Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my…read moretinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out. I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids. I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices. I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end. And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit. Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

Another great experience today with Jenny who got me in and out in no time. Nice people and good…read moreservice. Highly recommend.

Upon entering Affiliated Audiology Consultants, I was greeting by NicKi. She is very professional…read moreand gave me her full attention! I gave her all my information and she instructed me on the refreshments and restroom key. I was a little nervous, but was eased by the humor in Nicki. Amanda then came and called me to the hearing booth. She informed me on what was going to happen with the hearing test. Amanda is a very compassionate and educated woman who truly cares about her patients. After the test was over we went to her office where she explained the results and her recommendations. She patiently listened to me and we came to a conclusion. There is no other audiology office that takes care of their patients as Affiliated Audiology Consultants! I recommend this office 110% to my family and friends! Thank you Dr. Georgine Ray for the excellence of your audiologist and staff members. I look forward to my next appointment with Amanda! Thank you all kindly, CDMR

I've had hearing aids for 4 years now and have only had Dr. Cummins-Beagle as my audiologist. In…read morefact, I followed her from her previous practice to this current one because she is wonderful to have as a doctor. When I first met Dr. Cummins-Beagle, I was still in denial about the need for hearing aids and was embarrassed by the idea of having them while I was still in my 30's. However, Dr. Cummins-Beagle was kind, patient, understanding and provided a great explanation of why I really needed them. She also let me try a pair on to hear the difference so I could see for myself. I strongly recommend Metro Hearing and also suggest not waiting until your 60's or 70's to get hearing aids you actually need now. Trust me!

Dr. Clark has provided care for my very hearing impaired family member for many years. She is…read moreattentive to the needs and quirks of this aging person and accommodates for physical disability in this challenging new office location. Follow up is always great.

Truly exceptional and caring service. Dr. Prasad is…read morethorough, thoughtful and very skilled. She has great expertise and applies it thoughtfully to her patients. I have seen her as a patient and also have referred many patients from our medical practice to see her - all of whom were thrilled with her care.

I have worn aids since 1984 and have been tested in several cities and states where I have lived…read moreover the years. My experience with Dr. Prasad is one of the best I have ever had. Very accommodating and knowledgeable about the latest technology and directions of the market including over the counter aids. Glad I found her after my previous Dr. retired.

Always a great experience. Anytime I have a problem it's taken care of with a smile…read more Fast, friendly, and efficient!

I scheduled an ear cleaning (wax removal) with Advanced Hearing Group. I was told it was a $95…read morecharge for the procedure and they will not accept insurance despite the fact that their website lists my carrier as an accepted provider. They charged as soon as I arrived and checked in for the procedure. Kelly Lewis spent less than 4 minutes with me and told me my ears did not need cleaning and maybe I need a hearing test which she did not have time to do. Not sure how she did not have time since she never performed the procedure. I went to check out at the front desk and let them know I did not get the procedure. Kelly Lewis appeared and said but you had an appointment so you need to pay. If they were to submit this billing code/charge to my insurance company I'm guessing it would be considered fraud since they did not do the procedure. I'm out $95 and nothing was accomplished. Hopefully someone reading this can learn from my mistake and save yourself the time and money.

Hey it doesn't get any better than this. I went to a big box store----bad choice----then to strip…read moremall stores----also bad choice. Then to AHAC----good choice. They found the issues and customized a solution that could not be better.....now I can hear the whole world, not just the fuzz. And, the aids are so comfortable, you can't even tell they're there....sometimes I jump in the pool only to realize I need to take them out. And the staff, Dr K and all the rest are GREAT!!!!!!! PRB

Wonderful products and service. Dr. Cathy Kurth is exceptional. Only place I will trust my…read morehearing needs. State of the art products. Educated audiologists and staff.

10 out of 10!! I…read moretried to clean my ears myself and ended up making it so much worse. I spent almost a week being really uncomfortable and then tried to use some drug store solution to clear them out but I couldn't flush everything out properly. I was so miserable! I called them and they were able to see me the same day. I feel so much better! They fixed me!

They are great at explaining things to you as a patient, give quality care and really are invested…read morein making sure you have your best hearing. I went there to get a test to confirm some suspicions (some high end hearing loss) and they explained it all very well. Definitely recommend them, especially Dr. Lewis and Olivia.

I want to update this review. I've given it 5 stars as the service that was provided was…read moreoutstanding. After the initial visit and the issues I had, Dr. Clark reached out to me personally and offered me an appointment with her to review my situation. I accepted her offer. During the appointment, we reviewed my case and she was able to offer suggestions that were more reasonable both in scope and price. I had also gotten second opinions from other providers during this time. But after comparing the different providers, it was obvious that Dr. Clark's office was the best fit for me. I really appreciated Dr. Clark's personal touch. I will be getting hearing aids in the near future and Platinum Hearing will be my provider.

I am mystified at the reviews for Platinum Hearing…read more I bought the Oticon hearing aids and the Audiologists could not calibrate them. There was no volume, they squealed and screeched in my ears. The people around me could hear the noise. The Audiologists told me to try the Phonak, and again the Audiologists could not adjust them and again they screeched and squealed in my ear. I bought several microphones as they told me they would help, still no calibration. Again, at their suggestion, I bought a Widex Allure. After weeks their Audiologists could not adjust them to my hearing needs. They led me on to believe if we kept trying, which took me out of the 30 day window. I finally decided I was being a fool. I kept doing the same thing over and over expecting a different answer. After thousand of dollars and way to much time I returned the Allures, in which, Platinum Hearing took a $500.00 return fee. They were the ones that couldn't calibrate them, as they never stopped screaming into my hears. I now have a pair called Signia. American Medical has them where I can actually hear better than I have in years and they don't make any screeching sounds. By the way, their Audiologist and owner only works 1.5 days a week and the second one 3 days a week. They were just not qualified to take care of my hearing needs.

Absolutely the best care delivered by an awesome staff. If you want personal and professional, Dr…read more Heiland is the best choice. Doug Lonergan

I just had a wonderful follow-up visit with Dr. Hyland and I feel compelled to share how grateful I…read moream! His beautiful personality and exceptional bedside manner truly stood out. He made me feel comfortable and cared for, taking the time to listen and address all my concerns with genuine kindness. It's rare to find a physician who blends professionalism with such warmth and compassion. Thank you for making my visit a positive experience!