000, where in three other different places I was quoted around $600-800. They kept calling, emailing AND texting me until I told them I no longer needed their services. Well, they still kept emailing me until I just had to block them. Also, their email etiquette is unprofessional. I can tell they really tried but this business needs a lot of improvement.

Royalty Rentals - Tent

Royalty Rentals

(63 reviews)

Like many weddings during Covid time, my husband and I decided to scale back our wedding to a…read morebackyard affair. I wanted to find a local business so I would not be stressed during the wedding. I called several around the area but Royalty Rentals definitely was the most prompt with their response. They are a true small business as a husband and wife team, they do everything themselves! Some of the things that stood out to me: 1. I sent them a dimension of my backyard and wanted their input on how many and what kind of tables would maximize my space. Brenda helped me mock up my drawing and gave me several suggestions, I so appreciated that. 2. I used their backdrop for both my bbq pre-wedding event and my wedding. After my bbq event, they told me they were going to touch up and clean the backdrop for me which they did! In my photos my bbq backdrop looked lighter and the wedding backdrop was darker and shiny, so thank you! 3. They were so friendly, trustworthy, and most importantly just kind. Brenda made sure to send an invoice and she would change it each time a change was noted. Rudy worked hard to bring and pickup all items. 4. Chairs and tables were clean! I rented the nicer padded garden style white chairs. They were relatively new and no marks or dings! 5. I had so many questions and they were so patient with me! Just to say, I would 100% use them again!

We used to own our own party tents. But, it sucked storing them, packing them and asking people to…read morehelp set them up. We got rid of ours. In fear of possible rain, we had to rent one. The communication through text was great. It was all organized and paid through my phone. It was very convenient. I love that they dropped the tent off on Friday and picked it up on Monday for our Saturday party. For 15 dollars, I ordered the party lights. They were worth it. The overall cost was $185. They set it up and take it all down. They texted me with delivery and pick up window times.

Azteca Party Rentals - Pergola rentals perfect for your next sit down dinner

Azteca Party Rentals

(85 reviews)

We hired Aztec Party Rentals for my wife and I's wedding at community center in The Groves in…read moreWhittier this past March. The community center is already gorgeous but somehow they were able to beautifully transform the space into a dream for our baby shower/wedding with beautiful blue and white themes. The absolutely breathtaking blue and white table arrangements accented the location so well that it looked like that was how the community center was meant to be designed. Not to mention the entire team on the ground dropping off the equipment for the space were very kind and extremely quick to have all the equipment onsite to give enough time to have everything setup in time to be as beautiful as it it turned out to be. Our guests couldn't stop gushing at how gorgeous everything looked. I definitely recommend using Azteca Party Rentals for any wedding or large event for their speed, politeness, and very clear communication before and after our wedding. Absolutely incredible!

Loved this business from the start. The team is super…read morehelpful and experienced. Their inventory is phenomenal. They always answered any questions that we had and was able to accommodate for our vision. Set up was very smooth & everything came out so beautiful. We rented from Azteca for our backyard wedding reception party and could not have done it without them. The guests were AMAZED at how they transformed my mom's backyard. Seriously.. people could not believe it was the same backyard. Brilliant work, I would rent from them anytime!!!!

Lights Out Ent - partyequipmentrentals - Updated October 2026

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