When traveling an hour away to seek a dentist, one would hope the care and professionalism would be…read morea 10. The saying ''he dropped the ball' 'is fitting. When selling goods and services in this economy, you had best be above average! This dental practice is below AVERAGE. I was fitted for a bridge, and my bill was over $2 thousand. I paid in cash, regrettably. Had I used a credit card; I would have had possible recourse. The 1st bridge I bought, was defective. It only lasted a few months. The replacement cost me hundreds, this one lasted 21 days! I Informed the practice about the inferior product and skill. The receptionist telephoned back as I was explaining my issue, and she quipped, ''Dr. Strand wishes that we part ways,'' Stunned by that slap in the face, I told her I would be complaining to the BOARD Of DENTISTRY, She said that's fine...and hung up.! A good dentist is caring and has the integrity to make a patient's needs a strong priority. After that rude telephone conversation,I have been scorned. To be perfectly frank, save your time and money, and find a dental practice THAT ADHERES TO THE CODE OF ETHICS, set forth by the MN Board of Dentistry.

My mom was in severe pain and needed a tooth extraction. Eric Strand managed to not only avoid her…read morerequest at her appointment but also the subsequent emergent phone calls which followed. She was given another appointment weeks out. After 3 days of no sleep, food, or water due to overwhelming pain, my mother was admitted to the hospital where she stayed for 6 days. Upon her discharge, as I was coordinating the removal of this tooth, I finally got a call back from Strand who said he no longer felt comfortable removing the tooth "with all this stuff going on." He referred her to an oral surgeon which would have again pushed out the appointment weeks and would require travel which my mother would not be able to tolerate. I then had her records transferred to Lifesmiles where the good doctor removed said tooth 2 days later. Eric Strand's negligence and incompetence is inexcusable; it makes me sad that there are people like this allowed to work in any form of healthcare.

This was my first time @ Lifesmiles, friends recommended them to me. My experience was excellent…read moreand I highly recommended Lifesmiles, from the time entered the front door I could tell that this place was for me. The entire staff was very accommodating, I had Judy as my hygienist and she was very kind, professional and thorough. I will definitely be returning to Lifesmiles, than you very much. Tim

I have been receiving dental care at LifeSmiles Dental for approximately 10 years. Dr. Balgaard…read moreand the Staff have provided excellent care. I recommend checking out their Membership Program as a cost effective way to pay for routine dental care. Chuck B.

Do NOT bring your babies to this dentist, they are not gentle with children. I feel horrible and…read moreresponsible for putting my daughter through this experience because I brought her there. I'm appalled and so so regretful - my daughter's entire right side of her face is bruised horrifically because this dentist filled cavities WITHOUT ANESTHETIZING her. I'm crying as I write this because of how frustrated I feel about this situation. Do yourself the biggest favor and never give them your business

An hour and a half wait before he was seen just for them to make us hold our two year old down…read moreinstead of forcing laughing gas or even trying to make it fun. They hardly spent any time trying to let him relax. It was a fast visit once you got in only one dentist was actually there. They didn't spend any time letting him relax in the chair before pulling out the daunting face masks which made him uncomfortable right away. Then instead of giving him time to even want to try and sit down again they wanted us to hold him down. I should have left right away. Highly do not recommend this place for any child under the age of 5