When my daughter got lice for the first time at 15 I had no idea how to treat it. I got a RID kit…read moreand attempted to treat it myself. My daughter has very thick hair and it took hours. Within a few days she was itching again. I clearly missed an egg. Having gone through it I would have come to DeLiceful immediately and saved myself time and money on the kit. We decided to come to the Floral Park location based on a recommendation from a friend. Also, it was cheaper than the other places I saw online and I appreciated that they have a 30 guarantee so if she has it again within 30 days they'll retreat for free. That was a big selling point for me in case she's given it to her friends and now they're going to be passing it back and forth. I appreciate knowing that if that happens I won't have to continue paying. Rosa is the person that treated her and she was extremely thorough and sweet. She was very informative as well. I had her check my head as well because I was itchy and I swore I'd gotten it from my daughter. Rosa checked me thoroughly and advised I didn't have it. She easily could have told me I did and made an additional $175 to fake treat me. I really appreciate how ethical they are. The store was very comfortable and made the process a lot easier. There is a big television where my daughter watched Netflix and an assortment of candy and snacks. I can not say enough about this business. Definitely five stars! Thank you Rosa and DeLiceful for making an awkward and scary experience so much better!

Thank god for this place. Called at 8p at night and got an appointment. Highly recommend going to a…read moreplace vs in home service. Doris was thorough and patient with my daughters long hair and stayed later to take the appointment. I hope I never have to come again but if so, this is my spot.

What a lifesaver -- or should I say, "lice" saver!…read more Going through a lice situation is stressful, overwhelming, and truly something no one ever wants to experience. The moment I discovered a bug and eggs, I went into complete panic mode. I was immediately overwhelmed by the thought of trying to locate tiny lice and eggs among what felt like billions of fine hair strands. It felt impossible. My first thought was to go to urgent care or contact the pediatrician the next day. But after thinking it through, I had a gut feeling there had to be a more effective and immediate solution. From what I read, a doctor may prescribe a shampoo treatment, but that process is not necessarily a one-time fix. The initial treatment is mainly meant to address the live lice, and then there is usually a waiting period before the next step to wait until the eggs hatched to kill those off. Then who knows how many more unhatched there are and the cycle will just feel endless. That felt like too long to wait when we just wanted the situation resolved sooner. I also felt uneasy about exposing a young child to stronger treatments that serve as pesticides, as there are potent prescriptions to kill off eggs. That is when I searched for professional lice removal and found Lisa through licemedic.com. Looking back, finding her page and contacting her right away felt like a total home run. The biggest deciding factor for me was this: Lisa could professionally and thoroughly clean the entire head - from adult lice, to nymphs, to eggs; instead of leaving us to wait 10+ days and hope a treatment worked. Choosing between a thorough, professional removal versus a drawn-out treatment process that came ,with uncertainty was a no-brainer. I hope sharing this experience helps other families consider the benefits of professional lice removal. Honestly, the eggs were extremely difficult to remove. They were attached so tightly to the hair that it felt almost impossible to get them off properly. With very fine hair, the process becomes even harder because you are trying to separate tiny strands, search carefully, and remove each egg without missing anything. (Imagine cleaning slime that accidentally got stuck to the hair.) This is not a quick or simple task. It is tedious, exhausting, disgusting and requires patience, skill, and a very careful eye. Realistically, unless someone has endless time, excellent vision, and a new hobby they never asked for, it makes sense to leave this kind of intricate and important work to a professional. There is no way I could have confidently gone through every strand of hair and felt certain everything was cleared. Lisa made the entire experience so much easier. She was professional, knowledgeable, patient, and clearly very experienced with the full lice removal process. She explained what she was doing, helped calm the anxiety, and made an extremely uncomfortable situation feel manageable. She also provided recommended next steps and invaluable prevention tips that we can now carry forward and share with others. From start to finish, Lisa handled everything with care and confidence., using only natural ingredients and a heavy duty comb. Most importantly, there was a final assessment step to make sure everything was clear, which was exactly the reassurance we needed. I am so grateful to have found her. If you are dealing with lice and feeling panicked, overwhelmed, or unsure where to begin, Lisa is exactly the person you want helping you through it. She truly came to the rescue. A helpful tip: if you are requesting a quote, take a photo from the back showing the length and thickness of the hair. That can help with a more accurate estimate. Also, this is a mobile service, so the pricing reflects the convenience of having the service come to you. In my opinion, that convenience was absolutely worth it. Lisa was also able to look at the surroundings and offer additional practical advice, which made the visit even more valuable. Also, the best suggestion ever is that if you have more than one family member, a check up for each member would be the safest approach, as you never know if anyone else may have been infested. Lastly, Lisa will have a card certifying that the child is able to return to school/camp and has been inspected for clearance. Literally, she gave us all a peace of mind, "combing" through every detail, "one strand at a time", and getting to the "root" of the problem.

