Amy is amazing. I think I've been going to her for over 8 years now for my physiotherapy needs, and…read moreshe's consistently been able to address whatever issue I've had. While I've never had a serious enough condition that requires Pure Motion's multidisciplinary diagnostic and treatment approach, I have torn ligaments or spasm-ed my back or just had nagging joint and muscle pains that multiple visits to good RMTs couldn't fix.
And that's when I turn to Amy. Because she is, first of all, a fixer. I'm always amazed at how she seems to know, just by watching how I enter the treatment room, what my particular issue. For example, in my most recent visit a couple of weeks ago, I sat down and she asked me about the right side of my back (which is where the pain was) even before I began describing what the issue was. But she's not just skilled at diagnosing, she's also great at actually relieving the pain. I remember a couple of years ago I was having problems with my back, and Amy diagnosed it was mainly because my glutes weren't firing. She simply tapped a few muscles here and there and voila: dormant body parts activated, overtaxed muscles given some help, pain relieved. After multiple visits to other practitioners, a 30 minute session with Amy fixed things.
But what I think really distinguishes Amy is that she seems to be a genuinely good person. "Good" seems like such an underwhelming form of praise these days given all the hyperbole going around, but I mean it in its truest sense. For example, when I go to Amy, I can do the exercise she prescribed for me during the session. But my memory (mind and muscle) isn't that good, so Amy sends me videos post-session of the exercises I need to do so I can just follow along. Another example: When Amy started offering virtual sessions during the pandemic, she offered to give a refund to anyone who didn't feel better after a session with her. Who would take on that risk for a service so inherently in-person? A final example: Me writing this review is only because Pure Motion (which Amy founded) said they'd donate a meal to the North York Harvest Food Bank for a review. From a business perspective, that doesn't make sense at all. If you want your clients to review you, give them the benefit directly. Pure Motion would likely get more reviews if they, for example, gave a client a 45 minute session for the price of 30 minutes, or something like that. Yet they choose to do something that's of a greater good and give a meal to NYHFB. And I, despite not getting the benefit of it, am writing this review.
And that's when Amy becomes truly amazing. Her excellence in diagnostics and physiotherapy, coupled with her innate goodness as a person and her caring for patients, moves Amy into a much rarified air: she is not just fixer but healer as well.
