Any Mom and Pop restaurant provides their customers with a larger single stall restroom than this company, with it's lucrative government contract, provides for it's patients as a waiting room. There is at best space for 10 people to be seated. It's not uncommon for 30 people to be standing around waiting. No space or seating in the hallway either. Make an appointment, show up 15 minutes before you're appointment, and you will be lucky if they have taken your information 45 minuets after you've arrived. Another half hour to an hour later and you'll finally be done. This is if you book an appointment, walk ins pretty much should book the day of work and keep their fingers crossed that it ever happens. This is their new facility. They were next door last year with adequate seating in the waiting room. I guess this is their version of "improving" things. No doubt this decision has more to do with shareholder satisfaction than patient satisfaction. Private healthcare showing it's constant diminishing level of service to service it's constant pursuit of profit. read more
