I've been a member at lifetime for about 3 years now between having a membership and actualy working there (worked at the one in Columbia MD a while and here for a few months) and overall it's a good gym. The biggest complaint is obviously the price ($83 a month is kind of high). But you get so much out of that. Especially if you kids and use the day care as well as take part in the free classes(spinning, Pilates, ect). I do some rock climbing and also use the pool a ton outside of the actual gym portion. If you go around peak times (5/6PM) it can be hard to find a weight bench sometime but overall it's not too bad or worse than any other gym. The locker rooms are really nice and offer free razors and shampoo/body wash for patrons. They also recently have gotten bumper plates for a certain section. I really appreciate this as I like to do olympic lifts...The only complaint is that they used to lock them up all the time and we couldn't use them ( I was told liability issues) but for the past week or two they've been unlocked so hopefully that's changing!! read more

I went as a guest and this place has a nice facility, with premium materials used in the pools/saunas, etc... and a good variety of cardio machines, but good luck finding any sanitizer to wipe down the equipment (I don't think they provide it) and I didn't see the staff wipe it down, either. Also, it would be nice for what they charge for them to have a shampoo/conditioner/shower gel dispenser in the showers and lotion in the locker rooms. My gym costs a tiny bit less and has these things - they might not be as large, but I will stick with my other gym. Also, they don't have individual TVs on the machines - I haven't been to a gym with this price tag that didn't have this feature in many years. read more

this gym is ok. for the price i prefer gold's gym right up the street, which has far better equipment and cardio machines. had an encounter w/ GREG~ he was a little rude and spoke down to me.. now i'm definitely not coming back here. read more

Overpriced, stinky, and crowded would sum it all up. This place is definitely overhyped, the weight room is tiny compared to the cardio area and there's a serious lack of equipment given the size of the gym, there's only one of most machines which means you're going to have to wait after every exercise for something to become available. As a matter of fact I'm typing this as I wait for a rack to do deadlifts on one of the less busy evenings (Friday) and I've had 15 mins to come up with this.. the locker rooms are nasty and smell like bleach mixed with urine because they simply spray over everything with bleach to clean it up. If you want to workout evenings 5-9 don't come here all you'll do is wait and wait and wait. The equipment for the most part is old and outdated. Also the staff is like a cliquey cult that only communicates with their friends and give everyone else a dirty look. Save your money and go elsewhere. read more

Exemplary service. Friendly staff. Clean. Fun place to get healthy. Great place to relax and unwind. Their outdoor pool is a great place to get tan. I always look forward to it during the summer. I always feel fresh and like a new man when I leave. read more

Good thing about gym is group classes such as yoga, zumba , dance and more but bad part is the gym is huge with lots of equipment, used to be clean and nice but now indoor and outdoor pool is not clean at all very nasty! I got infection few times and doctor said because of the pool and jaquzi . bath and shower not clean at all lots of towel on the ground! Dirty dirty which is disappointing. -Dirty locker rooms. For the high membership dues required I am expecting the locker rooms to be immaculate at all times. Not the case. Even during slower times of the day the locker room would smell bad, have a dirty floor, and have used towels strewn about. All the showers were grotesque with soap scum everywhere. I doubt the showers were ever cleaned well while I was there. You are paying high but not getting what you expected! This was the thing that ended up causing me to cancel my membership. Lifetime's $80 dues do not live up to the service or experience you'd expect for that price! read more

It is big, relative clean, not very crowded (for swimming), has nice equipments, good sauna rooms, kind staff. Price and service is good too. read more

I love all the ladies at the spa. Always smiling and welcoming!! Norma, I love your manicures and Angela, I love your smile and energy!! Also, love what you've done to the place. read more

Great gym for stuff available and size, but it is extremely expensive. We are switching gyms because of this. When telling the employee we were leaving, he didn't really seem to care much about loosing clients, either. read more

Norlana does a great job with waxing and facials! Spa is clean and the front desk staff is very kind. I feel lucky to have a great spa at my gym. One stop shop! read more

