We left here and went to a different dental clinic because of the high cost of care. We also found…read moreout the dental work they said would be necessary was, in fact, not needed at all. A second opinion, which we feel was more honest, certainly saved us physical pain as well as financial pain. We will not be back.

PSA Do not use Washington Smiles!…read more We had a great visit and the staff were very caring. But, they sincerely overcharge their patients with absolutely no notice! Their billing is deceitful and unfair. We are an active duty military family. We have been stationed overseas for the last 6 years. We are only here in the area for a couple months while my husband is deployed. I am unfamiliar with Tricare Dental stateside so I called around and ensured that they accepted our dental plan. They even did a pre-authorization and told me it would be 100% covered. Two weeks later I get a bill for $505. This is absurd! My insurance paid out $200 which is what they would normally pay out. However, they expect me to pay the remaining balance! Despite Washington Smiles initially telling me it would be fully covered. I have fought this with the insurance side as well as with the dental company. Cannot believe I'm expected to pay this. Living overseas, we never saw a bill once. This was not a visit worth $705, just preventative dental. A cleaning and exam for two of my children.

I'm extremely dissatisfied with the service I received at Aspen Dental in Washington. They were…read moreunable to assist me with my denture needs, and their attempt to sell me unnecessary X-rays was unacceptable. I walked out and will not recommend them to anyone. All I wanted was my dentures relined. DO NOT GO HERE TRUST ME. The guy with the curly black hair was so rude and looked disgusted talking to me

been waiting in the waiting room for 2 hours. the appointment was at 10:30 got here at 10:16 for…read morepaperwork and have been waiting in the waiting room for 2 hours no update on why. I also paid as soon as we got here so frustrating we can't just leave. I would highly recommend finding a different company for your teeth needs. I worked in customer service and I promise I'm not just being a Karen lol you will thank me in advance

Very detailed and professional. Clean well equipped office with comfortable waiting area. Very nice…read morestaff and doctor. Excellent full service care.

Don't recommend this office. Low quality work! Got several fillings at this office some of them…read morefell out two and three times. Had to keep going back to have them fixed. Finally went to a different dental office hoping to find a solution and they couldn't believe how terrible the previous dental work appeared. Save yourself the trouble and expense by avoiding Washington Smiles.

I can't say I actually like going to any type of dentist, but Dr. Pernoud & his staff were amazing…read more They were friendly when I got there, listened when I told them about some issues I have, and took care of me exactly like I asked them to. I highly recommend Dr. Pernoud & his staff!

Very good experience . Everyone was helpful and took all the time needed to evaluate and come up…read morewith a plan for remedy of my issue.

We've been patients of Dr. Mace since he started his practice over 20 years ago. My family has only…read morepositive experiences with him. I love that he and his staff don't try to upsell and he will watch things before recommending additional procedures. The staff is friendly and professional. Now that his practice has expanded to include two additional dentists, the culture is still the same. Highly recommend!!!

He performed a root canal on my tooth. It never felt right after multiple visits. He now says that…read moreI will lose the tooth. His bedside manner needs a lot of work. He has no tolerance for people who have a gagging problem. When I questioned his work, he brushed me off. Front desk lady is very abrupt and does understand that people have lives and we work for a living. It's hard to take time off from work, go to see him and he doesn't do anything, but make another appointment. Then I have to take more time off from work.

I was referred by my dentist to go here to have a RC treatment. Dr. Paul seemed annoyed that I was…read morebleeding more than the acceptable amount. I kept having pain after some time, seemingly biting or chewing was painful. I returned to have it checked and the filling was too high causing my teeth to hit together. More time passes & a crown cannot be placed because of pain issues. I was urged by the dentist to have a second treatment on the same tooth. After that the pain after second one was excruciating for weeks. However months later still have burning sensation & aching in the tooth, even the gum area there is sore now. Dr. Paul never seemed to actually consider my pain is very real just says it looks good from her perspective. I am still in pain and very dissapointed at my entire experience.