This is not a daycare, this is an amazing program that helps my children to develop and prepare for…read moreKindergarten. From the toddler room, where my twin boys are potty trained (ok 1 is and the other is a work in process). They come home every day singing their ABC's, counting, and talking about Jesus. To the big kid class where my 4 year old knows sign language, counts in Spanish, and talks every day about his lessons he has learned and how he has Jesus in his heart. The staff here is amazing and I absolutely love everything about this school. My 3 boys have been going here since they were 6 weeks old and I would not trust them with anyone else.

Primrose Rockwall is an amazing facility. My children are 3 and 1 and Primrose is the only daycare…read moreI have used. The teachers and staff all have a special personality that make my kids feel welcome and loved. I am so blessed to have my kids enrolled here.

I enrolled my child at Primrose on the strength of recommendations on a variety of websites, and…read morefrom friends. I was thrilled to have gotten him into the program, but that's about where the thrill ended. My son is still in the process of potty training- he has accidents from time to time which is normal for his age. I was assured that it wouldn't be an issue with the class he was entering, and that the teachers would help remind him to go. Instead of giving him a new pullup before or after nap, or even at any point in the day, my son sat in the same one I dropped him off in. I brought it to the attention of the director, who assured me it would be rectified in short order. Instead, on Friday my son came home with a rash all over his private parts and booty because they'd left him in a swim diaper FOR 8 HOURS. I contacted the director who told me we could move him to a lower class, and no real explanation as to why this issue was continuing. If it continues, I will be removing my child from the school. Edited to add update: Bailey actually responded really well with the situation. Most of my issues were resolved because of her swift action at fixing the problem.

Galaxy Ranch is a great school with teachers who care and stick around. We've been to several other…read moredaycares but have stuck with this one for 4 years now and have never had a problem. Our kids run in, and hug their teachers. We trust the staff wholeheartedly to care for our kids. My oldest learned how to swim thanks to Galaxy, and established her best friends at this school.

Never again will we trust a private school. We enrolled our four year old son here and prior to…read moreenrollment we let them know he didn't talk as great as others and was already in speech for it had already been tested for other issues and had only been told he had a speech delay. So we thought a private school you usually pay for better schooling than public school.. but boy were we wrong. So imagine you're a four year old boy trying to communicate and learn and the teacher constantly put him into the office over and over for "acting out" instead of a teacher being patient and helping him. The school decided to kick him out of prek.. First note home was he doesn't talk as well as others... (we already mentioned this from the get go) how does a school say on their website they help the whole child yet they turned away our son. Not only did that make us feel like complete failures as parents though we did everything we could to help him. They didn't even talk to us about options on how to help him it was lets just pack up his stuff and get rid of him without a second thought. And write another note on everything our son "can't do" How can someone call themselves a private school and say they help children and turn them away the next. No notice or anything. Nothing but negativity from this place.

Greatest day care owners care B about having good people working…read moreThere. care about their people treat them well.

From the moment we walked into Kiddie Academy of Rockwall for our initial walkthrough, we felt an…read moreincredibly warm and genuine welcome from the owners and the entire team. It was immediately clear that the owners have a strong on-site presence and have built a supportive, collaborative leadership team. You can truly feel that the staff support one another--and most importantly, that they are deeply dedicated to childcare. We were so impressed that we didn't hesitate to register our daughter right away. While the cameras definitely provide peace of mind, what I appreciate most is knowing that every staff member is actively involved in my child's care. It feels personal, attentive, and intentional. If you're on the fence about choosing Kiddie Academy of Rockwall, don't be--go for it. Zero regrets for our family. We're so grateful to have found such a wonderful place for our daughter.