I was a member there for 2 years, forking over thousands of dollars to them. Upon having to quickly relocate across the country for a job, I had no choice but to cancel my membership via telephone. Mind you, I was on a month to month contract. So when I called to cancel my membership I was told that was impossible to do over the phone--because they were protecting me from my membership accidentally getting cancelled. I spoke to numerous employees including the manager, all indicating the only remedy was to cancel my membership in person or via certified letter. Well, it took a week for the certified letter to arrive back in Virginia and then my membership was finally cancelled. However, for some reason, Life Time feels they have the right to charge me for an extra month beyond the one in which my membership was cancelled. Draw your own conclusions about this business. read more

I'm new to the area and trying to find a new club. I'm not a neat freak but Life Time is pretty dirty/slimy. It's probably the dirtiest club I've checked out so far. The pools have a lot of junk in them. You definitely need a shower after getting OUT of the pool if you can find a shower that's been cleaned recently. The personal trainers stand around and do more talking than training. The salespeople are like used car salesmen. They will TELL you anything to get you to sign. It's run by incompetent people who don't care about anything. I mentioned this to one of my coworkers. They said they had quit Life Time years ago for the same reasons. Also, they said Life Time will be a big pain when you go to quit. I won't be going back. read more

I used to LOVE Life Time and recommend to all my friend, but today on 06/12/18 around 12-1pm I had very bad experience, I came to the pool with my kids, the lifeguard ( young man) on front door didn't tell me the outdoor pool doesn't work for families, so we went outside with my kids, everything was good, than I asked my daughter to take a picture of me and my son by lifeguard's chair, he wasn't there, it took us a couple seconds, then he imminently came to us and told me - You can't touch this chair, and moved it away from me, like I was doing something really bad with this chair. Than my daughter's ball accidentally went on another side of the pool, she was going to get it, she is 10y.o and she can swim perfectly, but he came back again and said you can't go get it, only your mom can do it, but I also couldn't because I had 2y.o son with me, but lifeguard ( young man) he didn't care, didn't help and just walk away. So I asked my daughter hold my son so I can go get a ball, 5 min later he came back and said you are actually not allowed to be in outdoor pool because it doesn't work for families, only indoor pool. What can I say, it is terrible attitude towards the pool visitors. read more

Clean, lots of nice convenient services for members, clean locker rooms friendly staff

I use yelp often, however I have yet to have an experience, so positive or negative that has inspired me to write a review. Typically I would rate the gym 5 stars. I like it. And the high cost is worth it for myself and my family. The kids love it! But a recent experience had left a bad taste in my mouth. While Lifetime Fitness in Ashburn is infamous for their covert and sometimes overt racism, I had no idea they were adding sexism to the list of all the other wonderful amenities available at this center. Truthfully the concept of Lifetime Fitness is fantastic. And in most cases the application of it is second to none. Having been a member for over 5 years I have seen some fantastic changes over the years. I have also witnessed some amazingly disturbing behavior in terms of racial sensitivity and sometimes outright racist behavior. Just ask any current or former employee. To be fair, I don't believe it is company policy, but I do think it is tolerated to the point that it may be considered condoning the behavior. Unfortunately it is a part of the world we live in. However today I witness the most ridiculous, insulting, obnoxious display of sexism I have seen in years. As a member we have access to the entire gym and it's classes. Again, part of the perks. The one thing they don't have is crossfit. Of course anyone who has been in a crossfit box knows the fitness center is not necessarily conducive to most crossfit workouts. So a group of women and the occasional man or two try to get together for a crossfit inspired workout. Today myself and two other women (all current, paying, members, with a combined total of 9 children who pay $10 each per child in addition to the $80+ membership fee), were working out. Two of the women are in pretty good shape, the other still with a ways to go on her fitness journey. One would assume, your workouts are your own, and I would have never thought it appropriate for staffers to watch your every move. Knowing this makes it difficult to give it everything we have and to push ourselves through the workout. Anyway, on Friday 6/28, Out of no where we were interrupted during the cool down/stretching part of our workout by the Personal Training manager. He proceeded to tell one of the ladies that she is not allowed to train people in the gym and that only Lifetime Fitness trainers are certified to train in the gym. Ok, I can understand that. When she explained, we were just a group of people working out together and encouraging each other to push ourselves; he continued insisting that she was and that Lifetime isn't responsible if someone gets hurt using the equipment. Totally understood, but he continued on despite my explanation that working out together helps me personally by giving me the confidence to do free weights amongst the bodybuilding types that populate the free weight area. He was polite and professional about it, true. But being polite and professional while being ridiculous and sexist, is lipstick on a pig. Besides, isn't acknowledging liability tied into what we signed as part of the membership agreement? Aren't we paying a combined $350+ a month to use all parts of the gym? Is this a conversation was had with the 4 separate groups of men working out on the free weights? Is it sooo inconceivable that women may want to push their fitness plateaus and increase their strength by something other that the weight machines? It's it because women have no idea of using weights as a workout, unless some 20 something cocky, obnoxious, semi-fit kid that is certified by Lifetime, is beside them looking condescending, bored, and checking out girls for $69 per hour? I have a suggestion to the trainers who undoubtedly complained to the Training manager... Pay attention to your clients. They are paying you! I don't appreciate the fact that big brother is watching and reporting even at the gym.. and just so you know... Women are strong, powerful and capable of more than whatever little you give us credit for. Trying to prevent its from working out and training together isn't going to convince us to sign up with one of your "trainers!" Oh and business 101, Customer Service is Key... I will be sending a complaint to the corporate office and I still write an update on their response.... smh read more

