I've been a client here for several years, and recently I made an honest mistake while…read morescheduling--resulting in me missing my appointment and showing up the following day, thinking that was the correct time. I fully accept that the scheduling error was mine, and I understand the policy of charging for missed appointments regardless of the reason. What disappointed me was realizing afterward that I had paid for a full hour and yet no one took two minutes to call and check on me, confirm whether I was on the way, or even let me know I had missed the appointment. A simple call would have made a huge difference: I would have known I'd made a mistake, been aware a charge was pending, and I wouldn't have left work early the next day thinking I still had an appointment. What felt especially ironic was that in the past few months, I have had two same-day cancellations from Float Robins due to issues with the therapist. I didn't complain at all--I gave them grace and kept scheduling. So to then be told that "things occasionally come up with the therapist," while not allowing the same understanding for a loyal client, felt unfair. Things come up for clients too. Why is that acceptable for the service provider, but not the customer? I shared my experience on Facebook, suggesting that a quick courtesy call for late arrivals would be helpful. The owner commented publicly, referencing my "bad" (but honest) Google review and claiming I booked again afterward--which was not true. I had booked with a different business. I found it unprofessional for the business owner to try and publicly shame a customer, rather than accepting feedback and showing appreciation for years of loyalty and continued support despite inconsistent communication on their end. At this point, I won't be returning. I want to support businesses that value their clients as more than just a missed-appointment fee. My hairdresser would have called. My doctor's office would have called. The personal touch matters, especially in a small business--and unfortunately, it's missing here.

4/24/26 This place is absolutely HEAVENLY!! I got a 60…read moreminute float, a 60 minute Therapeutic massage, and a 30 minute Halotherapy. The float: an absolute dream! I honestly felt completely weightless and could feel my anxiety slipping away. Not going to lie, it took me a few minutes to get used to floating naked. There's a button to change the colors or turn it off (I had it on blue), you can either float in silence or have music playing (I had music). They supply bathrobes, towels, and earplugs for the float. The shower they had me use before and after was clean. The shampoo, conditioner, and body soap for the shower smelt amazing. The massage: I've never had a massage before and I'm mad at myself it took me so long to get one! She asked me if I had any areas that needed to be targeted and I informed her that I carry my stress on my neck and shoulders. She made 25+ years of stress melt away like it was never there in the first place! The room itself was dark, warm, and inviting. There was a sound machine playing therapeutic music and I swear I dozed off at one point. Halotherapy: it felt like I was sitting on a beach chair, listening to the waves, and breathing in the salt air. They had a peppermint oil diffuser on, a fan blowing, and a projector that was displaying stars and moons. The weighted blanket that was provided was just the right weight for me. I finished my float a little early so I got to experience the glow room. It has an entire wall of LED flicking candles with the most comfortable chairs, pillows, and weighted blankets I've ever experienced. They also had a sound machine playing rain sounds (which is my all time favorite relaxation sound). I never wanted to leave that room! All in all, I wish I could give this place and my experience more than 5 stars. I will absolutely be trying to make this a monthly thing and will definitely recommend this place to anyone who will listen!

Anna gives great massage helped me with hip pain already made next appointment…read more Looking forward to next massage

From the owner: Welcome to Harmony Massage, your go-to spot in Warner Robins for stress relief, pain management,…read moreand full-body relaxation. Whether you're recovering from long work hours, chronic tension, or just need a peaceful escape, our licensed massage therapists are here to help you recharge—mind, body, and soul. We specialize in Deep Tissue Massage, Swedish Massage, Trigger Point Therapy, and Reflexology, with personalized sessions tailored to your needs. Looking for a couple’s massage or a last-minute appointment? We’ve got you covered. Clean. Professional. Centered on you. Walk-ins welcome or book ahead for guaranteed peace of mind. Open late for your busy schedule. Conveniently located in Warner Robins, just minutes away. Come experience what real harmony feels like—one session at a time.

Great experience. I would like to have for my back shoulder and hip 3 times a month for pain…read morerelief. The staff is very kind and knowledgeable

The one start review is not inaccurate. Heavy cigarette smell. Sketchy behavior. They seemed…read moresurprised to see a customer. Asked for payment upfront. After a bit of awkward staring she showed me to a room to wait. I just needed a quick back massage and she did a sufficient job. It isn't high quality or in depth. If she finds a knot she works it out, other than that it was just a moderate pressure rubbing and squeezing of the skin. If you're aching and in a pinch it'll do.

Best spa I've ever been to! Friendly staff and the owner is very knowledgeable! The facial was…read morespectacular! The decor is lovely and very clean

Mia is a warm, attentive, and genuinely focused on making you feel comfortable from the moment you…read morewalk in. Nothing feels rushed -- she listens, and creates a calm, personalized experience. If you want someone who's professional, kind, and easy to relax with, Mia is an excellent choice.

I stopped by this foot massage store and was blown away by how relaxing and rejuvenating the entire…read moreexperience was. From the moment I walked in, the atmosphere felt calm, clean, and welcoming. Jenny was friendly, attentive, and clearly skilled at she did. The massage itself was incredible -- the perfect balance of soothing and therapeutic. They paid attention to every detail, working out tension I didn't even realize I had. I left feeling lighter, refreshed, and genuinely cared for. What really stood out was how professional and thoughtful Jenny was. She made sure I was comfortable the entire time and customized the pressure exactly how I liked it. The prices are very reasonable for the quality of service you get. If you're looking for a place to unwind, relieve stress, or treat yourself to some well‑deserved self‑care, this is the spot. I'll definitely be coming back and recommending it to friends.

I was a walk-in and asked for a 1 hour deep tissue massage. The Massage Therapist was very helpful…read moretaking me to the room and showing me were to hang my clothes and explain to me once undress how to lay on the table with shee over me. During the massage, she keep asking if it was to hard or not and if I had trouble spots. It was the best massage I had in years.

Not really a good experience would not recommend I left…read morefeeling half massage incomplete and I had asked for a experienced masseuse and got a trainee while into the massage very awkward

I finally found an amazing place for massages in Middle Georgia…read more Niko is the best! Treat yourself to her fabulous hands that will just melt your troubles and problem areas away. Steven is also fantastic. He has saved my numbing fingertips and shoulders from computer work with only 1 visit!! He does an amazing jobs relieving trigger points to release pressure. Granted, as stated in a negative comment below and it should be a positive point, if you have a problem area they may not do a full body massage. But you get what you ask for and they are so attentive, they'll work exactly on what you ask for. I love it. I've had plantar fasciitis, back pain, hip and neck/ shoulder pain and they've worked with me and I always feel amazing after. They have gotten me to my best every time. Treat yourself & enjoy!

The atmosphere there is amazing. They offer wonderful services including sns, polish, acrylics and…read morefrench tips. I got their $60 foot detox and it was amazing. I felt so relaxed. The staff was very kind and friendly as well. Their prices are fantastic and much more realistic than other places I have gone, in my opinion. I will definitely be coming here again

Service was amazing! I made an appointment, was seated at appointment time. Cindy took her time and…read moremade this pedi a relaxing experience. First time getting hot rocks, loved it Tranquil atmosphere. I will definitely be returning.