The company charged me 495.99 to resolve my issue with water flowing over their gutter covers. 3…read moreworkers cleared off debris (leaves and pine needles) collected in corners. Total time was 20 minutes per worker. One hour if you add their times. A few days followed, and I received a call asking if I was satisfied with the work. I stated that I felt the charge was excessive for the effort involved. They agreed that the estimate was excessive, and she would bring it up at the next meeting. Removing the debris has helped but the gutters are still leaking. DO NOT HIRE THIS COMPANY OR YOU WILL REGRET IT.

We hired them to reseal the gutter corners of our one-story house. A crew of two guys came out -…read morethe one who came to the door was not wearing a mask (I did not see the other). Based on the estimate, we assumed the job would involve quite a bit of work, but they were gone in under an hour. It equated to billing out at roughly $450.00/hour (forget about med school, kids -- sealing gutters is where the money's at). The team finished so fast, we called the office to request a supervisor come inspect the work, to ensure it was done properly. Oregon Gutter Service requires you to put down a 50% deposit to schedule the work, even for jobs that don't require much in terms of materials. They ask you to pre-authorize payment of the balance upon completion of the job - something we don't remember being asked for or authorizing but they say they did. Either way, they should have held the payment until we'd had a chance to finish our inquiry ... but they did not, they charged our card later that day. Over the next few days we spoke with several employees. To their credit all were courteous, and calls were returned promptly. The estimator came out per our request and photographed each corner to document the work that'd been performed. The quality of the work was acceptable. So in the end it was a case of caveat emptor. We should have made sure we fully understood the scope of work before accepting the bid, to ensure we were comfortable with the cost. We should have questioned them closely about their payment terms and their COVID policies. This was an instance of our poor judgement - if we don't like the company's policies, we should choose not to do business with them. Pros - They did a reasonable job. - They did it within the time window promised when the job was scheduled. - They returned calls promptly and were polite. - They sent someone to inspect the work and provided photographic documentation upon request. Cons - Workers don't wear masks. We've since learned that the company has no policy re: wearing masks to ensure customer safety. - They require a 50% deposit before they'll schedule the work, even for jobs that have minimal materials costs. - They request the right to charge the balance to your card the moment the work is complete (i.e., pre-authorization, no opportunity to inspect the work). Even though we called promptly to request an inspection of the work, they charged the balance to our credit card immediately. - The rates seem quite high for the nature of the work performed.

Love these people! Reasonable rates and got right to work after getting all the information before…read morethey started! The business has been around for years and looks like they will continue to be around for years to come! They were able to fit us in, which was fabulous! And totally unexpected, but of course VERY APPRECIATED! Have used them in the past, present, and will certainly use them in the future!!

These guys replaced the gutters on my mother's house. The price was fair, however when they mounted…read morethe gutters they used gutter spikes and drove them into the fascia instead of the rafter tails. As a result, several years later (out of warranty) the weight of the gutter has pulled the fascia from the house. Overall poor workmanship. I called the company and they assured me that they would send somebody out to look at it. Two weeks later after I had to contact them a second time, Somebody finally called and said he would be out to look at it and repair. It has been another two weeks and now the rain has already started and still haven't seen the repairman. I certainly would not reccomend this company, apparently they have no pride in their work.

I contracted with this firm to blow the leaves off my roof, clear the gutters, and replace the…read moredownspout filters. The employee who showed up tried to charge extra for clearing leaves (which I refused), certainly did not clear the downspouts on the upper roof (I don't know if the gutters were blown clear), and had no replacement filters. I emailed Jeff that I was very unhappy with the service and I must say that Jeff did not respond with denials or resentment. He showed up in person and did not leave until I was satisfied with the job. I was sore tempted to knock off a star for the undesired rigamarole, but Jeff is a man of integrity, and that would not have been fair.

Jeff did an excellent job replacing all my gutters. Fast, efficient and at an excellent price. And…read morefollowed up as necessary. He'll definitely be caring for my gutters in the future. Thanks so much.

I had an emergency need for a new roof and Peaks and Valleys Roofing came through with flying…read morecolors. The crew was polite, efficient and did outstanding work, not to mention reasonably priced. I will be using them again for all my construction needs and whole heartedly recommend them for any project.

From the owner: Peaks and Valleys Construction LLC provides residential roofing repair and replacement,…read morewaterproofing services and gutter repair and replacement services to Lane County and the surrounding areas.

From the beginning to the end this company with building our fence have been professional. Every…read moreconcern that we had was addressed immediately. The quality of the work was outstanding and I would recommend them to anyone.

Paco and JR were great to work with. We had 5 different jobs throughout the house including…read moreelectrical, baseboard and wall repairs. Very pleased with the completed projects. Looking forward to working with them in the future.

They are very interested in doing a great job and made sure the job was done professionally. They…read morehave done my maintenance for several years and always has great customer service and communication

Had necessary moss removal from roof. This company is respectful, prompt and great with…read morecommunication. They knew we had a baby in the house and they explained the process so we knew how to plan the day. They made sure the babe was ok with the (minimal) noise. We appreciate their respect of who's in the house and our needs.

This company goes above and beyond in service. I have used them for last few years. The tech that…read morecomes out is very thorough and clean. They do not over sell on services and are very honest. They have fixed major plumbing issues for me and always fantastic service and communication. Their price is competitive. I live in Bridle Springs association. Highly recommend. Family owned.

Had John install a heat pump at my rental house. He was personable and very easy to work with…read more John did a quality job and was also able to save me some money. This is my go to guy from now on as he is far superior to others I have used in the past.