Staff are amazing to deal with constant pressures all day. I go on a regular basis and they are…read morealways professional and very helpful and courteous. I never have to wait too long for my appointmen.

whomever is in charge should be embarrassed and lose their jobs…read more my wife has to go often for bloodwork often and she always has to wait an hour at least. what's the point of making an appointment in that case?

Very, very efficient folks. I got there at 7:20 am , 10 minutes before opening and I was already…read more6th in line. They opened a couple of minutes early to accommodate us walk-ins and quickly and professionally stacked our processes in order. A screen predicted our individual wait times, but the staff beat all the predicted times. I was treated worn respect, humour, and efficiency. Excellent service.

I've been to so many LifeLabs, I've lost count. But BY FAR, this is the absolute best site, hands…read moredown. Here are the reasons: -efficiency. They are appointment-based only. No walk-ins. So you are assured a spot and a time, with minimal waiting. -large and bright office, and impeccably clean. -FREE WI-FI. (This is a real rarity at other lab sites). -more services are offered here than at many other LifeLab sites. Examples: EKG's, cardiac holder monitors, etc. -Professionalism of staff. A female checked me in (I didn't get her name) and although she was somewhat aloof, she was thorough and organized and I had zero wait time. My tech was Ian and he was phenomenal. I have had to get cardiac monitors and EKG's frequently and he was the most thorough when it came to instructions and, wow, they even provide you with a mesh "vest" over the monitor (I never got that before, and it made a huge difference in comfort level and stability). And even upon returning the following day, the staff here remembered me and the whole "disconnect and drop-off" experience was, dare I say, pleasant. My experiences at this site were unlike any I've had at other LifeLabs, and this will be the only site I go to from here on in, for sure.

I've been to this location at least 3-4 times in the last 6-8 months for my standing order thyroid…read moreblood test (yes it sucks to have to be poked every 6 weeks). Upon entering you lineup with your carecard to check-in and then sit until your name and a corresponding room is announced. Save time by booking your appointment online ahead of time although be sure to let them know if you've arrived early like I did today (appointment was 1:20pm but I was able to be there just before noon). I prefer this location over many of the others in the vicinity.

This is where you check-in if you've over-indulged over the holidays like I did lol . That's after…read moreyou've met with your primary care physician of course . Surprisingly quiet for a LL , probably due to 1) appointments only and 2) no free parking . Their previous location in Aberdeen Centre allowed walk-ins , offered free parking AND easy assess to Canada Line . True there's a Capstan station coming soon but don't forget AC also has an awesome food court too . Just sayin'

Receptionist very efficient one of them can speak in English, Mandarin and Cantonese. Only thing…read moremissing is a display board with patient's name and appointment time that were seen in some other Life Labs location. They also welcome walkin and opens at 7:30 am. Easy park paid parking for $5 per hour is a bit expensive for Richmond but other than that it's one of the Life Labs that you can find appointments much easier than other locations.

Efficient if you have an appointment. The staff here are friendly. They are pretty fast with the…read moreneedle, which is a big plus. Free street parking nearby. Convenient location. Not the most private caralls or rooms for each patient that I've seen for lifelabs.

If you're going for blood tests, you'll find the staff here very efficient and quite friendly. The…read moreoffice is also very clean, and it opens nice and early at 7 AM. There's free parking in a lot just on the north side of the lab. They have about 6 "rooms" for collecting blood samples, etc, plus a couple of larger rooms for EKG's, etc. and, 2 washrooms for harvesting urine samples, etc. About the only negative is that it can get very busy here, with substantial wait times during peak periods. At 6:54 AM, there were already 6 or 7 people waiting for the doors to be opened.

Seems understaffed. Why Make appointments when you can't keep the time. Having people take blood…read moreand manage people Coming in for appointments is insane. Good luck

Pleasant Staff, seemingly doing there best to make Lab work Comfortable, quick and convenient.read more

A much shorter waiting period then you would expect. My friend broke his arms and we were in and…read moreout of there with in a few hours. Much better then what you would expect state side. When we first arrived there was a kid with a broken wrist ahead of us. He was also from the bike park. By the time we were done more then a dozen bike park injuries had shown up. No wounder the receptionist rolled her eyes when we said it was a bike park injury. We were just the first in a long line.

Nobody really wants to use this place, but it's there if you need it. It's staffed with friendly…read moreand knowledgable staff - this place probably sees more knee and shoulder injuries than the rest of the country combined! After five years and 700+ days of skiing, my body finally succumbed and I had to visit. I got in and out of there in about an hour.