This life lab location is good although they have some what limited hours and are not open on…read moreWeekends. Suggest you book appointments online or use 'Save my spot' online feature, otherwise you'll wait until those with appointments are seen first.

While the phlebotomist that drew my blood was very good, polite, helpful (young, petit, Asian woman…read morewith beautiful curly long dark hair) others in the office I observed as I waited to be called in were abrupt and borderline rude to several people. Bernoulli at reception was loud, almost obnoxious and he is just not the right fit for someone in that position. He was trying to get information from a man (who I overhead has cancer). His manner of questioning this older man about the man's Doctor's address was pathetic and sad. Martha is nice, can be curt (past experiences). She always has a really sour look on her face. They don't want to be there. Guess what? The clients who come in to have labwork done don't want to be there either. A lot are going through some pretty serious health stuff, and they are terrified / scared. They should be treated with some level of dignity and compassion, and basic human respect. ALL the clients who go there should be treated with respect. If the staff are stressed because they are so busy, perhaps this giant company should be hiring more people (?) to staff the lab. I notice the labs are often closed for training. At this location, MUCH MORE training is required regarding human interaction.

Our experience was excellent! After a week in hospital from…read moreemergency surgery to stop life threatening internal bleeding, my husband came home. Three days after he started coughing lightly at first, then in fts that left him exhausted, and back in bed for several hours. He did not seem to be getting better, and I was concerned he had pneumonia. Unfortunately, his GP was unavailable for three days, I believed he required a prompt medical evaluation. The clinic was excellent; they were able to take him within 3 hours of my call. Although we do not possess a wheelchair, the clinic was able to provide one. My husband was unable to walk the short distance, a half block, from the parking area. The appointment was on time and thorough. They were able to confirm a diagnosis, provide a requisition for follow up and instructions as to what to do. After we had finished a staff member kindly wheeled my husband to the parking area designed for safely transferring a person from a wheelchair into a vehicle. The experience was very positive!

I came by for two totally different issues. One for deep knife cut which possibly reached to the…read morethumb bone. And the other concern was UTI. I checked in after one hour later they opened Sunday business hour, I waited about one hour to see a nurse who had pre interview and triage. And I got back to waiting room again, another one hour waiting, I could see nurse practionaer who was very helpful and empathy to give me some options for the treatment. I came for two different issues but they processed so smoothly. The waiting room was not congested and procedure area was so clean too.

Website said open Sundays. In reality. Closed…read more Would of been nice if they posted correct schedule. Especially on a weekend when it's already slower to transit around town. Wasn't really impressed. Years ago I came here for a note and they charged outrageous prices. And debit only. And doc was in such a hurry did not even ask if I needed anything else. And when I tried to tell him I had something else he tried to tell me can you go make another appointment for that What?? I booked to see you for my knee and a refill and I asked and talked about the refill and you want me to waste time booking another appointment to check my knee pain?? So they can claim one more fee from MSP? Unbelievable But today was semi urgent I did not have a lot of time. Sunday and Monday is what I have to find an option to get referral letter for MRI and ultrasound . So i grudgingly came here "3" clinics later. Those clinics either don't do referral letters (urgent care walk in) or walk in clinics (closed even though google said it was open)

I have been seeing Dr, Kevin Sheu for many, many years. He is the best doctor in the city…read more Actually, he has saved my life by prescribing right medicine at the right time. Thilaka.

My grandfather passed away in April, and has been receiving mail from this medical office for…read moremonths now. When my mother tried phoning in to alert them of this, the office receptionist claimed she "didn't have time to talk right now", that "the doctor was on vacation" and to "call back when he was back from vacation in two weeks" she was rude and snippy and proceeded to lecture and bite my mother's head off until my mother decided to hang up the phone. I tried calling twice now to save my mother some headache, and not only did the phone ring and ring and ring, but there was an incredibly rude voicemail message that greeted me to explicitly say not leave a voicemail and to call again another time. How hard is it to just be kind in today's world? With my grandfather now passed on I just don't want my mother bothered with old mail from a doctor he can't see anymore and didn't in his last two years of life before he transferred to another doctor. Do better Canway...

I was so happy to see this new clinic open near my work. I called and after 5 minutes of telling…read moreme all the times she can't fit me in, she finally gets around to telling me the doctor can't see me because I was in a car accident and the only 1 doctor they have that can see me is off until December. Really? Not impressed.

Not sure why it's still listed as a walk-in. Just went in and they said they aren't a walk-in…read moreclinic anymore.

Does not answer phone. Gets you to hit 1, or 2 to self book. But then the directory picks up on all…read moresounds and keeps saying sorry does not understand (background sound) and then 2x it does this then it hangs up on you. Waste of time. You cannot book unless you are in a quiet spot. Skytrain/bus stop/outside is too much sound.

