We chose the Rochester location because they offered a drive-up, no contact closing. But when the woman representing Liberty Title approached our truck, she was wearing her mask below her nose. I asked her to pull her mask up over her nose and she refused. Her response was a curt "I can't". We are medically vulnerable senior citizens. This was unconscionable. Especially during a pandemic. I immediately rolled up my window and our realtor walked us through the rest of the closing steps.
This is a company that requires you to sign an affidavit stating that YOU are responsible for paying any shortages due to Liberty's calculation errors.
This is a company that is so inattentive to the details I'm still getting daily emails reminding me to verify electronic transfer details for a transfer that never occurred. The problems with setup of the wire transfer were such that we chose to receive a check.
This is a company that showed no regard for our lives.
I would not recommend this company. If I could give them a zero star rating, I would. read more