1. Liberty Mutual

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Reno, NV

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Liberty Mutual

1.0 (4 reviews)
Closed • 9:00 am - 9:00 pm

Services - Liberty Mutual

Car and truck insurance

Life insurance

Homeowner or property

Liberty Mutual Photos

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GEICO Insurance Agent

GEICO Insurance Agent

(20 reviews)

I recently decided it was time to change car insurance. Although I had been with other companies in…read morethe past, I decided I should give GEICO a chance. I walked in, the front desk girl wasn't super friendly, and the rest of the staff didn't really look up to greet me. Albeit, I made the split second decision to continue walking to the agents desk about 20 feet in front of me. The building is less than aesthetic, but again, not a big deal to me. The agent turned out to be super friendly and extremely knowledgeable. With my quote in hand, I decided to go around town and see what other deals were out there. After obtaining 4 other quotes, GEICO was by far the cheapest for what I was getting, (and I was opting in for some solid coverage; I wasn't skimping). I only hesitate to give this office a 5/5 because the staff wasn't super friendly at first and the building could use a little love. That being said, I'm fine to overlook the less than stellar aesthetic because the insurance is so affordable. I'd rather pay cheaper rates and look at an older building. A lot of the other companies had beautiful offices, friendly staff, but the rates were laughably overpriced. All in all, I had a pretty good experience here. If you're a young person looking for affordable comprehensive insurance, then give these guys and gals a shot.

I contacted GEICO to pay my insurance and was told I can't pay because I need proof of…read moreregistration. I explained I'm waiting for my DMV appointment. Was told again they couldn't accept my payment. I contacted AAA found out they were connected with DMV and changed insurance companies. Now I'm getting constant calls about payment. Listen to the agent stating my payment couldn't be processed/accepted and leave me alone.

Christina Kantrud - State Farm Insurance Agent - State Farm Agent Christina Kantrud

Christina Kantrud - State Farm Insurance Agent

(18 reviews)

Midtown

I have had such a great experience with this agency. I did a lot of research when I was switching…read moremy policy from my first insurance company (which was bundled with my parents) in 2016. State Farm offered the best rates with good coverage. I continue to have a good experience with this office. Most recently, I have been working with Stephanie and she has been very helpful. She is the first member of this office to invite me in for a consultation (I set up my policy over the phone in 2016). She tried to find discounts to keep my business and since then has been available through email for questions and updates. She is quick to respond and is very helpful. While I haven't met with Christina Kantrud yet, I have been very satisfied with Stephanie's help. Fair warning: State Farm is choosy about who they accept; my significant other was denied a policy due to an accident that was not his fault and was invited to try again after three years had passed. It is my understanding that this is a national State Farm policy and not the fault of this specific agency.

Where to start. Ms Kanturd does not have her clients best interests on her mind. She is only…read moreinterested in collecting her commission. I called last year to discuss my premiums. I was told the only way to lower them was to raise my deductibles. After yet another annual increase I called around and got better coverage from another carrier for half the premium. HALF!!!! Then I attempted to contact Ms Kantrud to cancel my policies. No one answers her freaking phone. After several attempts I called another State Farm agent who sent her an email. Only then did her office reach out. Now for the real kicker. When they called they told me I had all of these longevity credits that could lower my premiums and deductible. Ummm, where was that tidbit of information previously? She is curt and rude. Never again.

Liberty Mutual - autoinsurance - Updated October 2026

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