Went in to discuss birth control options. The nurses and staff are super supportive. Generally a…read morevery sex-positive and confidential environment for younger folks. The nurse was very kind and patient, answering my questions, getting to know me, and offering me suggestions. Offered me free testing and recommended free vaccination that would otherwise be over a hundred dollars.

Not impressed with this clinic AT ALL. I went in there once and the doctor I saw was extremely…read morerude, wouldn't answer my questions or do anything at all. Another doctor LIED to my friend about STD testing, pap smears and birth control and now her and I both have to go to another clinic and actually talk to a doctor that cares. I know that they lied because I asked a doctor at another clinic about it and she said that everything the Youth Clinic said was not true and "silly". If you are over the age of 16.. forget about it. It seems as if that's the only age group that the clinic treats.

I will preface this review by saying I was quite weary before visiting this clinic just given the…read morebase of the reviews that were previously left. If it weren't for my back being in immense pain and this being the closest walk in clinic in my area and my family doctor being completely booked for the month, I may not have gone based off of the reviews, however I am very glad that I did go. My experience is mine only and I know when people are stressed and distraught that emotions can be quite high and sensitive and I would feel the exact same way if my needs weren't met but given my visit today I was very pleased with the service that I received from both the reception (3 employees I think one was being trained) and Dr. Khangura. The staff that were working today were very kind and clear with me as I was a new patient. They all wore masks and took each patient's temperature. I waited around 20 minutes before the doctor saw me as they were previous appointments ahead of me which didn't bother me as I knew I was going for a walk in versus scheduling an actual appointment. The doctor was very kind and patient with me which I really appreciated because I was in great pain. She took the time to explain things with me and I didn't feel rushed at all during my visit. In all honesty, if I didn't already have a wonderful family doctor I would probably want to get her as mine because of how attentive and calm she was. I think empathy goes along way and having a medical practitioner that cares is often, unfortunately, uncommon and should be really valued. I will also note that while I was waiting to see the doctor another individual had come by to drop off Christmas gifts for the reception staff and the doctor which was quite nice to see. I also overheard a phone call from one of the reception staff and it was very warming to me to hear how personable and friendly he was with her.

Was good for years but in the last 3 months new doctors or desk people or something. don't know…read morewhy they even have a phone number nobody answers it. My wife was trying for 10 days to get a new perscription. I had to drive there myself after my wife having no blood pressure pills for 2 days to find out what is going on. The guy gave me the perscription. I went to the Pharmacy and turns out this one was old and over 2 months old. So he gave me another one and it was the wrong pill. Got another week of pills for wife to find a reliable walk in clinic. The pharmacy said they heard many stories now about the new management in this clinic. I feel bad I had to leave one star. There should be a Zero star option.

Just the otherday i went here,appointment with my family doctor…read more My other physician for almost 16 years is retiring soon so im very greatful that i was accepted as new parient in here. Big Clinic shared by a group of pphysicians,clean waiting area is big enough to siit roughly 40-50 heads.,overhead paging syatem is available so you wont niss your turn,front desk personnels are very friendly,most of them are Filipinos. fraser area now specially this part is now paid parrking.$1.00 for an hour,there are still few spots free and far ones like the residenttial areas. Clean place,theres big TV monitor in the lobby which is their waiting area aswelll,lots of brochures there to read,some medical related hand-outs and reading materialss.. Wash room is clean. They are open from 8 am to sometimes 7:45 pm There is pharmacy there ao one complete stop

If you have an opportunity to go to another doctor/clinic, I would strongly recommend that you do…read moreso. My family doctor works there and given the fact that it's so difficult to find a GP, I'm stuck with it for now. The doctors that I've seen there have all been competent and attentive; that's not the issue. It's the medical system itself and the clinic's admin. The clinic itself leaves much to be desired. The waiting area can be best described as one you might have seen in Soviet Russia. I've always had difficulty getting through to make appointments on the phone, and when I finally get through, I have GREAT difficulty understanding what some of the receptionists are saying. When asked politely to slow down and speak louder, I've encountered attitude from some staff. Regina's attitude, accent and rapidity of speech is particularly poor; she doesn't listen and takes umbrage at being asked to repeat herself, speak slower, louder, etc. The rest of the staff at least tries. The admin is terrible; they seem disorganized and confused. I have to initiate follow up almost all the time, and they have very often dropped the ball on booking appts with specialists, etc. I've given the clinic 2 stars, rather than the zero I think it deserves, only because after I complained repeatedly about not being able to understand them, and expressed frustration to my doctor about support staff's inefficiency, they seemed to improve somewhat, although Regina's attitude still sucks. I've tried hard to connect with her as a human being to no avail. So I guess we have to complain and demand better service in order to have any improvement at all. So if you can, avoid this clinic.