Fast, friendly and very efficient! Got there early and had to wait about 10min to open…read more Once open, didn't take long at all!

I misplaced my license and dropped by on a Saturday morning right after they opened. All the…read morestations were full, but my number was called quickly. I had my social security card with me and a picture of my license on my phone, so the process was very quick. I was in and out in 15 minutes, not the hour or so I was expecting. There are also self service kiosks in the foyer available 24-7 for registration and license renewals, MVR requests, and other simple transactions. Going to the license branch is no longer a painful experience!

I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

I see why my mom loved coming here Located right past…read moreTim's, in the plaza there by Speedway. I got there early to beat the rush and there was a small line during a cold rainy morning. While waiting, closer to opening time, 2 women came out to divide the lines between testing and other matters. They came around to verify what each person was coming in for to determine if they had everything that was needed before even entering the building. When you came in, you were provided with a ticket and a counter to go to by a staff member to get things started. My agent was professional, nice and friendly. They staff worked as one, communicating what they needed and at times already anticipating what was going to happen to get whatever was needed done. I was there as most would say 30 minutes or less because I had several things I needed to do but trust if you need anything else, it's a quick in and out. The place is clean yet small. There's less waiting seating than there is work stations so that lets you know they mean to get you in and out. Definitely go here if you want to be treated kindly with no fuss or hassle with your time in consideration.

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

Needing to complete an in-person transaction, I was already not in the best mood when I went to a…read moreprevious location and found that BMV was no longer there. This was the next closest branch. As soon as you enter the lobby, there is a bank of BMV Connect terminals (unfortunately they were down for maintenance currently). I walked into the large service area and grabbed a number. I've not been in this BMV before, and I was surprised how spacious it is with adequate seating. When it's your turn, a clerk will call your number on the overhead speaker and direct you to the appropriately numbered booth. Although there were 21 people ahead of me, there were at least 18 work stations in operation, so I waited maybe 15 minutes. Nikki was the employee who helped me and she was both friendly and efficient. My transaction took five minutes tops, and I was on my way. For a BMV visit, my experience wasn't bad!

Megan at the New Albany branch is super friendly and helpful. Kept my husband from having a heart…read moreattack while renewing our tags

We came for a scheduled driving exam around 9:30am on a weekday but there was very little wait time…read morefor anyone who was a walk-in taking a number. The employees are polite, efficient & friendly. The driving examiner was really pleasant & made my son feel at ease for his test (which we all know can be a bit nerve racking!). From start to finish we we there about 40-45 mins...which included the half hour drive time & all the paperwork.

Wabash Indiana the lady was rude and ask to many questions about the last vehicle I had sold she…read morewanted the person's name it had nothing to do with my transaction the car was sold 5 weeks prior I couldn't remember the person's name she acted like I was lying about the plate I was transferring her name is missey I won't go back there I'll drive to Kokomo

Very nice people who know what is going on. I had an issue with the Lafayette bmv but the Frankfort…read morein cleared it up fast and got me taken care of!

yo Ryan is the goat. He was super helpful in replacing my missing driver's license. Stopped here…read morefrom out of town and they were way more helpful than my local branch.

This BMV is clean, large, plenty of seating, and has lots of knowledgeable employees that are…read morefriendly and helpful. It's rare to have to wait more than 10 minutes at this location. Go during the off peak times and you might be the only customer in the place, ha.

Ahhh the BMV. The place everyone loves visiting…read more I had to stop in to get a new driver's license and was not looking forward to it. Despite times in the past where I've had to wait for a long time, there weren't many people here when I stopped in mid-day and was helped pretty quickly. They took my information, printed a temporary license, and I received my new one in the mail a few weeks later. If you've been putting this task off, this is your sign to go do it. Hah!

I'm so impressed with the way this branch has handled COVID19 restrictions…read more If you are unable to complete your transaction online, the BMV will be open by appointment only so be sure to schedule one online. They're keeping occupancy inside the building to a minimum, checking in for your appointment is outside of the door with a staff member. Every item you touch is sanitized after you leave. I showed up early for my 10AM appointment, just in case COVID19 waivers and health assessments needed to be completed prior to my appointment. I was in and out of the building within 20 minutes. The staff was kind, helpful and I think everyone understands how important it is to be cautious while still providing outstanding service. This has been one of my better BMV experiences.