Lisa is #1. She takes the worst lice situation and uses her gentle, kind and professional skills to…read moreremove all critters and their eggs all in the comfort of your home. My family loves her.

We paid $600 for what was supposed to be a guaranteed treatment. Three weeks later the lice…read morepersist. Took forever to get customer service, after which they refused to arrange for a free recheck, claiming we hadn't done the full treatment according to their records (though we hadn't done definitely done it and gotten the guarantee!). Terrible experience. We basically paid $600 for someone to comb my daughter's hair and nothing beyond that. Stay away!

When you find you have this problem, you need it fixed quickly, professionally and without more…read moredrama for your children. Lice doctors come to your home. They use only natural products and best of all they teach you how to treat this problem so you never have to call them again. For making a bad situation bearable this is the company to call.

I have used Lice Chicks on multiple occasions and they are amazing. Karla was my technician and is…read morekind, reassuring, quick and effective. Jennifer responds to texts at all hours of the day and night and is incredibly helpful. Highly recommend if you're in this situation of needing support.

My daughter and I are from New Jersey and I booked an appointment to be seen in Orlando. I had been…read morein communication with the owner for about 16 hours and she let me know 30 minutes before my appointment that the technician did not speak English. I have a very anxious 7 year old that needs a technician that can explain what is happening step by step, otherwise panic will ensue. Once I found out the technician did not speak our language, i respectfully requested a refund of the deposit, which was denied. The owner said she did not see an issue, but the fact that she waited Until 30 minutes before our appointment to let us know feels extremely deceiving. As a local mom, School nurse, and small business consumer - I would not recommend

Great experience at Lice Busters. I was able to get a same-day appointment, and we were seen right…read moreaway after explaining our situation. The staff was friendly, helpful, and very knowledgeable. They took their time to check everything thoroughly and explained what they were seeing, which gave me real peace of mind. I would definitely recommend them to anyone dealing with lice or even just a scare.

Having dealt with lice earlier this year, I'm on high alert for them and had a scare this weekend…read more Daniel immediately gave me peace of mind as he checked for me, even did a more thorough check with conditioner and blow dried my hair so I could walk outside. I will definitely be coming back and highly recommend them!

We had a lice scare over the weekend and Lena was VERY prompt in identifying the problem via text…read morephoto and sending a technician to our home the same day. I was so appreciative. Svetlana, who came by, was lovely and so pleasant and set everyone at ease immediately. They were thorough and professional. We are so appreciative of the care we received and will certainly recommend Lice Free to others who need help!

This was the most convenient and easiet way to get rid of lice. They answered within minutes of…read moreemail inquiry. They had a professional come the next day and the exact time I wanted. I just did a follow-up again same day service. Everything went well. The professional was the absolute best. Amanda was so caring and friendly and reassuring. I hope I never had to deal with lice again but if I do I will be calling them up.

Excellent treatment. Don't bother going to those lice removal offices that will exploit your…read morechild's situation for thousands of dollars. Clearly having lice is a terrible experience, but we couldn't be happier with our experience with lice free noggins and it is 100% the cheaper option that is just as effective as others. Plus, they come to you so you don't have to spend hours in some lice removal office. We had Serina come over, take care of 3 heads, and they were lice free. No need to think twice about this.

From the owner: Lice Free Noggins, a professional In Home Head Lice Treatment & Lice Removal Service in NYC and the…read moreTri-State area, offers a safe and effective head lice removal treatment for your entire family. We will eliminate your family's head lice in just one visit-it's guaranteed. We always use products that are natural, pesticide-free and non-toxic. Our lice removal technicians are experts at making kids comfortable and the process quick and pain-free. We provide lice removal services in NYC, Brooklyn, Manhattan, Queens, Staten Island, and Nassau County and Suffolk Counties on Long Island and New Jersey. Call to schedule a same day appointment.

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

Had a good experience with them during a difficult time. Denise helped us out for a night…read morehouse-call and was very thorough. When we ran into some hiccups their customer service was very smooth and helpful. Glad to have worked with them.

Lice Treatment Center is employed by my kid's school to perform regular lice checks on all the…read morestudents. I cannot tell you how upset and panicked I was when the school called and said he had lice. I rushed over to get him and went straight to the pediatrician. Guess what? NO LICE! NOT EVEN NITS!!! And, the up-sell to pay them over a thousand dollars for one of their "Certified LTC Technicians" to get rid of the fictitious lice is crazy! While I'm sure it's not possible to be 100% accurate when checking hundreds of kids in one day - perhaps they should take their time and try to be a bit more careful in the future. Lice Treatment Center is totally unethical and predatory - preying on parents' fears then fleecing them dry. Bottom line: get a second opinion.