If you are thinking about using this company to get you to your Dr. appts, You might want to think again... they're not so reliable at all. I made my appt through my ins company who scheduled the life alliance transportation to pick me up more than an hour prior to my appt... No problem... I called at 9:46 AM, two hours prior to my appt just to confirm. and was told there were no problems and they'll be there at 10:15 AM give or take 15 minutes... again no problem... I was sitting in the doorway at 10:00 AM. at 11:00 I was calling the transportation dept at my ins company to see what the problem was. they called Life alliance to find out what happened to my driver but was not only hung up on but when she tried to call them back they didn't even have the decency to answer the phone... I don't know about anyone else but I for one will be making sure I ask for a DIFFERENT company to be picking me up for anything. If I could give them less than one star I would do that too. read more