They prioritize your health care. They want you to take charge of getting the right information and treatment. Keeping you on track to stay healthy. read more

Dr.Pirani is one of a kind. Anyone can clearly see that he cares about each patient. The Lilburn location is outstanding, so it understandably gets very busy. It is managed well and the receptionists somehow seem to know every patient by name and face. Recently, I've gone to the new Snellville location and I was not disappointed. The atmosphere is calm and serene and the doctors and staff take time with each person. They are building relationships and have earned my trust. Dr. Pirani (both husband and wife) lead by example and obviously have an eye for hiring the best staff and fellow doctors. Having two locations available to me, where I feel safe, cared for and trust the service they give, is true blessing to my whole family. Thank you to everyone at the Lilburn and Snellville locations, I appreciate everything you do. read more

Very, very slow today! I had an appointment at 3pm. I got here at 2:50. They finally called me back after me asking how much longer twice at 4pm. They kept telling 10-15 minutes again and again but it took them over an hour! read more

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STAY AWAY. Be advised that this clinic will provide additional services that are not paid by your insurance company and they will not tell you about it. You will receive hundreds of dollars worth of bills for services that they did not explain to you that were not covered under your insurance.I am currently reporting them with the help of my insurance company. read more

PLEASE STAY AWAY FROM THIS PLACE IF YOU CAN. I have been too patient dealing with the billing department and it's been over 3 months and they are very reluctant to assist you, DESPITE them telling you they would help and that you won't have to worry about it (they are understaff so save yourself a headache) On one hand, let's talk about the incompetence. I was seen by a doctor for a yearly preventive check up. If the doctor had taken his time to read the subjective questions thoroughly and recognize the medications, vitamins, etc that I take, he would be able to realize that the lab test he had me do was totally unwarranted because it is NOT COVERED UNDER PREVENTIVE CARE... Fast forward, I end up owing over $200 for the lab test because my insurance doesn't cover for it. Again, it's been over 3 months and they keep saying they would assist but to no avail. Even escalating the issue is difficult. Ultimately, communication at this place is ineffective. Save yourself time and go to a different place. Horrible customer service.. read more

Very bad customer service i did blood work and no one ever called me with results then I called after week they said we can't give u result doctor have to discuss with u and he is not available till next week. They want to make money by running tests after tests and nothing else will never recommend any one to go there. read more

Receptionists were rude and unprofessional and not considerate. I was told on the phone that I got an appointment for 2:45 because I was having urgent breathing issues. I came to the clinic and was told that I was now a walk in... after the receptionist made it seem like it was an appointment on the phone. And after confronting the staff about it, they were being petty and decided to grab us at the very last minute after everyone else had gone. Including other walk-in's. The staff should be trained to deal with patients in a way that comforts them instead of having an attitude... when it was your fault that you didn't communicate that it was not an appointment. read more

I moved and came here for a while. The nurse practitioners switched up my anxiety medication because they told me that it was a "better medication". Well, this "better medication" that they switched me on resulted in me getting high blood pressure, then they put me on a blood pressure medication. The blood pressure medication didn't work so they doubled the dosage on my blood pressure medication and cut my anxiety and ADHD medication in half. Then I got really sick and when I told the nurse practitioner, Kayla Lunn, that I wasn't going to take it anymore because I was very sick from it and I wanted to stab myself in the leg if it made the pain go away from her meds, they ended up 1. calling the police on me, 2. calling crisis intervention, 3. called an EMS to take me to the emergency room. Which I was later held in a psych ward for 2 days and a ton of medical bills. Not to mention that I found a new psychiatrist and a consulting psychiatrist at the hospital which came to the conclusion that what the Primary Care was doing was outside of their jurisdiction and had no idea what they were doing. In short, if you have enemies or trying to get an inheritance from a family member who isn't dying fast enough, Lifeline Primary Care is your best bet! read more

The receptionists are super rude and very unprofessional. If I could give out negative stars, I would. Also, my mother had an ekg done in October 2023, it's now 1/12/2024 and they just now called to let us know that she has a problem & to pass on a referral for a specialist. This office is extremely negligent in their patient care. If you need a doctor's office that cares about its patients and gives good service: go elsewhere. read more

I come for a prescription refill every month for the last 3 years. I make an appointment every time, and evey time I would be taken back to one pf the rooms and have to wait an additional 45 minutes t ok an hour. Front desk staff is nice, but the wait makes this place a total waste of time read more

I would give place a zero if possible but I can't. This place is the worst. They don't make the appointments correctly as in over book patients at the same time or let patients come in late and have others wait hours to be seen. Today I waited for a hour and a half then was in the room waiting for the doctor; overheard a nurse say that the patient in room one which I was in will be fine if the doctor goes to room 3 first because the mom was getting mad that her appointment was at 3 and she had been here since 2:50 when my appointment was at 2:30 and I have been here since then. DONT EVER COME HERE- EVEN IF IT IS LIFE OR DEATH! read more

Stay away from this office and company. They never call you back and don't care for patients. We should have left months ago!

I've always been very skeptical of this place but today was my breaking point and I am currently looking for a new doctor because I went in for some issues I was having and despite brushing. Off my concerns I was appalled at the fact that she wouldn't even give me a breast exam after I told her I think I found a lump she said because I come in a month ago for an under arm reaction to new deodorant FYI I am allergic to everything in the world so I'm always having reactions, She denied me a breast exam and said I would be fine. My mom has breast issues my grandmother has breast issues my sister has breast issues. So God for bid I attempt to look out for my own health. read more

I do not like it here. The women would talk shit about each other. That is not a healthy environment to work in. I used to go her and got along with the front two ladies great! They had great customer service. I barely got help from my doctor tho because I would always leave still not knowing what's wrong with my body. read more

I had an appointment for today at 10:30am, so I arrived early and was taken to the back area where my weight and blood pressure was taken and the nurse's assistant did a great job at "her" job, but then I was left there to wait for the doctor (who never came into the room) I sat there for an entire hour with no one to give me any explanation or to check on me or anything. I was there for my annual physical, I fasted the night before, so I hadn't eaten anything, I had a terrible headache and didn't find out until I got there that I didn't need to fast at all! I did not appreciate my time being taken for granted because I had other things to do throughout my day and didn't have time to sit there and wait on the doctor. This was a huge waste of my time and I didn't get to discuss any of my health concerns with her or even see her, so I guess I won't be returning to this office and now I have to find another primary care doctor who's reliable and prompt because this experience was not a good one, nor was it a good use of my time. If you can find a doctor that will at least see you please go and see them, just don't do it here at this place! Thank you and I hope this helps.. read more