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    Liberty Mutual Group

    1.0 (2 reviews)

    Services - Liberty Mutual Group

    Car and truck insurance

    Homeowner or property

    Vehicle

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    Miller's Insurance Agency - Miller's Insurance Agency's Office

    Miller's Insurance Agency

    (6 reviews)

    I was shopping for homeowner's insurance and had already received two underwritten quotes from…read morehighly rated carriers when I called Miller's and spoke to Kate Mitchell to get another quote. After providing her with the exact same information as I had given the other companies, she said she could not provide a quote. Apparently Miller's does not have access to a wide variety of products since I later called another agency and again had no problem getting a quote using the same details. Maybe Kate didn't want my business or didn't want to be bothered on a Friday afternoon. But I found that other local agencies were much more helpful and had no problem finding suitable products for me.

    Been with Millers for years. Always had quick responses and everyone was always helpful. Wow has…read morethat changed. Called two weeks ago to have them run quotes for my car and home to see if a bundle was an option. Spoke with Nancy who got all my info and called me back to confirm a few things. Never heard back with a quote. Called today and she was like I don't even remember speaking to you. (That's good to say to your customer)!! Never did the quotes and then kept asking if I wanted her to run numbers. I was like YES! She said "well I'm just telling you everything is 6 months now, so not sure how much help this will be". I said forget it. You can tell she did NOT want to do her job and run quotes. Had the same thing happen in January with Andrew. I had to call repeatedly to switch my car. I was also told by him that my carrier provided Gap coverage, found out today that was a lie! Do not go here! They are lazy and do not want to work. We will be switching to another agency. Their loss!

    Liberty Mutual Group - homeinsurance - Updated May 2026

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