Cancel

    Open app

    Search

    Liem Herman DDS

    1.0 (1 review)

    Liem Herman DDS Photos

    You might also consider

    Recommended Reviews - Liem Herman DDS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    No longer a dental office. It's been closed up for years. It's being remodeled into a art center

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Brookings Dental Group

    Brookings Dental Group

    2.2(11 reviews)
    25.8 mi

    I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

    I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

    Brookings Dental Arts

    Brookings Dental Arts

    2.0(9 reviews)
    0.1 mi

    The dentist only works Mon to Wed. Not easy to walk-in for an emergency. I am being charged $1200…read morefor a crown, the temporary broke. It takes 30 min to put on another temporary. I had to cancel two very important meetings to make the 30 min trip up to Brookings or go with the option of waiting a week for the next available appointment, risking the $1200 dollars of work already done on the tooth. I was able to rearrange my schedule. I tried calling back using my phone that the receptionist recognized the phone number and she had immediately put me on hold, twice. After the second hold time, I called back using my work number, and she immediately answered. I do not recommend this dentist at all.

    I know exactly what I'm getting into with dentists (extensive work in the past, in many different…read morecities and towns), and I know what to ask and how to ask it about money and procedures. I've been to four other dentists in Brookings, and finally settled on Dr. Chang, since we reached clear and reasonable agreements on the work to be done and the cost. Just a note about local dentistry in Brookings: Unfortunately, dentists in Brookings are mainly non-PPO, so all services for most customers are out-of-pocket. And dental work in Brookings is more expensive than my previous rural doctor. But I found that Dr. Chang offers some discounts for negotiated procedures, and has been willing to work with me on payments. And he is, in essence, an artist. I've been pretty impressed by his work. I have had to be more patient with the time it takes for some procedures, since he is adamant about bone healing and strength. On the other hand, when problems arise, the office responds quickly. I am impressed by his personal phone calls after surgery to check up on patients. He's also rapidly available via email. That was especially helpful when I started developing a minor infection on a weekend. They have a decent website, where I can also contact staff quickly. Dr. Chang is not talkative, and tends to be all business while working. That's okay. I can ask him direct questions and get good answers, and his hygenic staff is interactive and helpful. He is very focused, and is also very attentive to detail. He has up-to-date equipment, and they monitor for health concerns.

    Liem Herman DDS - oralsurgeons - Updated May 2026

    Loading...
    Loading...
    Loading...