When traveling an hour away to seek a dentist, one would hope the care and professionalism would be…read morea 10. The saying ''he dropped the ball' 'is fitting. When selling goods and services in this economy, you had best be above average! This dental practice is below AVERAGE. I was fitted for a bridge, and my bill was over $2 thousand. I paid in cash, regrettably. Had I used a credit card; I would have had possible recourse. The 1st bridge I bought, was defective. It only lasted a few months. The replacement cost me hundreds, this one lasted 21 days! I Informed the practice about the inferior product and skill. The receptionist telephoned back as I was explaining my issue, and she quipped, ''Dr. Strand wishes that we part ways,'' Stunned by that slap in the face, I told her I would be complaining to the BOARD Of DENTISTRY, She said that's fine...and hung up.! A good dentist is caring and has the integrity to make a patient's needs a strong priority. After that rude telephone conversation,I have been scorned. To be perfectly frank, save your time and money, and find a dental practice THAT ADHERES TO THE CODE OF ETHICS, set forth by the MN Board of Dentistry.

My mom was in severe pain and needed a tooth extraction. Eric Strand managed to not only avoid her…read morerequest at her appointment but also the subsequent emergent phone calls which followed. She was given another appointment weeks out. After 3 days of no sleep, food, or water due to overwhelming pain, my mother was admitted to the hospital where she stayed for 6 days. Upon her discharge, as I was coordinating the removal of this tooth, I finally got a call back from Strand who said he no longer felt comfortable removing the tooth "with all this stuff going on." He referred her to an oral surgeon which would have again pushed out the appointment weeks and would require travel which my mother would not be able to tolerate. I then had her records transferred to Lifesmiles where the good doctor removed said tooth 2 days later. Eric Strand's negligence and incompetence is inexcusable; it makes me sad that there are people like this allowed to work in any form of healthcare.

Really expensive out for money will not take most insurances when things don't work out they will…read morenot give you any satisfaction

Southpointe dental is a great dental office filled with amazing dentists. Everyone is so friendly…read moreand welcoming. They do such an amazing job on making sure that their clients and staff are healthy during this pandemic. Making sure that no one has any symptoms and are being smart. They also leave reminders for appointments and call about a week in advance to make sure that everything is still ready to go for an appointment. Would absolutely recommend Sothpointe Dental!

Very impressed with Jim and all the staff here. Very thorough explanations and overall great…read moreapproach to dental care. As a naturopathic doctor, I truly appreciate how their approach considers the whole body, and not just the teeth. This kind of care is so important for long-term health and wellness, and it's clear they prioritize patient education, comfort, and individualized care. Highly recommend Lundstrom's Holistic Dentistry to anyone seeking thoughtful, integrative dental care!

There aren't very many healthcare providers left that have the capacity to actually care about you…read more So it was a strange feeling when I left my appointment with Dr. Lundstrom; I'd felt like he actually addressed every concern! Sidenote: I was recently in an accident. My whole experience, from the ER to all the specialists, was of someone just there to do a job. I almost felt like I was getting in the way by asking questions (and receiving unsatisfying responses). Nobody wants to "take an interest" in you to get to the bottom of it. Dr. Lundstrom has been the only exception. Everyone at the office is super friendly and knowledgeable. Also, they give you all the data! I left the office with a thumb drive of all my x-rays/photos. I like to be able to look at what's going on in closer detail, so that was nice to have automatically. I've had a lot of dentists over the years. A lot of good ones too. Dr. Lundstrom is my favorite. I can tell that he has a curious mind that isn't satisfied without an answer. That's exactly the kind of person I want in my corner, especially when it comes to my health! I'd recommend him, obviously.

Dr. Rauk is truly the best, her knowledge and skill sets are astonishing. She uses the least…read moreinvasive technique for dental issues and is the cleanest dentist I have ever experienced. She is super thorough and her staff is amazing as well. My 4 year old is not scared to go back to the dentist after the visit at Rauk Family Dentistry. I highly recommend Dr. Rauk and will continue services with her.

From the owner: We invite you to experience the finest dental care available,…read more in a soothing, comfortable environment. We offer personalized care in an innovative facility for you and your family.

There so called Emergency Walk-in service is non existent. What is the point of advertising the…read moreservice if they don't offer it. When I called this morning it was three weeks before they could see me for a broken tooth

I really wish I could rate them lower than one star! This company sucked me in last year with their…read morefree new patient exam and xrays in April 2024. I also paid for a savings plan, but they threw so many numbers at me I'm not sure there were any discounts given. I had one tooth filled in May 2024 (terrible job--front tooth filling that doesn't match at all and has a ridge) and my next fillings were scheduled for 12-31-2024. Seriously...nearly 8 months to get a tooth filled??? I showed up for my 12-31 appointment and it was bad from the second I walked in the door. Before I could even take off my jacket, they made me pay $690+ for the services I was supposed to receive. Fine...whatever. But then they tried to take my blood pressure and it was a disaster! The BP cuff was so tight that it brought tears to my eyes, made me cry out in pain, and left bruises on my arm. After three tries, they said they couldn't give me anesthetic without a note from my doctor. I left having received NO services...and these con artists still put thru the $690+ charge on my credit card. It took me two months to get them to issue a refund. I found a new dentist and scheduled an exam/xrays, but decided to keep my cleaning appointment at Aspen in April. I checked in at the desk and was refused even a cleaning without a note from my doctor. I filled out the forms to have my records transferred to my new dentist, and assumed I was done with Aspen for good. No such luck...last night I noticed that they've put thru another $49 charge for their "savings plan", even though I'm no longer a patient there. I called today, and first was told they didn't charge me anything, then told me I have to call a different number...where I was told "sorry, no refunds". I've had to go thru my credit card bank to initiate a chargeback. The good news is, I absolutely love my new dental office - Southview Dental in Moorhead. Absolutely a relief to find them after surviving Aspen Dental. They even have a therapy dog!

I went in for an appointment today and a deep cleaning wasn't covered by insurance…read more First off, the receptionists were whispering about this and said the hygienist would discuss (yes I heard that) So as I'm sitting down for the appointment, the hygienist walks in and asks if the receptionist discussed the deep cleaning with me. No they did not. She then shoves a piece of paper in my face some waiver, saying that without this cleaning, there is no therapeutic benefit to doing the cleaning, and if I don't sign it, they won't do the cleaning. I'm not disputing that it may be necessary, but what a terrible way to handle a situation. That all could've been discussed ahead of time in a much different way. There was a complete lack of compassion, empathy, and care and how it was handled and I'm not going back there ever again. I'm also pulling my kids from their practice also.

The staff here is over the to friendly & so helpful. I feel like a valued customer & not just a…read morenumber. So proud of their staff as they also reach out to volunteer around the community. Ran into these wonderful Saving Smiles staff at * Great North Pole.*. So happy I found this dental office. Thank you so much!! Look at my lovely smile. ​