Definitely recommend Kristen. Very knowledgeable, friendly and caring. Helped me immensely when…read moremy former tax preparer flew the coop and left her clients high and dry. You are my new go to tax preparers. Mahalo Kristen ​

Krissy knows her stuff and does a great job explaining and educating you about your taxes. If you…read moreowe money, she will give you a heads up beforehand and will work her hardest to get you every penny for your refund.

Worst insurance place. I have ever gone to in my entire life. I am indigenous. Part Hawaiian. My…read morefather sold insurance on Oahu. 2 different companies. Don't use this office. It will bring you much heart ache. And pain. Marlene gave me the wrong tow truck number. At Kuhio Mall. My dog was is Petco. I was singing songs. Watching hula. With a group of native Hawaiians. And I spent thousands of dollars. With this office. Auto. Home. It's so unfortunate for Hilo. That the State Farm Wainuenue agent. Retired.

Just switched over from another agency in the area and I'm so happy with my services now. I have…read morethe most responsive agent and he goes above and beyond to get me the best prices. I have my home, car and life insurance currently with them and got a great bundle deal. I definitely recommend this business!!!

Hope and her team are bringin' it! They really helped me to get my new car insured. I would…read morerecommend them to everyone! Efficient, knowledgable and kind. Aloha spirit! Mahalo!

Hope Chu-Hing has been my insurance agent since 2016. Chris referred us to this agency and it was…read morethe best decision I ever made. Chris & Hope have always took the time to explain the coverage details with me. They've either sat with me numerous times to compare other rate quotes or helped me over the phone. I recently got into an accident and Hope took care of it all for me. This insurance agency is always responsive, friendly, and provides excellent professional & personalized service that you won't get anywhere else. Hope truly cares about her customers! I will highly recommend her agency to my family and friends.

Awesome... well it's time I gave credit where it's due. My specialist was kind and helpful. I will…read morereturn to next year. She explained everything to me with complete professionalism and without distractions. The kiosk in Walmart provides adequate privacy and protection for the customers. The space is sanitized after each client....and you can sleep in til 10:00 am Hawaii time. They open at 11:00. I paid the Feds on the spot. Two thumbs up.

Hands down if i could give more then 5 stars. Mila from the Kona Branch has helped me tremendously…read morewith what I needed to do, she is very patient and the customer service I received was outstanding. I would recommend working with Mila if you ever find yourself in need of their services.

I recently needed to consolidate a loan, and tend to other transactions and paperwork that was…read moresomewhat complicated . However, from the beginning to the end I was serviced by several staff members , they were all professional, and had sincere consideration, and empathy. All my business was completed that same day without me having to wait on appointments. I highly recommend HFS FCU for banking needs. Thank you Trey for all the time, professionalism , and great customer service.

We have Allstate insurance with this Agent/Group. All agents cover one another, but I'd recommend…read moreBrianna if you're looking for a single great agent. The company, the agents in this office are really responsive. Always talk to you to answer questions on the spot or call back in a timely manner. Always work to get problems solved. We have never had a claim but have had other issues including a complicated one related to transferring our coverage from out of state and a problem with the other state's agency. Highly recommend.

I've had a great experience working with Shaina at Nakoa Kai. She was able to pull together a quote…read morefor all of our homeowners insurance needs and a predictive quote based on future auto and umbrella coverage needs so I could compare with multi policy discounts. When we did add the auto and umbrella coverage she was prompt and professional and got it done quickly enough we were waiting on the dealer, not proof of insurance. Shaina made sure we had everything we needed. Definitely recommended.

Be careful. There are a lot of hidden charges that CPB uses. For example, a small amount of checks…read moreare $20.00. Outrageous. Credit unions are far better.

I opened my account 2 years ago and everyone was so nice! But now that I had to relocate back to…read moreOahu I'm having so much trouble getting help. As another review stated you cannot call this branch. You call the main number and wait and wait to get someone saying they will contact the branch for you. I finally flew back to Hilo and had to go in person and I waited in line while the tellers ignored me. I'm still waiting for a callback. Hopefully tomorrow someone helps me.

the staff was very helpful. maintained a professional attitude and helped me accomplish what I…read moreneeded to get done.