Best gym in the Ashburn area. It is a little pricey but if you work out it is definitely worth the price. Go in and take a pass to get a feel for the gym and see if its worth it for you. read more

Been a member of Lifetime in Sterling since 2009. Have had an Onyx membership giving us the ability to visit gyms in the area including Reston. Found out today when new cards arrived showing Platinum on them that Corporate had downgraded our account due to lack of usage. Ummmmm excuse me?!!! What do they care if we go to the gym or not -- we get billed every month so it is really none of Corporate's business. They get our $$$ so why do they care? Finally got to speak to a manager at the Sterling/Dulles location who assured me he would reach out on my behalf to see if they can change me back. Mind you I got zero communication or notification about this change that was made to my account WITHOUT my authorization or approval! I get emails from Lifetime all the time about Guest policy changes, letters come when our rates are increased. Didn't hear squat from anyone at the gym about this. While I want to believe the manager that this is Corporates doing, I am not so sure. My account got downgraded the same day we brought our now 12 year old daughters in to get cards - as we had been instructed to do. Seems super shady and suspect! Most likely will leave but am going to give the manager Chris a chance to fix this. read more

Pretty decent experience so far. One of the pro's that I do enjoy about this gym is that it's open 24 hours. So it's great for me when I get off of work if I'm working the overnight shift at my job. The one time I went in the evening (around 9 pm) the place was packed with people and by the time I left ( around 10:30 pm) it had quieted down quite a bit. There is plenty of work-out equipment to jump on to. Lots of different treadmills to try out, stair machines, elliptical machines, bikes, and other machines to work out the different parts of the body which I think is cool because the leg machines are all in one row together, the core machines are all together, etc. Haven't been in the pool yet but I will when the weather gets nicer. I have been going in the mornings after work and the place is a little busy due to those people who are going to the gym before they head off to work. I'm going to try out one or two of the yoga classes when I get a chance. And I do like how they have several different types of yoga classes during different parts of the day. The cafe is pretty good, I haven't really tried much on their menu but the strawberry sunrise smoothie is wonderful as a post work-out drink. Their egg salad is pretty good as well. read more

Love this gym!!! My kid's and husband love it, too. Very friendly staff, clean, lots of choices and always new classes to try. Also, love the spa! Just got my hair done for the first time and LOVED IT! read more

While your gym may be great it doesn't seem that ANY gyms have heavy bag or mats. That is ALL i need for my workout and NOBODY has these or the space to do mat crawls. read more

