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Lifecare Solutions Corporate

1.3 (82 reviews)
Ultra High-EndMedical Supplies

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Ask the Community - Lifecare Solutions Corporate

Review Highlights - Lifecare Solutions Corporate

Vesty, my contact for travel equipment, has been patient with me and explains clearly what is required from me to get what I need.

Mentioned in 2 reviews

Read more highlights

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People searched for Medical Supplies 1,973 times last month within 15 miles of this business.

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MFI Medical Equipment - Month of December "update" with again ..not much information on my order.

MFI Medical Equipment

2.3(23 reviews)
0.8 mi

Pretty disappointed, went in person and wasnt even greeted properly. Just a lady who didnt speak…read moreany english turned away and said "hold on" and never came back to greet us or answer our questions...I speak spanish, was hoping for better hospitality. Is this what MFI's mission is? Ill be getting my medical supplies from another vendor and will not be recommending this place anymore. People complain about no jobs but the. we have people with jobs who don't wanna work! Shame. I USED TO like this place.

I placed an order for an infant scale on March 2nd. The estimated delivery at check out was about…read moreMarch 12th, I believe. I received a shipping update email moving the delivery to April 4th(ish), then another email moving delivery to March 25th(ish) and then a third email moving delivery again back to April 4th(ish). I emailed the company on 3/23 to ask if there was a problem with shipping and was told everything was received correctly and they were working on shipping it out. As of today, 3/29, it STILL has not shipped. Had I known I would not receive this for over a month after purchase date, I would have bought elsewhere. Zero transparency in shipping. If you need something in a timely manner, shop elsewhere.

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MFI Medical Equipment - Where I first made my purchase in October. And STILL waiting, and it's December 19!

Where I first made my purchase in October. And STILL waiting, and it's December 19!

MFI Medical Equipment - I already tried to initiate a return, and this was the response. On the same day the order was delivered.

I already tried to initiate a return, and this was the response. On the same day the order was delivered.

MFI Medical Equipment

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Apria Healthcare - How to send a photo before I could post

Apria Healthcare

1.3(296 reviews)
0.1 miScripps Ranch

Due to a work injury I am now on o2 , it sucks trust me. I have had to jump through hoops to go on…read moreservice I gave had two portable concentrators die in less than a month. They need to source from better companies it takes years to get hold of their customers service team the warehouse guys are great Their billing sucks and is useless

Steer clear of this sham company! $40.5 Million Settlement:…read moreIn December 2020, Apria agreed to a $40.5 million settlement to resolve allegations that they submitted false claims to federal health programs (Medicare/Medicaid) for expensive NIV rentals. My experience is absolutely horrible... After nearly ten months of successful billing and receiving payment from my insurance Apria suddenly become incapable of billing my insurance although no insurance coverage changes had occurred. Funny that Apria could not bill my insurance only near the end of the ten-month contract. Now they have sent my account to "collections" and demanded that I return the equipment. The letter said I had seven days from the "date of the notice" to respond. Interesting that the letter was dated 10 days prior to me actually receiving the letter. So, no way to return equipment within seven days. Obviously according to the contract the equipment was completely paid for (except they stopped billing my insurance). I have provided my insurance information about a dozen times and Apria finally got it right the last time and it looks like my insurance has finally received Apria's most recent request for payment. I recently called and re-provided all of the insurance information and was told by your rep that they had put a note on my account about the insurance information and that I should check back in 30 to 45 days to see the status. A few days later Apria sent me a notice/bill indicating that my account was going to collections. I called and spoke to one of the Apria reps and was assured that insurance had finally been billed and that my account was NOT going to be send to collections. Then next day I got a bill/notice from Apria's collections agency. Phone connections are always horrible with static and disconnects. Apria agents are barely able to communicate effectively and do not seem to understand what they are doing. Apria's website provides a means of updating your profile with insurance information, addresses, phone numbers, etc. but it never saves the updated information. Hard to believe Apria still in existence with such horrible service and performance.

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Apria Healthcare - Front lobby...

Front lobby...

Apria Healthcare - Lobby

Lobby

Apria Healthcare - Tried to call back to cancel delivery and they send anyway. Wheelchair also lacks attachment and tries to get back during rental period.

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Tried to call back to cancel delivery and they send anyway. Wheelchair also lacks attachment and tries to get back during rental period.

Kadence Healthcare - Barbara J Hernandez

Kadence Healthcare

2.8(35 reviews)
3.2 mi

I had to have some oxygen equipment swapped out today. My home unit quit working. And I was having…read moreissues with my portable unit. I made a call to Kadence Healthcare. They got on it immediately and had a technician scheduled for my swap out! The tech called me with an ETA of a little over an hour. I live 60 miles east of San Diego, so of course I expected it would be awhile. The young man, Luke was the technician. Luke has been to my home before to set up equipment for me and he remembered who I was. That is something that us older folks appreciate. It makes us feel like we have made a positive impact on the younger generation. Luke brought me a brand new machine. He was sure that I would be pleased with my new equipment. He wasnt wrong either! My new machine is whisper quiet. I do love it. He was very helpful in explaining the new equipment to me and also on the use and care of the equipment. I have had other technicians out in the past, but none were as helpful as Luke has been. Thank you Luke, I hope that Kadence takes care of you and treats you well, as I will be asking for you personally if I have to have anyone out in the future. I highly recommend Kadence Healthcare. Maybe you will be as lucky as I was to get Luke as your technition. Sincerely, Barbara J Hernandez

Poor service. Can't get a straight answer from the person on the phone. After several calls…read moreregarding my order, it's not worth the energy if I'm having to repeat myself after each call. No longer doing business with Kadence.

