Katie is great! Very professional, tells you how things are versus what you want to hear, and the…read moreservice is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie!

I don't usually leave reviews, but this experience was incredibly disappointing…read more J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset.

There is a public health crisis in the world called narcissistic abuse and the effects on…read morechildren's brains is full paralysis later in life. As a trauma survivor I can tell you this business does NOT support trauma survivors when self care is exactly what survivors need and with 25 years of experience by this Doctor you would think there would be multiple articles on how he tries to save lives through his expertise, he doesn't. The spa was great 20 years ago but it is a disaster today. There are multiple reviews about Raquel but when you make and appt with her and wait 3 months she doesn't show up. Then the receptionist thinks it's okay, it's not. I asked about a surgery and the receptionist said it would be no problem for Dr Schenden. That same week I call for an appt and a lady said he doesn't do this procedure any more? Did he forget? NO he is now just money hungry, SAD, just SAD. Then she recommends another clinic without a name of a doctor, very unprofessional. Folks, don't buy the old reputation, this is now a bunch of money hungry narcissist who do NOT care about humans!!

The receptionist is dumb as hell. She really did waste my time. I told her I was going to be late…read moreand she said it was fine so I went ahead and drove all the way down to this spa just for them to tell me that they cannot take me cus I'm late. If she were to tell me they weren't going to take me then I would of rescheduled. Hire a new receptionist! She is unprofessional

An update to my last review. Very disappointed on the result. My mom got 20U of Botox. Gave it the…read morefull 2 weeks. And sadly saw no changes. Maybe it's not enough, but really didn't expect zero change after $260. May try Botox again but probably a different location.

I have been a client for over 5 years. I love their Berkley location and the staff is exceptional…read more They are always patient and walk you through all the aspects of the treatments they offer. I have never had any issue that McKenzie didn't fix for me immediately. Thank you Ageless Image!!

I had an amazing experience at Rose Laser and Skin Care! After just one session, I could already…read moresee noticeable results. The clinic is very clean, and the staff is incredibly friendly, professional, and welcoming. They made me feel comfortable throughout the entire visit. I'm excited to continue my treatments and highly recommend this place to anyone looking for quality laser and skin care services!

I did not have a good experience at Rose Laser and Skin Care. I came for an underarm wax and…read morefacial, and was left with painful rashes lasting several days. My esthetician was Donna, and she used a strip wax for my underarms. Most estheticians don't do this, as underarms are sensitive and a hard wax is much better. The technique was not good. She applied a very thin layer of wax, and there was a lot of leftover hair as well (see my photos). This resulted in her having to go over the same areas again, resulting in the irritation. I thought the facial was just mid - there could have been better attention to detail. Slower strokes, more relaxing and intentional, would have made it a better facial. After my services, I brought everything to attention of another employee, Wafa. First she said "My boss would be happy to refund you". And then it changed to "My boss did not approve the refund". I was offered the chance to come back in so they could re-do it, but I declined. I was told the owner, Rose, would be reaching out to me, and she never did. As a first-time customer, if you don't provide a good first experience initially, I am not going to return. Beyond this, everyone was at least friendly. It's too bad it wasn't a good fit. I would have been a regular.

I Would NEVER EVER go here again. If I could give this place negative stars I would. I filled out…read moremy paperwork and put it on the reception ladies desk. Letting her know I was done filling it out. The reception lady never grabbed my paperwork. Another client went to sign out and was READING MY PAPERWORK. That is an HIPPA violation. I was called into the back for my 45 minute appointment. I went to go checkout and MY PAPERWORK was still were I left it. Meaning the person who did my service didn't ask for my paperwork or didn't see it (which was the owner), and anyone who walked into that place could've saw my address and other important information. I had to inform the reception that my paperwork was still there. All she said was "oh yeah I need that". Also THEY thought I was someone else, which the owner would've known I never been there if she looked at my paperwork.

Always a great experience... nice environment, knowledgeable technicians and services that show…read moreresults. They are not product pushers, which I also like. But, their products are very nice.

Very professional clean spa. You will get 5star treatment from the front desk to the back of the…read morespa. The massage was perfect!! You will definitely get your moneys worth. I will definitely visit again.

Finally...FINALLY! I was able to book an appointment & the wait was worth it! I received a hot…read morestone massage & it was absolutely amazing! From start to finish. I felt like loyalty! Tea? Desserts? Mimosas? Champagne? An amazing masseuse? ! Just to note I'm not a fan of places like massage envy, nothing wrong with them, but just not my cup of tea. This establishment delivered 100%! I suggest booking months in advance, because they book quickly.

Svetlana is a magician and the best in her field! I've been to facialists and dermatologists all…read moreover the country (NY, SF, LA, Austin, Seattle) and tried countless products for my Melasma with little results to show as I had a stubborn dark spot that persisted for years. Svetlana was able to get rid of it in 2 treatments! I will never see another facialist again! She also healed my Angular Cheilitis that I had for three weeks in one visit. She knows a lot about the body and focuses not only on treating externally but tackling the root cause internally as well. 100% recommend!! Thank you Svetlana!

Thank you, Lana! I had a little bit saggy, little bit…read morereddish, little bit wrinkly skin. That is normal for my age. I was planning some anniversary vacation, and decided the visit Svetlana's skin secret professionals. I've got skin tightening and recerfacing procedures. Lana was assessing my skin and explained my options. The 1st consultation was free! I followed the plan, and after four treatments, I was so happy with results, I was rushing to make family pictures. The results were amazing! Thank you, Lana for your professionalism and art! TT

I attended an open house and I'm so glad I did! I had a facial consultation, and got to sit in the…read moresalt room a bit, then tried their red light therapy. All the staff were lovely to meet. I will be back

Husband and I just celebrated our anniversary here and it was fabulous! The spa is beautiful and…read morethe staff were incredibly nice. Everyone went out of their way to make it a wonderful experience for us. Cheyenne did a fabulous job with our facials and Dawn was an excellent massage therapist, tailoring our massages to meet our needs. I would highly recommend Rêve Med Spa!!