This was our third daycare in about 2 years with our daughter and we are thankful that we found it…read moreand enrolled our child at Goddard. We pulled our child out of the first daycare abruptly due to major issues. The second one was more or less ok, but struggled with major turnover in the classrooms that disrupted the class constantly. Goddard School in Rockwall changed all of that. Our daughter has absolutely flourished in this school and adores her teachers who have mostly all been with her from when she first enrolled. At previous schools, our daughter always had a rough time at drop off, and was always very emotional at pick up. But not at Goddard. She is excited to show up every day, and we virtually have to drag her away in the evenings at pickup while she goes classroom to classroom hugging all of her favorite teachers and friends. We credit Goddard in both her development and her confidence, both of which are through the roof. The very few questions & concerns that have popped up never fell on deaf ears and were addressed immediately by staff and ownership. We are confident that the school, ownership, leadership, and teachers have all helped prepare her for kindergarten and while we are excited to start the new chapter in the next school year, we will still miss the connections that our daughter has made with the staff and other classmates who will be moving to other schools. We cannot recommend Goddard School in Rockwall enough. From the staff, the facilities, class structure, and after school activities and parent involvement such as parent/student dances, parent/student days and events (none of which happened at previous schools), the school is exceptional and in our experience, we challenge anyone to find a better experience in a Rockwall/Heath area daycare. They will be few and far between.

Our son was enrolled for fewer than 100 days. Prior to Goddard, he attended another childcare…read moreprogram for two years without significant behavioral concerns beyond what is developmentally typical for his age. During his time at Goddard, the school reported frequent behavioral "outbursts." In January 2026, we received 13 calls from the director regarding his behavior. During these communications, the only intervention described was "positive redirection." No structured behavior plan, escalation protocol, or individualized behavioral strategy was provided. Concerned about the sudden change, we consulted our pediatrician, who confirmed that our son's behavior was developmentally typical for a child of his age and noted concern that the school did not appear to be operating with a structured behavioral framework to support children consistently. Following this, our pediatrician provided a plan intended to guide Goddard in supporting him. The owner declined to implement the IEP. Throughout this process, the responsibility for resolving behavioral concerns was repeatedly placed on us as parents, despite the behaviors only occurring during the school day while the child was in the school's care. When we asked leadership for specific recommendations or a collaborative plan, we were not provided with actionable guidance. Ultimately, rather than working with us to support our child, the school required that our son be unenrolled. We have concerns regarding leadership qualifications. The director position at Goddard requires a bachelor's degree along with early childhood education or related experience. The current director does not meet these educational requirements. This raises concerns about whether the leadership position is being filled in accordance with expectations and whether the individual has the necessary qualifications to effectively oversee staff, manage behavioral concerns, and ensure program quality. We observed practices that raise concerns about consistency and fairness. Parents who have established personal relationships with the director/owner receive informal "warning calls" when their children are experiencing behavioral difficulties, rather than formal documentation or consistent application of behavioral reporting procedures. This raises concerns about favoritism and unequal application of policies among families. Perhaps most concerning was the overall leadership culture. The owner and director frequently deflected responsibility, minimized concerns, and demonstrated little willingness to partner with parents. From our experience, families who raise concerns or attempt to hold the school accountable are often encouraged or effectively required to unenroll rather than having issues addressed. This approach discourages transparency and does not foster the kind of partnership families should expect from a childcare provider. Communication regarding our child's behavior was limited, and there was minimal collaboration or effort to implement a structured support plan. The burden of managing and resolving behavioral concerns was placed primarily on us rather than being addressed through a coordinated approach between the school and family. Staffing turnover was also observed within the classroom, and parents were not consistently informed of changes. Based on available state information online, the facility had significant !!! turnover of staff in 2025 (check the TX state website). Frequent turnover can impact continuity of care and the ability to maintain consistent expectations and routines for children. Since leaving Goddard, our son is thriving and has not exhibited the behaviors reported during his enrollment. This reinforces our belief that the environment, staff attitudes, and lack of structured behavioral support at Goddard is the cause. Based on our experience, we would caution families considering this location. For a program that charges premium tuition, we expect professionalism, transparency, consistency, and partnership. We regret trusting this program and would not make the same decision again.

