What can I say?! Responsive, efficient and really cares about the customer's!!…read more10pm at night I noticed all my 1st floor toilets backing up and now I have backed up in my shower. Figure it's late but let me get ahead of research and finding a company. I see Albano contracting and the great reviews caught my eye. Website said open 24/7 so I thought, let me get ahead of it and reserve an appointment for tomorrow. Rob picked up right away, listened to the issue, and right away said we will get someone to you in a half hour!! Sure enough Gary came by as promised. Nicest guy I met all week and then Rob pulls up to ensure everything was taking care of. Listen, if you have a plumbing issue, look no further. They have a life long customer!

Have a pump in my basement that I thought needed to be replaced (very costly). Chris suggested…read moretaking it apart to see if there was a clog etc. There was a screw jammed in the motor preventing it from working. Many others would have just took the easy route and ordered a new pump. This approach saved me a significant amount of money. Very fair and honest group. Don't hesitate to use.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

Dont waste your time with them. I called for an appointment and was told they were booked two…read moreweeks out. The day before my appointment they randomly call me in the afternoon to say they have someone in the area, and they ask if they can come by. I was not available, so they said they would just keep my appointment as is the next day. Later that evening I get a text message saying they cannot make my appointment. They did not offer to schedule another appointment. I respond to the text two days later (on Monday) to see if they can come, and I do not get a response. I waited over 2 weeks for nothing.

Excellent experience from start to finish. The pricing was exactly as estimated, the quality of the…read morework was excellent, and everything was completed professionally and efficiently. Highly recommend.

Roto-Rooter solved my problem, but the experience left a bad taste in my mouth…read more I scheduled a free estimate through Yelp after Roto-Rooter was the first company to respond. My appointment was confirmed for between 10:00 AM and 12:00 PM. At 8:30 AM, they called asking if they could come immediately. I explained that my family was still getting ready for the day and that we only have one bathroom, so I asked them to honor the original appointment window. Then, at noon, I received another call saying the technician was on the way. They didn't arrive until about 20 minutes later. Two technicians came in, looked at the drain issue, and quoted nearly $800 plus tax. Because this is the only bathroom in my home and I needed the problem fixed, I really didn't have much choice. I approved the work. Here's the part that bothered me: the entire job took less than 15 minutes. To be clear, the drain is working and the technicians were professional. I have no complaints about the quality of the repair. My issue is paying nearly $800 for what amounted to a very quick service call. When the technicians walked out the door less than 15 minutes after they arrived, it was hard not to feel like I had just paid an emergency premium price for a routine fix. To make matters worse, I continued receiving automated calls from Roto-Rooter trying to schedule the appointment that had already been completed and paid for. That gave the impression that the scheduling and customer service systems are not well coordinated. If you need immediate service and money is no object, Roto-Rooter will likely get the job done. If you have time to shop around, I strongly recommend getting multiple quotes first. Looking back, I suspect many local plumbers could have performed the same repair for significantly less.

Although they were the only ones who would come look at the problem on a weekend with free estimate…read morethe man who came was a rip off. He looked at my overflowing toilet and said all it needs is a snake I have one in the truck it will cost $380! I said forget it I can get a new toilet for less than that. he said how about $200! I told him to leave. Watched a utube video. Went to ace hardware bought a snake for $22 and did it myself.! People see an older woman and want to take advantage

No stars is their rating.... They create a problem......then…read morewant you to pay to fix it The plumber is a terrible guy....what an attitude Then I have the owner call and cracking jokes.......NOTHING IS FUNNY He then tells me after me hanging up on him .......he's coming over to talk to me man to man FYI - the tough guy , never showed up

I do not recommend this company! I called for a quote to unclog my sewerage line. I was quoted $700…read moreso instead I had to give him $100 to get off my property. What a joke. I found another plumber to do the job for $300. Thanks for nothing!

AC stopped working during the hottest week of the year and since the wife and I both work from home…read morewe needed it repaired asap. It is an older Rheem unit and we feared the worst. A friend recommended JD's, even though it was outside our area. JD was able to come the next day and much to our relief, diagnosed a blown capacitor and was able to replace it that day at a reasonable price. We were grateful that he didn't try to push a new unit on us, which is what we often hear about due to the unavailability of the old refrigerants. I would recommend JD's and presumably they are as efficient with furnaces!

Quick response, on time arrival. He explained what kind of Back flow prevention device was needed &…read morehow it works. The cost of the job & parts were reasonable . The job was completed with little to no mess ( just a little water) . Would definitely recommend & call JD for future plumbing needs.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.