I misplaced my license and dropped by on a Saturday morning right after they opened. All the…read morestations were full, but my number was called quickly. I had my social security card with me and a picture of my license on my phone, so the process was very quick. I was in and out in 15 minutes, not the hour or so I was expecting. There are also self service kiosks in the foyer available 24-7 for registration and license renewals, MVR requests, and other simple transactions. Going to the license branch is no longer a painful experience!

Fast, friendly and very efficient! Got there early and had to wait about 10min to open…read more Once open, didn't take long at all!

I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

Very unprofessional, they have continually failed to provide the needed document. this location is…read morenot professional or they don't tell you what u need.

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

Needing to complete an in-person transaction, I was already not in the best mood when I went to a…read moreprevious location and found that BMV was no longer there. This was the next closest branch. As soon as you enter the lobby, there is a bank of BMV Connect terminals (unfortunately they were down for maintenance currently). I walked into the large service area and grabbed a number. I've not been in this BMV before, and I was surprised how spacious it is with adequate seating. When it's your turn, a clerk will call your number on the overhead speaker and direct you to the appropriately numbered booth. Although there were 21 people ahead of me, there were at least 18 work stations in operation, so I waited maybe 15 minutes. Nikki was the employee who helped me and she was both friendly and efficient. My transaction took five minutes tops, and I was on my way. For a BMV visit, my experience wasn't bad!

You should be able to give what you want far as the stars are concerned they should also have a…read morenegative. Column to choose from not just one and up stars definitely would see a - whatever the number is my issue. Is with the BMV I don't care the location there is always a rude employee there always. What I'd like to know is why they're taking ppls IDs giving a piece of paper to people. That isn't accepted putting ppl in negative situations where they can't do anything. Just wait on their ID in the mail which isn't okay at all they say they destroy the IDs they take. We don't know that since they don't do it in front of us at all ever. With the post office stealing and throwing mail away. I don't put nothing past BMV employees to steal ppls IDs which they shouldn't be taking anyway. With ppl paying for them then to update they charge the full price. They come up with ways to get over on customers legally sadly the law allows it even though. It isn't right to be doing the way they're doing ppl. For ppl not to accept the paper ID ppl shouldn't wait. Almost two weeks to get their proper ID the BMV could at least shorten the time it takes to get it. Causing them to miss out on jobs and other things I don't get why ppl aren't speaking out against this. This is one of the things ppl need to come together for to bring a change for the better. They could careless which is why ppl need to come together to make them do better. Otherwise they'll keep doing customers the way want to no matter what or how it affects us

We came for a scheduled driving exam around 9:30am on a weekday but there was very little wait time…read morefor anyone who was a walk-in taking a number. The employees are polite, efficient & friendly. The driving examiner was really pleasant & made my son feel at ease for his test (which we all know can be a bit nerve racking!). From start to finish we we there about 40-45 mins...which included the half hour drive time & all the paperwork.

Very nice people who know what is going on. I had an issue with the Lafayette bmv but the Frankfort…read morein cleared it up fast and got me taken care of!

yo Ryan is the goat. He was super helpful in replacing my missing driver's license. Stopped here…read morefrom out of town and they were way more helpful than my local branch.

This BMV is clean, large, plenty of seating, and has lots of knowledgeable employees that are…read morefriendly and helpful. It's rare to have to wait more than 10 minutes at this location. Go during the off peak times and you might be the only customer in the place, ha.

Ahhh the BMV. The place everyone loves visiting…read more I had to stop in to get a new driver's license and was not looking forward to it. Despite times in the past where I've had to wait for a long time, there weren't many people here when I stopped in mid-day and was helped pretty quickly. They took my information, printed a temporary license, and I received my new one in the mail a few weeks later. If you've been putting this task off, this is your sign to go do it. Hah!

They are very picky about documents. I only wanted to get a permit but they felt weird about two…read moredocuments i had from the same company listed that were sent to my address and said they couldn't accept it. So i had to leave and search for some junk mail with my name on it. For new residents, this can be a hassle as its hard to have mail when you just moved in to a new place. And they never answer the phone. How can i get there to ask questions without a license which is what im trying to do. Frustrating.