They are organized, professional and courteous! Great Teachers! And Staff! The place is clean too!read more

I strongly recommend that parents carefully reconsider before enrolling their child at The Pillars…read more Our family's experience was extremely disappointing, and the number of issues we encountered ultimately caused us to lose confidence in the care and management of this facility. From the beginning, communication and organization were major problems. When we initially enrolled our child, our paperwork was lost. Unfortunately, that turned out to be only the beginning of the issues we experienced. Communication throughout our time at The Pillars was consistently poor. There were numerous occasions when phone calls were not answered, and we frequently had difficulty getting information about our child while he was in their care. We were also told about internet-related issues that affected their ability to upload updates, leaving us with little or no information about what was happening with our child during the day. We also had serious concerns regarding staffing and the apparent child-to-teacher ratio. There were times when it appeared there were simply too many children for the available staff to properly supervise and care for. Basic supplies that we provided for our child, including diapers and wipes, were lost or misplaced. More concerning was the diapering care itself. Our child came home with severe diaper rash, which raised serious concerns for us about how frequently he was being checked and changed while in their care. We also became concerned about whether his basic needs were being adequately met throughout the day. On numerous occasions, when he came home from The Pillars, he would immediately devour food and drink a significant amount of water. As parents, seeing our child come home appearing extremely hungry and thirsty was very concerning and made us question whether he was receiving adequate food and water throughout the day. Another major concern involved injuries. Our child was bitten by other children multiple times. On several occasions, we were NOT informed by the school. We discovered that he had been bitten only after getting him home and removing his shirt. Regardless of how common biting may be among young children, parents should absolutely be notified when their child is injured while in someone else's care. We also experienced significant billing and administrative issues. At one point, The Pillars withdrew THREE WEEKS of tuition at once without informing us beforehand. Unexpectedly removing that amount of money from a family's account without clear advance communication is unacceptable in our opinion. Taken individually, some of these problems might be dismissed as mistakes. Taken together--the lost enrollment paperwork, poor communication, unanswered phones, unreliable daily updates, staffing concerns, lost diapers and wipes, diapering concerns, severe diaper rash, our child repeatedly coming home appearing extremely hungry and thirsty, biting incidents that were not communicated to us, and an unexpected three-week tuition withdrawal--they became a pattern that we could no longer overlook. When parents leave their child at daycare, they are placing an enormous amount of trust in that facility. We expected basic communication, transparency, proper supervision, appropriate hygiene, notification when our child was injured, attention to his basic needs, and professional handling of our account. Based on our experience, The Pillars repeatedly fell short of those expectations. We ultimately removed our child because we no longer felt comfortable entrusting The Pillars with his care. I am writing this review because prospective parents deserve to know about our experience before making a decision about where to place their child. I strongly encourage anyone considering The Pillars to ask detailed questions about staffing ratios, diaper-changing procedures, meals and access to water, incident reporting, parent communication, billing practices, and how the school communicates when its systems are unavailable. Based on our family's experience, I cannot recommend The Pillars.

I wish i could give this place a zero. Years ago when i was only 8, my parents took me here because…read morethey had work and couldn't supervise me. The staff seemed very kind and welcoming, but after my father and mother left, I realized that the caretakers were SNAKES. They screamed and yelled at me just for being there, starved us, and trapped us outside in the 105 degree summer heat. I had to go repeatedly for weeks on end, and all i had to eat for lunch there was a chicken tumor sandwich and 2 goldfish crackers. (This is not a satire.) I don't know how much my parents paid for me to go here, but it sure as hell wasn't worth a penny!!!