Please remove the grey haired douchebag that slams all the weight machines around, grunts like a pig, and has a big wad of chew in his mouth. This is in the weight machine area, always has a sweatshirt, or long sleave shirt on(had some Native American training crap shirt on today). You have a nice gym, but since this special person popped up this week, it is lame, and your staff walks by like they are blind/deaf(probably scared of this lunatic). read more

I had the most amazing massage today with Catherine. It was truly the most wonderful experience and by far the best massage I have ever had! The salon was so beautiful and full of great energy. Kristen was very kind and helpful from the moment I booked my appointment. I can't wait to return in 2 weeks:) read more

I have been a member of the gym for several years, but it really bothers me that I have to move my schedule around their swim class schedule because they have those scheduled at the hours when people who work would be able to come to the gym. I primarily swim and I went yesterday to swim. I swam for 5 minutes and was told the lane was reserved for the kids (they should have a sign) and I needed to get out. There were two "free" lanes that I could use (which were not free). I raised to the management and was told that I should get here before 4:30 pm or work out after 7:30pm. I have a job, I can't exactly leave at 1pm so I can get my work out completed before 4:30 and I have to head to work at 5am so working out after 7:30 doesn't work out either. Obviously the kids are on vacation, but they have to schedule the kids so it gets in the way of peole who are working. So great gym, great pools, but unless you are a stay at home mom or you don't work forget about using them. read more

Beautiful, clean gym. I love this place. I have been a member of a few different gyms and by far Life Time Fitness has been the cleanest of them all. A little pricey, but you definitely get what you pay for at this gym. read more

I've been coming to lifetime for a little over two years, and I still love it! The people working there are so kind and inviting. I've gotten close to many of the workers, and they're all so awesome! I feel like I'm not going to a gym where I'm judged, I feel like the people genuinely care about the wellness of their customers. Without lifetime I would not have lost 70 pounds, began long distance running, or lifting. The locker rooms are one of the main reasons I signed up for the gym, most gym locker rooms STINK, but lifetimes smells awesome. I would never take showers at any other gym, but lifetime makes it easier. There are always clean towels, clean showers, shampoo, conditioner, razors, face wipes, etc. it makes life so much easier and makes you want to go workout there. I've been to a different lifetime in Minnesota, and it still doesn't compare to how great this one is! Needless to say, I told my fiancé to move up here because there are no lifetimes in Virginia Beach... That's how awesome it is! read more

Very dishonest regarding fees and use of personal information. They sell your personal information to third parties and instantly you start getting spam calls on your cellphone and mail vouchers. They also forcefully signed us up for a lifetime magazine. I didn't find out until the charge showed up on the credit card. The only way out of this is to opt out. Very deceiving. Also, at the time of signing up, they requested I pay a signup fee. I denied the membership because no one charges signup fee any more and there are many other options in the area. Then they said they will waive the $25 signup fee but after 5 mins they came back and said that if I pay $25 initiation fee, they will give me a $50 gift card which can supposedly be used at the cafe to buy food. At first I was okay with this but soon figured that this was another one of their ponzi scheme. Once the $50 showed up in my account as LT Bucks, I got excited to use them. I went to the cafe and ordered a sandwich only to find out that LT bucks can only be used online. Then i went online and most of the items were accessories no one needs like lifetime shirt, etc. When I finally found the one thing I could possibly think of spend my money on, it turned out to be 2x as much pricey as amazon and walmart (exact same product). I figured that I am getting a 2x return on my $25 so I won't lose much if I purchased the item so I proceeded to check out only find out that there was a $25 shipping charge! Another waste of time. Everyone that I have dealt with so far have proved to be incompetent. After a couple emails back and forth, the store manager also stopped responding. Definitely not worth the time!! read more

