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Extra Space Storage

Open • 6:00 am - 10:00 pm
Updated a few days ago

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iStorage

iStorage

(13 reviews)

Southside

After exploring several self storage locations, I settled on the Loretto Rd iStorage because it was…read moreclean, convenient, safe and the staff Is great. Just needed a small space in air conditioned facility. The sign-up staff was very helpful. Each time I have stopped in to pay my rent, I was more impressed. ***COVID-19 operations. They are staffed during business hours, wearing masks and with plexiglass shields and practicing social distancing. My interactions to purchase packing supplies (much cheaper that big box office stores) were handled well and even had help getting material to car. They are just so nice.

We rented a unit at this location in March after moving from south Florida. This facility appeared…read moreclean and safe with a large exterior fence and a secure warehouse area that required a security code to access the complex. We packed the contents of a large moving truck into the warehouse while remodeling our new home. A short time later the gate to the exterior fence malfunctioned and has been left open and as of this date is still broken ,so basically anyone could walk onto the property After paying for the month of June we were going through some of our personal items and the door to the unit broke. The attendant of the property quickly responded and informed us that they would repair it but it would not be repaired until the next day. We informed her that we had a large amount of valuable property contained in the warehouse and it could not be left open especially with the outside gate wide open and the door to the warehouse open. Because of the circumstances we were forced to remove the contents of the warehouse. We found a place to move it and removed our property that afternoon going into the night. My wife and I moved approximately 2000 pounds of furniture and personal items. We paid the month of June and this occurred on the 16th of the month and they refused to return the prorated amount of money we were due. Apparently we were supposed to leave our property in an open unit with absolutely no security. Extremely disappointed

Extra Space Storage - selfstorage - Updated October 2026

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