Children's Park is the place you've been looking for. I…read moretruly cannot say enough good things about the amazing staff here. From the moment you walk in, you're greeted with smiles and warm energy. Mrs. Kristy and Mrs. Lindsey at the front desk start our mornings off right with a cheerful "Good Morning!" that sets the tone for the day. Mrs. Natasha is incredibly soft-spoken, kind, and wonderfully communicative--her calm presence is so reassuring. We enrolled our son last school year, and he absolutely loves it. He runs into the building every morning full of excitement and comes home happy and full of stories. He gets to do fun projects during the school year, and now that he's in summer camp, he's going on awesome field trips that he truly enjoys. After having more than my fair share of bad experiences with childcare in the past--some of which left me with a bit of PTSD--I can confidently say that Children's Park has given me peace of mind. I know they're watching over my little guy, keeping him safe, and helping him grow into his best self. If you're looking for a daycare where your child is truly cared for and you can feel confident and comfortable every time you drop them off, Children's Park is the place to be.

Very disappointing experience to say the least. We had signed our son up about a month ago at…read moreChildren's Lighthouse of Rockwall and there have been nothing but issues daily. We had arrived for our sons first day, they did not know who we were or where he was supposed to be. We were walked around for 10 minutes from room to room until she figured it out. The lady continued to say "we have just signed up so many children lately, hard to keep track of everyone" When we did finally meet his "teacher" for the day it was a very cold experience. No comfort for the child and not welcoming what so ever. We had hoped this was an off day and spoke with their director Rebecca the following day. We were told this is not the normal and apologized and informed us it will get better, they continue to praise and announce that they continue adding more children yet the current children are still not properly cared for. Not enough staff in the rooms, when we show up for drop off there are typically kids wrestling, kids in corners crying and all around it looks like one big mess. The teacher is usually with 20+ kids and it is not enough. Immediately after discussing our issues, it seemed to be a touch better for a couple days as there was a new teacher and she was a lot better. But that did not last long and she was transferred and he got another even colder teacher. Everyday we arrive it's a new teacher, chaos, no consistency, no compassion or caring. When you enter the classroom, the teachers barely even look at you. They really do need to dive deep into their hiring practice. Upon visiting before signup, they spoke a big game and the facilities were all clean, we were excited to the fact our child would be learning while there - this was not the case. He was just recently at Bright Horizons in Plano but we wanted to get him closer. We have never had an experience quite like this and honestly hope no other families have to go through the same experience. We have removed him from Children's Lighthouse and got him immediately into a much better facility.

Used to work here, lasted less than 2 weeks. Glad I got out after reading other parents reviews…read moreabout this crappy place. ZERO communication between staff & employees, questions/concerns/suggestions just float in the air. Don't offer REAL in person training, leave you to figure it out & fend for yourself. This place is not worth anybody's time or money whether you're a parent or seeking employment.

Recently over thanksgiving break my husband and I scheduled a tour for my 16 month old son. We are…read morein the process of finding a daycare in our area. With the great reviews this daycare was a top for me! We were highly disappointed. Overall we were not treated as I thought a family should have. My son was not ONCE acknowledged by the director who gave us the tour. Not once did she ask our names or introduce Herself to us, I actually had to ask what her name was. She definitely seemed very much like she didn't want to give the tour to us. She ran through information that didnt pertain to our son and I feel like she skipped over very important questions she should have asked us. Clearly she was not a welcoming director and I was surprised she was the director. She ended with asking us if we had any questions, answered all of the questions we had. We have had tours with daycares that treated us so kindly. This daycare quickly was scratched off our list and I hope this can help someone in the future.

We where super excited to enroll our newborn. We paid our deposit and a month later we found out my…read morejob was relocating. The paperwork states that refunds could be issued for special reasons. I gave them 6 months notice and The director still shut me down as soon as I told her the issue. If a move doesn't qualify what does? They should definitely take that out because obviously nothing qualifies. She was so rude and acted as if I was wasting her time. Look around before going here. It should have been a red flag to us when she wouldn't even let is tour the whole facility. Won't make that mistake again. And it's true, I see, all they care about is the money as some others have posted in their reviews.