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Kadence Healthcare - Manage your health for you and your family.

Manage your health for you and your family.

Kadence Healthcare - Philips-Respironics DreamStation

Philips-Respironics DreamStation

Kadence Healthcare - Portable oxygen concentrators help you live and enjoy life without the restriction of oxygen tanks.

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Portable oxygen concentrators help you live and enjoy life without the restriction of oxygen tanks.

Numotion

Numotion

2.3(10 reviews)
1.6 miMira Mesa

This company is completely incapable of quality, timely service. I've been dependent on them/at…read moretheir mercy for five years. At this time, they have abandoned me without my tilt-recline power wheelchair for 4 weeks. I've had to cancel and reschedule 5 doctor's appointments, rehabilitation, and even a specialist that I'd waited several months to see and now must wait another several months. Every order I've had through this company over the course of five years has resulted in at least one wrong part. Sometimes it's the wrong seat size, sometimes it's the wrong caster wheels. There's one service tech in San Diego who refuses to accept the recommendation of other service techs. He didn't install the parts required to fix the battery loading parts though it was identified by the previous tech. There are no direct lines to anyone in any dept. The call center is in the Phillipines with employees without English listening comprehension. So everything must be stated, restated using different words, asked what they heard/understood. Everything must be re-explained at every transfer to the next person. Birthday, name & address must be given to each person transfered to though given to the very first person who answers phone. They're incapable of streamline service. Abandoning ppl w/o medically necessary equipment. Gross Negligence! ******* Mike, the technician visiting from Los Angeles is stellar. He identified what was wrong, ordered the parts needed to fix it, adjusted my chair to improve comfort, and was extremely kind. If I was only reviewing him, he deserves 5 stars. Hopefully the rest of the NuMotion can follow through and actually get me the parts he ordered in a timely fashion. It's been 4 business days so far and I've not yet heard from the Office. NuMotion desperately needs to improve their intra-office communication. They have double ordered things like my wheelchair seat, demanding I sign things saying I'll pay for them out of pocket. Not realizing they already delivered my new seat cushion. They also have multiple people contact me individually for orders, insurance, billing. It's too many cooks, spoiling the pot. They order the wrong items, not realizing they need to order items for the chair they most recently delivered. It's taken more than 6 months to get castor wheels for chairs, the right mount for a Speech generating device, the correct head rest. Their power wheelchair support changed their 24/hour number so now there's no support after hours or on the weekends when my chair blows a fuse going up a hill or malfunctions after just being fixed at their office. The number of emails exchanged for a single order or repair is astronomical and every person who talks to me has different, conflicting information. Calling the local number of the on site Customer Care Coordinator, went straight to voicemail when I was trying to find out if the repair was finished, so I had to call the national number. The customer service person I spoke with kept using future tense and past tense words in the same sentence, making it very difficult to understand whether my chair was ready for pick-up or not yet ready, likely a language fluency issue. I knew I needed to coordinate a 40 minute ride to go retrieve my wheelchair, and I knew the office Voicemail said it closed at 4:30pm, so I knew I needed to get there before it closed because no one would Wait after hours for me to pick it up. I finally decided to go anyway. The office called me at 4:10pm to let me know the chair was ready for pick-up. Had I waited until their call to get it, I would have not arrived before the voicemail said it closed. Gratefully the chair now works and it is comfortable. Both Stephen and Tommy, the NuMotion techs who come to my home are kind and knowledgeable. Both seem to be at the mercy of a company that struggles to communicate amongst the ranks. NuMotion need to streamline their business and train people in how to communicate. It's hard enough dealing with a progressive motor dysfunction. NuMotion adds significant stress to the equation.

UPDATE (August 21, 2025): ownership responded to my original review found below. They asked me to…read morecontact customer care. I sent an email to customer care. Their customer care responded with an email saying they would contact me in 1-2 business days. It has been 2 weeks now. And still NO contact from the company. WOW!!! August 6, 2025: If you have a choice, I DO NOT recommend utilizing Numotion for your wheelchair maintenance and/or repair needs. My insurance company only works with Numotion, so I had to utilize them unless I wanted to pay out-of-pocket. My experience with Numotion was one of the worst experiences I've ever had with a business. I had 2 simple maintenance needs: *Replace a joystick box small rubber boot; and *replace my 2 front pneumatic caster wheels. This simple maintenance literally took 4 months to complete. None of the delay was caused by me. I had to have a friend put on 2 new caster wheels while waiting for Numotion because the tire tread became bare while I waited. MORE FACTS: *Numotion had to schedule the work for 3 different days because on 2 occasions they brought the wrong product. *Numotion overcharged me and I had to figure it out and request a refund. *I spoke with multiple people in the USA and overseas who provided me with incorrect information on more than one occasion. *I was told that Numotion only has one technician for my county which has over 2 million residents. I understand that the service Numotion provides is challenging, but the company needs to figure out a way to provide (quality AND timely) services for which they contract to persons in wheelchairs who depend on those wheelchairs for their mobility each and every day. I welcome any response to this review from someone in management at Numotion. I would be glad to have a phone call with Numotion management to share more details about my experience and to share some suggestions to improve their services going forward.

Lifecare Solutions Corporate - medicalsupplies - Updated May 2026

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