THIS PLACE IS A DUMP! I was using Yelp to find a new club and happened to come across the review by George H. By his review, it sounds like he's an employee writing an advertisement for the club, blind or in the wrong club. I go there at different times of the day multiple times a week. They have awful GMs and sales reps. The GM, if he's there, is usually in his office with the door closed most of the time or talking to a salesperson in the hall. You don't see even the people who are supposed to be cleaning the place actually cleaning. Frequently, the cleaning people are walking around doing nothing, talking with other employees or missing in action. There always of trash and used towels laying around. As for the towels, fluffy isn't a word I would use to describe them. Most are pretty old thin and sometimes so worn the Life Time label is thread bare. Usually, it takes at least 2 or 3 towels to dry off. The showers and the pool area can be pretty disgusting at times. This includes mold being around for weeks or months, garbage in the pool. The equipment can stay broken for weeks at a time. The only reason I keep the membership is because I travel a lot and I go to Life Time in other states. They run and maintained so much better. It's a night and day difference. It's sad that I have to come back to what so far is the biggest dump in the system. I was talking to a friend who joined Life Time in another state and moved here. He and his family quit and said the was management was pretty incompetent. I have to agree with him. It's not that hard to keep a place clean if you know what you're doing. IT's A BASIC EXPECTATION especially at these prices. read more

The gym in Reston is poorly managed at best. Please note the required training of their swim instructors. They require NO Red Cross certifications!! They provide their "own" certification which is about half the classtime offered by the Red Cross for Water Safety Instruction. Next, their pay is abysmal hence why the staff quality is so poor. The swim instructor pay starts at 14 dollars per hour, and you have to purchase your own uniform and pay for your family to use the gym (at a 20 percent discount of about 90 dollars a person). The pay is about 6 dollars less per hour than competing facilities. As a potential member, I would be very concerned with the high turnover and underpaid staff bc that can only downgrade the entire workout experience. Clearly it's not a good place to work..or work out!!! And their potential employees have to recite the mission statement and corporate objectives during interviews and when prompted while working. It should be called "LAMETIME" and not Lifetime. read more

Life Time Athletics in Reston... They built a great facility, they are expensive, but for the money you would expect a good service, right? I read another review about pool team, how come they hired such a not professional people there? I'm currently a member, paying probably the highest price - for the whole family, for all my kids, kids club and classes... I can't say much about other programs, but the management at swimming place is just soooo bad. First of all you should always go this place and try to find a person if you any questions. You call, you get the machine - they NEVER call you back. I have a little baby on my hands, it's not easy for me just to go there and find this person, and just talk. WHY DON"T YOU CALL BACK when people keep leaving you messages?? My daughter was signed up to a swimming class We went there a whole month, skipped one class because she was sick and next time we came - she is not on the list. They let her swim this day, then came to me and said the superviser will come talk to me and they want me to come other times for a class. Well only this time worked for me, why change? Without even asking me. And of course nobody came and of coarse this lady wasn't in her office and of course I left a message again and yes - no one calls back. My friend said they also ignoring her, she just gave up. Very unhappy with this place. Ignorant personel, where do they find them?? I also didn't have a good luck trying to talk with other people there, I was put on hold 5 times and had to call back again and again. I just want to quit. I really like the facility but no good people work there. So sad. read more

This gym is the gem of the Washington, DC metropolitan area. What sets it apart is its incredibly caring staff and the GM's dedication to keeping it impeccable. I recently took my 8 and 12 year old daughters there and my oldest brought her friend as a guest who recently lost her mom in a drunk driving accident. She expressed an interest in taking a yoga class and the amazing Angela who is in charge of classes there pre-arranged for the instructor Rhonda to take extra good care of her. She walked out of her class a new person and said she had peace about her mom's death for the first time since she died in June. Wow! We were all in tears afterward since she truly seemed like a new person. I shared her amazing experience with the GM Alex and he gave her family a 7 day pass to enjoy the club. You just don't find this kind of compassion and genuine caring in other places. Thank you Angela, Rhonda and Alex for being true angels to a girl in need and lifting her spirits. My hat's off to you for genuinely wanting to make a difference in the lives of your clients and not making a quick buck. God bless you for being a light in this crazy, increasingly dark world. :) read more