I had two years of tax returns to file. I met with Serge at 10:00 a.m. and he had everything…read morecompleted by noon. The whole time he was preparing the returns he patiently answered any questions I had, as well as providing valuable insight into the process of preparing a tax return. I was not happy about the end result, no money returned from Uncle Sam, but I left feeling confident that the returns were prepared correctly. I would recommend Jackson Hewett, and Serge in particular, to anyone needing tax preparation services in Natick.

Avoid. I took my multi-state return here after a positive experience in Danbury, CT. They pulled my…read morestate tax withholdings from my employer's ADP system rather than my W-2 for BOTH STATES, and never checked to make sure this number was correct. I found out when I got a ~$10,000 bill from the state of Massachusetts. I checked JH's data pulls vs the W-2s, and in two minutes discovered their mistake. They never admitted their error nor provide a refund, and calls from corporate have gone unanswered. I am done with Jackson Hewitt.

I don't even want to give this one star! The owner take benefits from new staff, hire inexperienced…read morelabor, made my tax a lot of mistakes! My 2019 tax return was very messy! Got big amount of bill from IRS, and when I tried to contact them, they ignored most of phones and emails. The less response emails are different stories!!! Everyone please notice!!!!!!! 大家一定要注意不要被这家公司骗了！老板为了节省支出请的都是实习生，专业很差，税报的一塌糊涂，而且拒绝承担责任修改！！！不接电话，不回邮件，推卸责任！最关键的是他们报错税造成很多损失！

I've been to a few accounting firms and this is the first who would sit down and explain everything…read moreI need to start a new business. The accountant/owner I spoke to was polite and very patient with my questions. They definitely got my business!!

I've been doing the taxes with this office since 92 no help when you need it I called to the office…read morefour times today trying to get help with a PDF file no luck

I went here to do my taxes, there were three ladies working.. very nice...they take theyre time…read morewith the customers and not just rush through as ive had done to me before in other places.I went to the chelsea location not knowing there was one in Lynn where I live. We waited about 1 hour and a half as there was people in line before us.The wait was worth it..Very friendly and most of all very Professional. she explained everything to us and answered ecery question i had very clearly.First time I file taxes joint with my husband and also first year we have a dependant and so I had tonssss of questions. I left super pleased even though im not getting a big refund she explained to us why and what we need to fix to get a little more back next year.We filed for a TIN # for my husband which they filled out the W-7 form for us and the ohr Federal and state taxes all for 90bucks.. :) I recommend this place to anyone...specially to Latinos who need it done in spanish or simply prefer to do it in spanish everyone working there was Hispanic :)

Howell & Minchello deliver high quality finance and tax service at an affordable price. My taxes…read morewere an unorganized mess, having to incorporate various changes like working from home etc. Still, H&M held my hand every step of the way to ensure a job well done. Highly suggest them for superb customer service, affordability, and professionalism.

I hired Howell & Minchello to prepare my 2021 taxes. Recently in reviewing their filing I…read morediscovered an error. I emailed Mike Minchello with the details of the mistake. I got no response for the problem even though it was their mistake.

if you want to waste your time then come here. I sent in my tax reports a month in advance. they…read moresaid they was going to work on it in which they didn't. I had to come in and wait 6+ hours. horrible experience will never come again. all the people who were waiting also were very annoyed.

Great work. Over 10 years doing my taxes as individual and business owner. Very reliable.read more

Customer for about 8 years now. Its a great location with flexible appointments and really good…read morepeople. We've been through a few major life transistions in that time and for each one we got solid advice on how to prep the tax parts. Zena in particular is amazing at both taxes and working with you to understand what is the best way to file.

I used this place last year and was stupefied by the $180 charge (which was not what I was told…read moreupfront). To top it off, they did my taxes wrong and it took 10 months for the IRS to figure it out. I got SLAMMED for the error, as interest was collecting in the meantime. Even though H&R is more expensive, at least they give an air of knowing what they're doing.

3rd Edit: Wow I never expected this much attention on someone who's not a client. You really spent…read more12 edits and spanning 4 days just to say I will never be a client. Don't worry I already said in my first edit that I will never have the pleasure of knowing your service. This should issue should have been closed a long time ago ending with my original review of your intake service call, but glad to know you're spending so much of your precious time disputing my yelp review. -------------------------------------------------------------------------------------------- 2nd Edit: I don't recall ever asking for a free 1 hour consultation. I simply asked if you guys could help me to which again a simple no would have sufficed because no matter how simple it was there would be no time, right? If there was no intention of taking on my case there wouldn't be need for you to clarify that you had a $350/hr fee and that you can't put other businesses on hold for me. Again there was no misunderstanding here, it was blatant disrespect in the crudest fashion. I'd understand if I caught you on a bad day, I'm a person too, but to keep justifying your tone and behavior is frankly insulting. I did reach out via chat first and received an immediate unavailable which prompted me that it might have been an answering bot and wanted to see if that was the case -------------------------------------------------------------------------------------------- Edit: I called in for an inquiry, if you are busy or I inquired too late you can simply say no sorry we are unable to take your case, which is perfectly acceptable. I did not appreciate the condescending tone of telling me if I had came to you guys earlier, completely unnecessary. Finally you do not have to appreciate my review but your business is viewed as a whole from start to finish and that includes the inquiry process. You might be the best at what you do but because of this experience I will never have the pleasure of knowing that service. Hope this helps. -------------------------------------------------------------------------------------------- Called in and had a pretty terrible time with the person on the phone. I was asking if they are able to help me with an individual tax filing, and was replied with "we are at capacity". Perfectly reasonable explanation so I said "oh okay so you guys are busy", to which the person on the phone said "well we'd need need to file an extension and the fees that are associated with that would have to be calculated afterwards..." I was confused why I'd need an extension since it's 2 weeks till the deadline still and got hit with "well we have 500 clients we're trying to get out the door and if you had came to us earlier..." how many people that their firm is trying to get out the door seems irrelevant to my inquiry. They also said "well we charge $350 an hour and I can't put my other clients on hold for an hour just for your case" So basically I'm not paying them enough to have the dedicate even 1 hour, and doesn't matter how much it is an hour if I agree to it then I should also get the same level of service as everyone else. But again if you don't have time that's totally understandable I told them that a simple "we don't have time" would have been an adequate response, and it still would have been perfectly reasonable but instead of just telling me a straight answer they kept trying to justify why they can't help me with my filing and how busy they are, and how many clients they have. All seems pretty irrelevant to what I was originally calling for, ultimately I got a "Well I'm just gonna say we don't have time and leave it at that.-------------------------------------------------------------------------------------------

I've worked with Water Street Associates the last few years and I can't recommend them enough. As a…read moresmall business owner taxes were starting to get too tedious for me to do on my own and I have been happy with having them take care of taxes for me. Michael and Didi were quick to clearly and politely respond to any questions I had regarding the tax process. If you are looking to have your taxes done correctly, in a timely manner, and reduce the stress of handling taxes on your own you should seek them out.

Adam and Shawn are great! Our family tax consultant of 30 years suddenly retired due to old age…read morethis year. We live in Hingham and wanted to use a local company. Given it was very close to the 15th most companies were not taking appointments. Adam and Shawn were also very busy but when I explained our situation they stayed late and agreed to process our tax returns. Our taxes are very complicated, Adam did a great job of managing, communicating and maximizing our return. Excellent consultants and we will be using them going forward.