So glad I picked this place instead of the one down the road. The best store in term of ambiance,…read morecustomer service and product. First, there were plenty of choices at 11ish when we got there. They had been open since 530 and business was good (the store had a steady flow). The workers were all pleasant and patient as we got our order of 7 people togather. The gentlemen (who I believe said he owned the store) was so helpful with chatting with us about the area! I felt bad holding him up with the chatter but he gave vibes that it is all good :) The donuts... were great! Soft inside with a well defined shell. Not overly sweet or gooey. The sandwiches? Well. We have had a few in our lives, and this is hands down the best. Their donut bun has no glaze, and this made the sandwich so much easier to manage without stickiness or contents sliding out. And the donut itself was gentle sweet and sooooo soft. Not airy like some places, genuinely soft pillow sandwich holder. Sandwiche tasted perfectly balanced. For the first time.. i didnt walk away from eating a donut sandwich heavy with oily regrets. I was happy! He said they had another store that is bigger and has even more things. We definitely will be back!

Super cute! Delicious donuts! the crème brûlée one is off the charts! These donuts are more bread…read morelike but don't get me wrong these are delicious friendly service, even gave us ice water they have energy drinks hand made which are good too! Clean bathroom, we stopped heading out of town and glad we did!

I live locally and my husband loves a good donut. We've been here dozens of times at different…read moretimes of the day, and every single time the donuts taste at least a day old. We've even come first thing in the morning when you'd expect them to be hot and fresh-but nope. This place is convenient for us, but honestly this was the last time we'll go back. Why sell old, stale donuts to you customers? A few years ago they were struggling and almost closed because they weren't getting enough business. The community came together and supported them. The least they could do is value their customers and serve fresh donuts. Our family is done for good. I really wish I could leave a good review for them and I truly don't understand the good reviews.

Please if you haven't been here, come! Their donuts are great, they have a great variety of them,…read morebathrooms are clean, staff are always nice and attentive, I love that this business is going well. They have drive thru option as well

I absolutely love this place. My son is out here for Naval schooling and I came out here to visit…read morehim. I stopped and they have a huge selection. I bought several donuts. He tried them and said they were the best donuts he has ever had. I have to agree. This was 3 weeks ago. I flew back this week for his graduation. It was my go to and I have to stop. I did and got a couple of boxes full. Way more than we could ever eat. My husband was with us this time and said they are truly wonderful tasting donuts. I am a foodie and this donut shop is absolutely fantastic. I love the different cremes you can select. Their donuts are fresh. A must stop if you like donuts. The pics from the other reviews match mine, so I didn't upload any. Cute little spot.

Nothing fancy on the outside but "Somebody knows what they are doing on the inside…read more These are some of the fluffy ist great tasting & looking inside & out They are oversized & a dozen doesn't even fit in the box at least the ones I got! Put them to the test today my daughter it a donut expert! Every one was truly fresh even at 2 in the afternoon! Didnt even have a chance to get a Pic of the whole box

Cravings for donuts in the afternoon and decide try this place. Maybe because I came in the…read moreafternoon, the donuts are not that good and definitely not fresh. But the nice thing is they give out donuts hole for free. I also got their evening special where you can get free coffee or other drinks from buying half dozen of donuts. The coffee is not good either feels like old coffee. But I like the atmosphere of this place. Very colorful with fun decorations and definitely like retro era. The place is clean and organized.

The people in the shop are very nice…read more I guess maybe I'm not used to that type of donut. They seem stale. Although I don't believe they are. I think that's just how they are made

Wow! Just delicious. So beautiful and fresh! Highly recommend this establishment and their…read moredelicious doughnuts. I especially love cake and they were soft and amazing. The yeast doughnuts were popular and yummy, too. A win for our family. Definitely will return

I recently learned about kolaches during a trip to New Mexico. I didn't try them there and I…read morewondered about them. Then, while visiting Pensacola, I drove past this donut shop that had the word kolaches in their sign. I thought "here's my chance". Kolaches are sausages wrapped in dough. They look like pastries and come with cheese, spices, etc. They are good. I liked the ones at this donut shop. The donuts were also good and fresh. This is a basic, yet good, donut shop.

Simple bakery open since 1946 with delicious cakes, cookies and treats. Parking is limited…read more The cake was super heavy for its size, therefore moist. They had the cake ready on time and decorated as requested. Would recommend and use them again.

I have been coming to J's Bakery since I was a little girl. I realize they have changed owners but…read morehoped the current owners would keep the same charm and customer service. WOW! I simply ordered cookies and cupcakes and had to change my order. I had to call back three times because the person (guessing the owner) was not there?? I would think a teenager in high school could take an order change. I just got off the phone with the business development manager making excuses and eventually yelling at me. Unbelievable. Been going here for 30 years and will never go back because of that human and the lack of customer service. J's bakery used to be a wonderful place with nice people who worked there.

I was in town for a wedding. Pensacola also happens to be my home town. And I wanted to find a nice…read morebreakfast one day. I hopped online to do some quick research, and found this place. Definitely new since I left home. I was interested. Ambiance was wonderful. A good amount of seating with each sitting spot feelings mildly secluded, which is nice. No one wants their coffee shop gossip being overheard. And when you walk in, you're first greeted with that classic glass case of available pastries and goodies. It was hard to not just order one of each item. Service was nice. It was counter service, and they bring your order right to your table. Can't ask for better service than that. Nice folks, good small talk. And the food, it was delightful. We got a couple of fancy coffee drinks, which were well-flavored, not too sweet, and the iced one was presented in a mason jar. Classic. We also shared like four food items. The pull-apart monkey bread was sweet and dense and delicious. Don't order this if you're alone. You'll need help to finish it. Got a creme filled pull pastry thing. That was nice. Flakes for days. This was no rough puff. For the chocolate croissant, also known as a pain au chocolat. Again, very flakey, very buttery, the perfect touch of sweet chocolate. And a savory, massive scone. Bacon and chives, I think. Also very good. Crumbly. Overall, I was very surprised. There certainly wasn't anywhere like this in Pensacola when I lived here. This place is a quality bakery that could easily be found in a medium-sized city. I was so pleased and will definitely come back.

Pros: Ambiance was great. Pastry everywhere, nice seating…read morearea, and the smell of fresh baked bread in the air. Service was very friendly. They brought all that we ordered right to our table. Very nice. And the pastries themselves were very high quality. Flakey, not dry, well filled, of a good size. Definitely a high point. Cons: No real cons. I didn't have enough stomach space to try everything I wanted. Lol. Tips: The chocolate croissant and the creme filled thing we got were delicious. The scone was also good, but maybe less good than other things we left on the table. Need to come back here!

Cookie (Pink Sugar) was very good, bought for my child and they loved it. Store was clean and staff…read morefriendly.

Food is always amazing. Service was challenged but they were managing well. If they are going to…read morehave a wait, they should have a bathroom. The servers were challenged with supplies but offered good alternate options. We love Crumbl!