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2 years ago

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Dynacare - Dynacare - located at the rear inside Shoppers Drug Mart

Dynacare

(3 reviews)

Scarborough

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

Dynacare

Dynacare

(2 reviews)

Excellent facility. Clean, bright and spacious. All the staff are so warm and compassionate - I'm…read morealways impressed with how they handle the small children who have to have blood taken. I'm here every 3/4 months for the past 5 years and have never had a bad experience (knock on wood) PSA: Saturday and Monday mornings are pretty busy

Had to get blood work done so as per the websites request to make things go quicker, I uploaded my…read morerequisition and 'checked in' online. This allows you to wait at home until closer to your time so you aren't crowding a waiting room. Wait time was 60 minutes so I waited 40 and made my way down only to be told once I got there that the check in doesn't work. So I had to wait in line for another 55 minutes. If you know it doesn't work then maybe take it off the website ‍. And then when I let the staff know I checked in before they told me it doesn't work the response I got was 'the check in doesn't work so if it's a problem come another day' which is sound advice for someone who doesn't have a full time job that they had to take time off of to come here.. 55 minutes later staff comes out with my uploaded form from their website only to be told they can't take it like that because the website seems to change it when they printed it. Luckily I was able to forward the email from my doctor directly to them otherwise I would have wasted over two hours of my day and half a days pay. They really should have one day dedicated walking and the rest of the week done by appointment. But to clarify, the staff were friendly, clearly frustrated with how busy it was but they were nice. And the service was as expected. I got the blood drawn. My issue is that the mother company tries to be online with checking in and uploading requisitions but there seems to be a lack of communication and organization when the online communicates with the actual centre. I did not need to waste over two hours of my day.

LifeLabs - laboratorytesting - Updated May 2026

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