Mr. J. Standring is an amazing DDS. Lets u know what's going on, how he plans to fix it, and does…read moregreat work. Their equipment is state of the art. Definitely would recommend. FYI You pay upfront and the insurance reimburses you. This is not a pro or con just a heads up.

This man had me in his chair, completely numb, and told me he wouldn't do the work because in the…read morePAST I had taken fosamax. It was at least a year prior. He's rude, and doesn't treat women very well. I wouldn't let him touch my dog! I don't think anything could improve him. He's too stressed about his remodeling.

For starters, I'm an extremely nervous dental patient. Dr. Arvonen and her staff managed to put me…read moreat ease...as much as was humanly possible. Everyone in this office really meshes and work as a team. I'm relatively new to CC and very glad I found her.

If you are unwilling to help someone in excruciating pain from a toothache because they would be a…read more"new patient" you are doing dentistry wrong. We travel full time, and I have never been in a city with three dentists where all three told me to drive to the next state instead. I'm insured, saw a dentist a few months back, and am happy to pay if need be, but apparently because I am a "new patient" they don't care. Good luck to anyone who moves here and needs dental work. It's a dental desert here for anyone not an "established patient."

IMHO - The best dentist in the Illinois Valley! An "old fashioned, country dentist", and I mean…read morethat in the most positive/best possible way. Dr. Housel will clean your teeth, repair your crowns (without extensive and/or expensive procedures), fill your fillings, and entertain you with an ongoing conversation the entire time. It will be a sad day when he retires.......... I hope it isn't for another 30 years!

I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

They insist they cannot diagnose any dental situation, and patient must find actual competent…read moredentist to determine problem, and instruct them on what to do! Scary! They have absolutely no compassion for person in pain and desperate for dental examination to determine cause of pain!

Best dentist experience I have had in my entire life. No joke! I've had an underlining fear of…read moreorthodontics ever since I can remember. I had a front bottom left molar extracted, tooth 19 to be precise. These people made me feel so comfy, and the whole procedure took about 5 minutes. It was so quick and easy. And cheaper than anywhere. I expected it to be more than $250 (which I was quoted elsewhere) because this is a specialists office. In other words I wish this place did general dentistry, so I could always go here. The only thing I have to criticize is the front desk receptionist was kinda short with me. I called Medfords office to make the appointment here in grants pass and they told me 2:15 so I shows up but she explained it was scheduled at 1. So I apologized and asked if it was too late or do I have to reschedule? But she like sighed and said "no it should be okay." In conclusion the nurses and doctor Rajiv are awesome but the front lady must have had an off day. 5 stars!

Overall amazing experience here from the receptionist, to the nurses, to the anesthesiologist!…read moreReally impressed with the Grants Pass surgery center, they actually care about their patients.

From the receptionist to the recovery nurse (Dolores) I was treated with professionalism and more…read moreimportantly like a friend. Each and every member of the staff was attentive and caring. And Keith, my Anesthesiologist, was a real knock out. If you have a procedure that needs attention, I would strongly suggest that you contact this center. They seem to handle it all. And beyond that, they are more than capable of providing excellence and professionalism.

Absolute swindler of a dentist and practice, giving me an almost $500 CT scan that was 100%…read moreunnecessary. Add in that several of the staff are condescending and rude if you have any sort of an issue, besides unprofessionally chatting about random things while you sit and listen awkwardly. You get one star reviews. I had gotten some dental implants in Mexico I needed adjusted and knew that I would need to have them purchase the right sized drivers. I sent over the documentation about my implants. They could have at any point after getting that, given me a call back to let me know that it was going to be $2000 to get the drivers. That's without any of the work. Just to get the tool to be able to do the job. At which point I would've opted out and made the decision that I made, I'd go back to Mexico. Instead, they had me come in for an office visit to find out. Kind of lame, but wouldn't be writing this review if that's all that had happened. I get to the office and the first thing they do is insist that they need to do a CT scan to be able to continue so they go ahead and put some radiation in my head and charge me nearly $500 for it. Just to have the dentist finally come in glance at the scans for about 5 to 6 seconds and then say yeah we're going to have to order these drivers, it's going to be about $2000 for that, plus the cost of the appointments. That information did not at all require a CT scan to ascertain. When I emailed the office and let them know I was thoroughly unimpressed with this fact therefore would be leaving them a bad review, one of the girls from the office called me up to argue with me and tell me how necessary the scan was and how I was wrong. So, here we are. I am a man of my word. And here's that bad review I promised.

Do not patronize this place! We'd had a few good visits but they can't keep a dentist. My husband…read morehad appointments cancelled and told they had no dentist. So we moved on. Got a text yesterday that husband had an appointment in a week then I and get a bill that we owe $144.00. Called today to find out what's up and they denied initially that they made this appointment without talking to us, she eventually conceded that it could have been computer generated. When I asked again about the bill, I could not get a word in and was cutoff repeatedly with her trying to tell me that this bill was from 8 months ago(very last appointment). Was then told she can't tell me why I was not made aware of it and that I was the one being rude and then hung up on!! Never have I ever put my complaints on yelp for anything that has been unsatisfactory but as a senior citizen I'm so tired of being talked down to and treated like a child who is supposed to just do what's I'm told. Not anymore folks!!!

I love Dr Murdock! The office was so calming, I didn't feel nervous at all. He talked very…read moreclearly about how he could help me best. He's my new dentist and I will be coming back for sure.

From start to finish you will be in good hands. Every step of the way you will be treated with…read morekindness and get professional care. I had a great experience and will continue to tell others to give them a try. if you want solid dental care in Rogue River. This is the place.

The customer service here is terrible. Miscommunications by the front office left our calls for…read morehelp unanswered. We ended up needing to go to a completely different doctor to get the help we originally called for. They were happy to take our money for the initial procedure, but when my husband got dry sockets AND an infection they didn't even call us back to see him. They LIED and told us that they left a message. We have 3 different numbers they could have reached us on. I reached out to them after the ordeal to let them know how we were treated and they put me on hold for so long that I had to hang up... no follow up no nothing. A simple acknowledgment by the doctor could have saved him from this bad review.